We here at WebPT love people; in fact, putting people over profit—and everything else—is written into our company DNA. We believe that people are the greatest asset in any organization—big or small—in any industry, including rehab therapy. That said, people are complex creatures who need time off and make mistakes and—sometimes—gossip about their coworkers. And when those moments happen, your PT EMR could take the cake for employee of the day (or month)—if you’ve chosen the right one, that is. When used to its full potential, your EMR can help you reduce costs and improve billing efficiencies and cash flows. And you don’t have to feel conflicted about measuring its productivity. To ensure your EMR is worthy of such a high-designation in your practice, you’ll want to make sure it does all of the following:

Untapped Potential: The Art of Discovering and Selling Your PT Value - Regular BannerUntapped Potential: The Art of Discovering and Selling Your PT Value - Small Banner

Minimizes Errors

All good EMR software check for missing digits in codes and alert you to other data entry mistakes before the claims goes out the door, thereby improving your first-pass claim acceptance rates. In other words, you should get paid more—faster.

Serves as a Revenue Watchdog

In busy practices, it can be tough for front desk staff to keep up with who owes what copay or coinsurance—and when. With a top-notch EMR, you’ll have all the help you need to keep track of outstanding balances. In fact, A fully integrated physical therapy software solution should alert your staff if a patient has checked in without having a payment on-record. That means, no more patients will walk by the front desk without paying for their services. And the more patient balances you collect at the time of service (aim for at least 90%), the less money you’ll have in your A/R.

Acts Like a Billing Rule Know-It-All

In our current healthcare environment, there are so many rules (e.g., Medicare coding regulations, payer contract billing rules, and state workers’ compensation billing rules). Who can remember all of them—let alone keep them all straight? Your EMR can. In fact, it should be a given that your physical therapy EMR software vendor is up-to-date on all billing rules and regulations that impact your specialty and region—and you should be able to add custom billing rules for your practice into the software.

Stores Data in a Secure Vault—and Then Helps You Access It

We all know that handwriting patient notes is a liability—and an accidental data breach could land you in hot water with HIPAA. That’s why a cloud-based EMR (as opposed to a server-based one) that has incredible data security is such a good idea for most practices—unless, of course, you’re willing to be your own security system. If that’s out of your scope of practice, trust your data with professionals whose reputation hinges on their ability to keep your data safe.

Creates Easily-Interpreted Reports

A good EMR should also be able to sort your data and deliver it at the drop of a hat. For example, say you want a list of all the patients who were treated for low back pain last year. Or maybe you need a list of all the patients sent to you from a specific referral source. It could take someone days to compile these lists by hand—but your EMR solution should be able to do this for you, literally, in a matter of seconds.

We know your practice is all about people: the people who make up your staff and keep your business going and the people you treat every day. Computers will never replace people, but they can certainly help those people excel. In fact, when you put the right technology in the right people’s hands, you may just unlock the key to launching your physical therapy practice to the next level.

  • What Physical Therapy Management Software Approach is Right For You? Image

    articleJul 21, 2017 | 4 min. read

    What Physical Therapy Management Software Approach is Right For You?

    Most of us have lists of tasks and to-dos—you know, the things necessary to keep our professional lives moving in the right direction. While these activities might vary from day to day, the nature of needing to get them done does not. But, there are so many different ways to go about accomplishing your to-dos. For example, if you’re running a physical therapy practice, your overarching tasks may include: tracking outcomes data, completing defensible documentation, scheduling patients, …

  • The Physical Therapist's Guide to Contract Negotiation Image

    downloadSep 15, 2016

    The Physical Therapist's Guide to Contract Negotiation

    As a PT, you put your heart and soul into your work. So, it’s only fair that you get paid what you deserve. Unfortunately, payers don’t often see it that way, which means that in order to get what you want out of your private payer contracts, you’ve got to negotiate. And to do so successfully, you need to know how to play ball. Enter your email address below, and we’ll send your free guide.

  • Top 5 Signs Your EMR Isn’t Right For Your Practice Image

    articleJan 20, 2015 | 4 min. read

    Top 5 Signs Your EMR Isn’t Right For Your Practice

    If you’re feeling underwhelmed by your current electronic medical record (EMR) solution, then it might be time to trade it for a system that better meets your practice’s needs . After all, a subpar EMR can cause you all sorts of headaches, including lost revenue and burned-out staff . Instead, make your EMR work you—and lighten your load in everything from documentation and correct coding to analytics and reporting. But, that requires that your practice has the …

  • The Dynamic Trio: EMR, RCM, and You Image

    articleApr 22, 2015 | 4 min. read

    The Dynamic Trio: EMR, RCM, and You

    If you’re currently shopping for physical therapy software, you’ve most likely seen a myriad of initialisms. But what does all that alphabet soup mean? Well, in the physical therapy industry, clinics primarily rely on two software solutions to do business: EMR, which provides documentation and scheduling. Revenue cycle management (RCM), which handles accounts receivable (AR) and payable (AP). EMR and RCM are the two initialisms you’ll see most as you shop around for your software. Sometimes, you’ll …

  • Healthcare Payment Solutions Should Reduce Costs—Not Add to Them Image

    articleDec 28, 2017 | 4 min. read

    Healthcare Payment Solutions Should Reduce Costs—Not Add to Them

    In recent years, electronic tools and technological innovations have fundamentally changed the nature of health care—including how providers handle payments for their services. However, many of the solutions that are supposed to make A/R management easier are highly fragmented and inefficient—and they consume a disproportionate share of healthcare dollars compared to payments systems in other industries. According to the American Hospital Association , uncollectible healthcare services account for billions of dollars of lost revenue every year. And …

  • Don’t Let Your EMR Negatively Impact Your Bottom Line Image

    articleApr 16, 2014 | 4 min. read

    Don’t Let Your EMR Negatively Impact Your Bottom Line

    During the past decade, the US healthcare landscape has seen some dramatic changes—both in terms of how care is being delivered and how it is being paid for. As a result, the market demand for electronic medicare record (EMR) systems among independent outpatient rehab therapy providers has increased. After all, it would be nearly impossible to keep up with the ever-evolving documentation, coding, and reporting requirements with pen and paper. Today, the healthcare industry is in the …

  • Top 3 PT Billing Software Must-Haves Image

    articleJun 13, 2016 | 4 min. read

    Top 3 PT Billing Software Must-Haves

    When I go clothes shopping, I usually head straight to the clearance rack (I love a good bargain), but—as my husband loves to remind me—there’s a solid reason some of those items didn’t sell for full-price. Sure, sometimes the manufacturer made too many—or a particular style didn’t sell as well as planned. Most of the time, though, the discounted items are simply poor quality—and that’s why it’s crucial to be able to spot the difference between cheap …

  • The State of Rehab Therapy Image

    downloadJul 14, 2017

    The State of Rehab Therapy

    To see results from our most recent industry survey, check out the 2018 State of Rehab Therapy Report. Health care is not a static industry. It’s always changing, evolving, and progressing. No healthcare provider is immune to the effects of that change, but some—including physical, occupational, and speech therapists—have felt a greater impact than others. In an effort to assess the scope of that impact—and thus, better anticipate the future needs of the rehab therapy community—WebPT conducted …

  • Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow Image

    webinarJul 6, 2015

    Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow

    Is your current billing workflow flooding your clinic with claim delays, rejections, and/or underpayments? Don’t try to bail yourself out with a sieve. Instead, stop taking on water entirely by patching the holes in your billing processes. But how, you ask? Never fear; we have the answers you need to shore up your ship—for good. Tune in to this month’s webinar, where hosts Heidi Jannenga and Charlotte Bohnett will show you how to set your billing workflow …

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.