Today’s blog post comes from copywriters Charlotte Bohnett and Erica Cohen.

Take Your Practice Beyond Documentation with an EMR

Earlier this week we tackled four reasons your practice should ditch paper documentation and go digital with Electronic Medical Records (EMR). At this point, you've either already made the switch or you’ve probably at least made up your mind to go digital soon. No matter what stage you’re in, we all know that EMR is an investment, and you might be wondering how to get the most bang for your buck.

Remember, EMR isn't just for documentation. It can help you manage and grow your clinic. How, you ask?

Marketing

Some EMRs feature referral reports. When entering patients, you can include whether they were referred by a physician and if so, who. Then, you can use the referral report to easily track how many referrals you're receiving from entered physicians. It's a convenient way to identify who needs more networking attention and who needs a big "thank you!"

You can also integrate your logo into digital documents, like physician notes. Logo’d notes put your brand right in front of your biggest referral source. Subtle, yes, but effective.

Patient Management

With EMR, you can also attain valuable metrics on your patients; for instance, reporting on “lost” patients allows you to view inactive patients. Some EMRs also offer “productivity” reporting, which enables you to track patient cancellations and no-shows as well as some other nifty metrics (see next section). Both lost patient and productivity reports empower you to follow-up with patients more frequently and in an organized manner.

Here are a few more patient management tools available on some of the most widely used EMR software: Appointment reminders—email, text, and phone—cut down patient no-shows, and integrated home exercise programs, complete with supporting photos and videos, help you aid your patients in meeting their goals.

Therapist Management

Your EMR can also help you manage other therapists or your own performance. Cue the productivity report again! Productivity reporting shows you how many patients each therapist in your clinic has seen as well as the types of documents they created. And missed notes reporting keeps tabs on incomplete or missing documentation. Both of these reports increase accountability—for yourself and for your team.

Profitability

To keep your clinic profitable, it's crucial to have timely reimbursements. The best way to improve reimbursements—besides creating defensible documentation—is to submit clean claims. Some EMRs (like WebPT) offer either their own integrated billing service or have certified billing partners. Both routes eliminate double entry of demographic patient information or billing codes and allow for seamless transferring of information. 

Scheduling

EMR means no more pen and paper for you as a therapist and your front office. The scheduling tool automatically links your patient records with your clinic's calendar. In addition to appointment reminders, the scheduling tool enables you to:

  • track cancellations and no-shows
  • easily book or reschedule appointments
  • manage multiple therapists' schedules
  • view the schedules of your other clinics (if applicable)
  • collect patient copays and generate receipts

Woo-hoo for no double booking or task duplication! (If you're not saying "woo-hoo," trust us, your front office staff will!)

Free Up Space

File cabinets and in-house data servers can really hamper the feng shui of your clinic. With a cloud-based EMR, you can free up a lot of space. There's no tabbed manila folders, IT staff, or "server rooms" involved. All that means less stress (and more room to host your spooky costume-themed Halloween party).

 

Ditch the pen and paper, and then take your EMR far beyond documentation; really put it to work for your clinic. This way, you can get back to what really matters—your patients.

Top of Mind, Top of Search: 4 Ways to Help Patients Find Your PT Practice Online - Regular BannerTop of Mind, Top of Search: 4 Ways to Help Patients Find Your PT Practice Online - Small Banner
  • What Happens if Your Physical Therapy Software Goes Out of Business? Image

    articleJul 15, 2016 | 7 min. read

    What Happens if Your Physical Therapy Software Goes Out of Business?

    You’ve most likely heard the news: PTOS is going out of business. That means that in a few short months, PTOS customers will be left without a physical therapy practice management and billing software solution, so they’ve got to find new systems—stat . After all, no one wants to lose all of their valuable patient and business data—nor do they want to wait until the last minute to find a replacement. Shopping for a PTOS alternative, partnering with …

  • The State of Rehab Therapy in 2017 Image

    webinarJun 5, 2017

    The State of Rehab Therapy in 2017

    WebPT recently conducted an industry survey of thousands of rehab therapy professionals across a wide variety of settings, specialties, and geographic regions. Our goal: To capture an accurate snapshot of the demographics, trends, frustrations, and motivations that shape our businesses, our future outlook, and our potential for success in this environment of change. In our July webinar, WebPT president and co-founder Dr. Heidi Jannenga, PT, DPT, ATC/L, and WebPT CEO Nancy Ham will share and analyze the …

  • The State of Rehab Therapy Image

    downloadJul 14, 2017

    The State of Rehab Therapy

    To see results from our most recent industry survey, check out the 2018 State of Rehab Therapy Report. Health care is not a static industry. It’s always changing, evolving, and progressing. No healthcare provider is immune to the effects of that change, but some—including physical, occupational, and speech therapists—have felt a greater impact than others. In an effort to assess the scope of that impact—and thus, better anticipate the future needs of the rehab therapy community—WebPT conducted …

  • Common Questions from our State of Rehab Therapy Webinar Image

    articleJul 17, 2017 | 16 min. read

    Common Questions from our State of Rehab Therapy Webinar

    WebPT recently conducted an industry survey of thousands of rehab therapy professionals across a wide variety of settings, specialties, and geographic regions. Our goal: To capture an accurate snapshot of the demographics, trends, frustrations, and motivations that shape our businesses, our future outlook, and our potential for success in this environment of change. In last week’s webinar , WebPT President and Co-Founder Dr. Heidi Jannenga, PT, DPT, ATC/L, and WebPT CEO Nancy Ham shared the results of …

  • Best-of-Breed Solutions vs. Jack-of-All-Trades Software Image

    articleJan 7, 2015 | 5 min. read

    Best-of-Breed Solutions vs. Jack-of-All-Trades Software

    After nearly ten years in sales and marketing, I’ve heard—and probably used—every figure of speech imaginable. Whether we’re advising to not count your chickens before they hatch or imploring that you not cry over spilled milk, we use these phrases to succinctly make our points. Perhaps that’s why we’re seeing a debate unfold in our industry pitting “best-of-breed” solutions against “jack-of-all-trades” software. And with our very own Heidi Jannenga deeming 2015 as “ the year of the …

  • Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue Image

    webinarFeb 12, 2018

    Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue

    In one corner, we have a highly skilled rehab therapy provider known for delivering amazing clinical outcomes through noninvasive, movement-based treatment. And in the other corner, we have a discouraged, disengaged patient whose quality of life has taken a major hit due to musculoskeletal pain and dysfunction. [video://fast.wistia.net/embed/iframe/d11isduky2]   If you’re a rehab therapy provider, you’ve probably seen this battle play out more times than you can count—and we’re betting that more often than not, your therapy …

  • articleMay 3, 2012 | 6 min. read

    Did you know May is Better Speech and Hearing month?

    Thanks to Marissa for sharing this innovative use of technology for therapy with us today! Marissa A. Barrera, MS, MPhil, MSCS, TSHH, CCC-SLP is the owner of New York Neurogenic Speech-Language Pathology, P.C., a licensed Speech-Language Pathologist (SLP) and Professor of Acquired Motor Speech & Swallowing Disorders. With private practices located in Midtown and on the Upper West Side of Manhattan, Marissa and her team of SLPs feel privileged to provide therapeutic services to hundreds of patients each …

  • EMR Buyer’s Guide for Large-Scale Outpatient Rehab Facilities Image

    downloadMay 11, 2017

    EMR Buyer’s Guide for Large-Scale Outpatient Rehab Facilities

    Purchasing a new software system for your rehab organization can be quite the challenge. There are so many potential solutions on the market—but not all of them will meet your needs. To help streamline the selection process, we collected lists of EMR requirements from top private practices and hospital-based outpatient rehab facilities and turned them into a checklist of absolute must-haves. Download your free copy of the EMR Buyer’s Guide for large-scale outpatient facilities today.

  • Stalled Out: 5 Reasons Your Patients Aren't Progressing (and What to Do About Them) Image

    webinarDec 22, 2017

    Stalled Out: 5 Reasons Your Patients Aren't Progressing (and What to Do About Them)

    If life is a highway, then it’s a wild, bumpy one. And while our patients want to ride it (all night long), with all those twists, turns, and potholes, they’re bound to get banged up. Fortunately, you’re here to help get them back in top form. But, helping patients achieve their goals is hard work—for you and for them—and while everyone strives to be a Ferrari, it’s common to plateau at Pinto. And that’s when the risk …

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.