For months, we’ve gone on and on about ICD-10 testing: testing your coding processes, testing your software, and testing with your payers. Now, with under two months to go before the transition date, it’s time to test one more very important factor: yourself. After all, no matter how sophisticated your systems and software are, critical thinking—and more importantly, clinical judgment—will make or break your ICD-10 success.


 Think you’re an ICD-10 Einstein? Take our quiz to prove it. Need a quick ICD-10 refresher first? Check out our crunch-time guide to ICD-10.

 

 
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  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • The Complete PT Billing FAQ Image

    articleMay 24, 2016 | 25 min. read

    The Complete PT Billing FAQ

    Over the years, WebPT has a hosted a slew of billing webinars and published dozens of billing-related blog posts. And in that time, we’ve received our fair share of tricky questions. Now, in an effort to satisfy your curiosity, we’ve compiled all of our most common brain-busters into one epic FAQ. Don’t see your question? Ask it in the comments below. (And be sure to check out this separate PT billing FAQ we recently put together.) Questions …

  • One ICD-10 FAQ to Rule Them All Image

    downloadNov 25, 2015

    One ICD-10 FAQ to Rule Them All

    The transition to ICD-10 was an unexpected journey for many healthcare providers—and making the switch was no easy quest. That’s why we traveled far over the Misty Mountains cold—and to dungeons deep and caverns old—to gather the answers to your most frequently asked ICD-10 questions.   Now, it’s time to head to the Shire, eat second breakfast, and make your coding concerns disappear. To go there (and back again), download the One ICD-10 FAQ to Rule Them …

  • ICD-10 FAQ Part 4 Image

    articleNov 3, 2015 | 5 min. read

    ICD-10 FAQ Part 4

    Like the many Land Before Time sequels, the versions of our ICD-10 FAQ keep on-a-comin’. But—unlike those beloved dinosaur tales—I don’t anticipate 12 more versions (plus a TV series) will be necessary to cover what’s to come with ICD-10. Still, the questions continue to roll in—albeit a bit slower than they did a couple of months ago. However, most of the inquiries we’ve received in recent weeks have been super specific. That’s why, our most recent webinar—the …

  • The Final 48: Your Guide to ICD-10 Transition Day Image

    articleAug 31, 2015 | 5 min. read

    The Final 48: Your Guide to ICD-10 Transition Day

    For law enforcement officials, the 48 hours immediately following a crime are the most crucial. Why? Because if they haven’t found any leads, identified any suspects, or made any arrests by the time the two-day clock expires, their chances of cracking the case—and, in some cases, saving lives—dwindle significantly. And while ICD-10 isn’t exactly a life-or-death situation, those HIPAA-covered providers making the switch will be up against a similar make-it-or-break-it timeframe. The only difference—besides the whole crime …

  • Denial Management FAQ Image

    articleMay 26, 2017 | 22 min. read

    Denial Management FAQ

    During our denial management webinar , we discussed the difference between rejections and denials, explained how to handle both, and provided a five-step plan for stopping them in their tracks. The webinar concluded with an exhaustive Q&A, and we’ve amassed the most common questions here. Insurance Issues Claim Quandaries Compliance Qualms Documentation Dilemmas Front-Office Frustrations Insurance Issues We’ve had issues with auto insurances denying 97112 (neuromuscular re-education) for non-neuro diagnoses, even in cases when the patient’s medical …

  • Dual-Coding Wonder Twin Powers: Activate? Image

    articleSep 2, 2015 | 3 min. read

    Dual-Coding Wonder Twin Powers: Activate?

    Thirty days has September—and so has your clinic to prepare for ICD-10. Just one month from now, you’ll have to start using ICD-10 codes on most claims with dates of service on or after October 1, 2015. Did you see I wrote, “most”? That’s not a typo. The reason I can’t say “all” is because not all payers are switching to ICD-10. That means you’ll have to be bi-code-lingual (so don’t purge your brain of all ICD-9 …

  • ICD-10 and Your Claims: 7 Essential Must-Knows Image

    articleSep 14, 2015 | 7 min. read

    ICD-10 and Your Claims: 7 Essential Must-Knows

    As we’ve suggested in previous posts , one of the best ways to ensure your practice covers all of its ICD-10 prep work bases is to audit your processes and workflows. By doing so, you’ll identify all the ways you and your staff currently use and interact with ICD-9 codes. If you’ve done that, you’ve no doubt pinpointed one of the largest—and most obvious—ICD-9 touchpoints: your claims. Then, you probably asked yourself (or the almighty Google), “How …

  • 7 Scoops of 7th Character Sage Image

    articleAug 5, 2015 | 7 min. read

    7 Scoops of 7th Character Sage

    Seven dwarves; seven world wonders; 7-Up. These are all totally non-threatening—some might even say smile-inducing—associations with the number seven. ICD-10’s seventh character, on the other hand, has caused a lot of frowns—or, at the very least, furrowed brows—among those in the healthcare community. And that’s especially true for physical therapists. Here, I’ve compiled a list of seven seventh-character must-knows: 1. There’s no ICD-9 equivalent of the seventh character. ICD-9 caps its codes at five characters, meaning seventh …

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