Tim Moore

He talks with a thick Louisiana accent, loves the smooth sound of New Orleans jazz, and makes a mean shrimp creole. But while Tim Moore is Cajun through and through, his infectious laugh and genuine smile make him anything but ragin’—well, unless the Saints or the Tigers are losing.

A self-described family man, Tim—a native of the Bayou State—grew up playing the trumpet (he even played in the LSU band), attending the annual New Orleans Jazz Fest, and gathering with friends and relatives for springtime crawfish boils. In fact, despite now living in the desert region of landlocked Arizona, Tim continues to observe that seasonal tradition, even flying in authentic Louisiana crawfish via cajungrocer.com. “I’m a big family-first person, at home and at the office,” Tim says. 

In fact, WebPT’s family-like environment is what drew him to the company in the first place. “I love the culture and the start-up feel,” he says. “And I love the energy we have here—with both the building itself as well as all of the occupants.” That energy was a welcome change for Tim, who previously spent several years working for a large corporation. While he learned a lot in that position—and had his name listed on three US patents for image manipulation technology—Tim definitely was ready for something new after going through seven acquisitions with his former company. So, when a recruiter contacted him about the product director position at WebPT, he leaped at the opportunity.

“I love the industry,” Tim said. “Health care has always been something I’ve wanted to get involved with. I always say that if I’d opened the book a little more, I’d be in health care as a doctor or some type of provider.” As WebPT’s recently named VP of Product, Tim gets to do the next best thing: help healthcare providers do their jobs better. After all, WebPT’s overall company mission is to empower therapists to achieve greatness in practice, and that goal serves as the inspiration for every new product offering or enhancement. “Creating raving fans—that’s at the heart of everything we do; that’s what it’s all about,” he says. “We want to help therapists—make their lives better, allow them to treat more patients, and get them home at night so they can spend more time with their families.”

On the compliance front, that means enlisting an employee dedicated to monitoring the ever-changing bevy of regulations—including those surrounding PQRS—and ensuring the WebPT app helps therapists meet those requirements so they don’t lose out on the payments they deserve. “That’s something a lot of companies don’t do, but we want to make sure we have the attention on an area that means a lot to our Members,” Tim said. “We want to make sure our product meets and exceeds the standard requirements—and that’s a differentiator.”

But while compliance features are always a top priority for the WebPT Product team, choosing other projects—and allocating time and resources in the most efficient way possible—is a constant challenge. “The hardest part of product management is making sure we build the right thing at the right time for the right user,” Tim said. “All too often, companies come out with the ‘next cool thing,’ but it doesn’t satisfy an actual need...You have to be innovative, but you can never forget that there are actual humans using the product—that they have a pain point, and it’s your job to solve it.”

Still, there’s nothing more exciting—or validating—than bringing those solutions to market and seeing the incredible impact they make in the rehab therapy community. “It’s so cool to create innovative technology, as a team, that truly affects other people’s lives,” Tim said. “That’s what inspires me to get out of bed everyday, and I think that if I was in another industry, I wouldn’t get that same satisfaction.”

Outside of the office, Tim gets the most satisfaction from spending quality time with his family, including his wife of 22 years, Kellie; his 18-year-old son, Chandler; and his 16-year-old daughter, Caroline. Some of their favorite family activities: seeing movies, taking beach trips to Florida or California, and enjoying Tim’s home-cooked Cajun fare.


Fave Five with Tim

  1. Favorite food: Shrimp creole
  2. Favorite movie: Shawshank Redemption
  3. Favorite sports team: New Orleans Saints
  4. Favorite band: Rush
  5. Favorite place: Rome, Italy
Webinar: The Modifier Open Forum - Regular BannerWebinar: The Modifier Open Forum - Small Banner
  • WebPT Staff Spotlight on Courtney Lefferts Image

    articleJun 13, 2013 | 5 min. read

    WebPT Staff Spotlight on Courtney Lefferts

    Note: Each month, we will feature a different member of the WebPT family in our new Staff Spotlight blog series. She’s sweet, soft-spoken, and has a smile that could light up an entire dance hall—but never in a million years would you guess that Courtney Lefferts was once a Vegas showgirl. Courtney dedicated most of her childhood to training in dance—she began taking ballet lessons at age three—in hopes of one day dancing professionally. With the bright …

  • WebPT Staff Spotlight on Elizabeth Warren Image

    articleMar 10, 2014 | 4 min. read

    WebPT Staff Spotlight on Elizabeth Warren

    Note: Each month, we will feature a different member of the WebPT family in our Staff Spotlight blog series. Within the walls of the WebPT Billing Department, Elizabeth Warren is all about keeping things clean: clean processes, clean claims, and clean reimbursements. But when it comes to her weekend Jeep trail expeditions, she doesn’t mind getting a little dirty. “Recently, I’ve really started to get into Jeeping,” she said. “Now that my kids are grown, I’m kind …

  • WebPT Staff Spotlight on Robbie Walsh Image

    articleDec 30, 2014 | 4 min. read

    WebPT Staff Spotlight on Robbie Walsh

    If variety is the spice of life, then Robbie Walsh has led an exceedingly flavorful existence—especially when it comes to his athletic résumé. After all, you’d be hard-pressed to find someone with experience in football, wrestling, rodeo, hockey, and cross-country—even someone who, at one point, had his sights set on becoming a gym teacher. As a kid growing up in Alaska, playing hockey was pretty much a requirement for Robbie. But when he and his family moved …

  • WebPT Staff Spotlight on Brian Buikema Image

    articleMar 29, 2016 | 5 min. read

    WebPT Staff Spotlight on Brian Buikema

    Whether he’s beading a necklace or building new software, Brian Buikema is always focused on the end user—and that means leveraging both his creative talent and his technical prowess to create products that delight. As a senior software architect at WebPT, Brian spends his days researching, planning, developing, and testing software features that our Members need and want. But Brian is not your average techie; sure, he’s a computer nerd by trade, but he’s an artist at …

  • WebPT Staff Spotlight on Erin Hinson Image

    articleJan 29, 2016 | 6 min. read

    WebPT Staff Spotlight on Erin Hinson

    For Erin Hinson, “routine” is a four-letter word. The way she sees it, every day should be different—and not just because it’s a new date on the calendar. So, it’s no surprise that over the course of her career, Erin’s job duties have run the gamut from assembling focus groups for dog food market research, to managing the tour schedule for a belly-dancing troupe, to chasing down advertising dollars from local gentlemen’s clubs. “I get bored easily,” …

  • WebPT Staff Spotlight on Michael Burns Image

    articleFeb 26, 2015 | 4 min. read

    WebPT Staff Spotlight on Michael Burns

    There are only 12 unique tones in music, but a skilled composer can rearrange those sonic building blocks to form an infinite number of melodies. No one understands the far-reaching application of that concept better than Michael Burns—not only because he’s formally educated in musical composition, but also because he’s rearranged the building blocks of that education to form the foundation of a whole new career path. A born-and-raised Arizonan, Michael grew up playing any musical instrument …

  • WebPT Staff Spotlight on Chelsie Shadrach Image

    articleJan 6, 2014 | 4 min. read

    WebPT Staff Spotlight on Chelsie Shadrach

    Note: Each month, we will feature a different member of the WebPT family in our Staff Spotlight blog series. She’s never traveled outside of North America, but in her heart, Chelsie Shadrach knows she belongs in Africa. “I just really feel like it’s my calling,” said Chelsie, who currently heads up WebPT’s company culture department. It all started in high school, when she joined a group called STAND (Students Taking Action Now in Darfur). That experience sparked …

  • WebPT Staff Spotlight on Fabiola Munoz Image

    articleMay 1, 2015 | 5 min. read

    WebPT Staff Spotlight on Fabiola Munoz

    If you’re ever driving around west Phoenix on a Sunday afternoon—and you’ve got a hankering for home-cooked Mexican food—just stop by Fabiola Munoz’s place. “All of my family lives within a four-mile radius, and we just pop into each other’s houses whenever,” she said. “I like to cook a big meal every weekend, and people just come over when they want. They don’t ever announce themselves.” And while some cooks might stress about spontaneous dinner guests, Fabiola …

  • WebPT Staff Spotlight on John Brauchie Image

    articleFeb 26, 2016 | 5 min. read

    WebPT Staff Spotlight on John Brauchie

    John Brauchie is a sort of baseball hipster: he was making unassisted triple plays before unassisted triple plays were a thing—or at least before he knew they were a thing. “I think I was about 9 years old,” he said. “I caught the ball at first and touched first; then, I ran to second base and touched second. I didn’t even really know what I did or how rare it was until my dad told me later.” …

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.