As a Physical Therapist in outpatient practice for almost 15 years, I found myself often frustrated with the lack of ingenuity and progress within our profession when it comes to documentation. When I graduated from PT school, like most, I was writing out my SOAP notes by hand, marking my billing sheets, and using dictation for evaluations and re-evaluations. A decade later nothing had changed. I researched the documentation software currently available and found them all to be extremely tedious, confusing and very costly.
Today, as I look around me, referring physicians, hospitals, even insurance companies are all going to some form of EMR (Electronic Medical Records). Why has the PT profession been left behind?
When speaking with colleagues of mine I found that lack of efficiency, limitations of software only being available on one computer, lack of customization ability, difficulty with data transfer, HIPAA compliance, and poor cost effectiveness were all common issues faced by our industry. As a clinic director, in this time of decreasing reimbursement, the sting of the transcription bill each month was enough for me to seek out another method.
I knew there had to be a better way.
On a road trip with my husband, Brad, who happens to be a software engineer/developer specializing in web-based applications, I was complaining about my monthly expenses being high due to growing dictation costs. He had heard it all before and questioned why there wasn’t a more efficient system. He was also sick of me being stuck late at the office doing paperwork and not making it home in time for dinner. Using his development expertise and my PT knowledge, we began to brainstorm “the better way.”
Two years later after some blood, sweat, tears and lack of sleep, our idea came to life and WebPT was born. My notes are now all digital, dictation costs have been eliminated, documentation costs cut by 67%, and I make it home for dinner with my husband more often. Physicians and other referral sources love WebPT for its ease of documentation delivery since no hard copies are needed and for its professional presentation.
Because WebPT is a web-based system, documentation can be completed from anywhere, not just sitting in the clinic office at a specific computer. It has enhanced my clinical environment and improved staff productivity. WebPT is our ongoing attempt to bring physical therapy to a higher level of technology in line with the level in other medical professions. I know you will find WebPT a valuable tool that is head and shoulders above the software systems currently available.
We have now moved into the coveted position of the fastest-growing EMR company in the industry with a 99% customer retention rate, which is a testament to our dedication to customer service and quality of product. It has helped my clinic become more profitable through savings on office supplies, improved staff productivity (both front and back office), improved Medicare audit scoring, and reduced archiving costs; let WebPT do the same for you.
If you are as frustrated with your documentation system or lack thereof, I invite you to sign up for a web demonstration today. Our team will show you how much easier and cost effective your documentation can be.
There is a better way. It’s WebPT!
Heidi Jannenga, PT, MPT, ATC/L
WebPT COO and co-founder