To the master multitaskers, the stellar schedulers, the terrific trainers, and all the fantastic front-office faces, (wild things or not) you make our hearts sing. You make everything groo(ooooo)vy.
In celebration of the 60th Annual Administrative Professionals Day on April 25th (themed: “Admins, the pulse of the office”), the Team at WebPT would like to give a shout out to our members at the heart of every phenomenal Physical Therapy practice. Sure, staying current on industry research, attending conferences, and implementing top-notch tools (cough: WebPT) are important (really important). But without a strong pulse in the office, your Physical Therapy practice would flat line.

Thank you for managing operations; advocating for patients; answering billing questions; negotiating with insurance companies; entering data; keeping clients happy; and initiating positive change -- all with a smile.

We couldn't do it without you. You help make up the increasingly vibrant WebPT community -- your unique experiences, interactions, and insights are shaping a product that is redefining our industry. In return, we'll continue listening and working tirelessly to ensure that WebPT improves your clinic’s productivity, compliance, and profitability.

On behalf of everyone whose life you touch, for those who think it but may not say it, you are appreciated.

Take a moment to share why the Administrative Professionals in your life make your heart sing or read about how your role as an Administrative Professional has impacted those around you @WebPT #adminproday.

WebPT Outcomes - Regular BannerWebPT Outcomes - Small Banner
  • Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue Image

    webinarFeb 12, 2018

    Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue

    In one corner, we have a highly skilled rehab therapy provider known for delivering amazing clinical outcomes through noninvasive, movement-based treatment. And in the other corner, we have a discouraged, disengaged patient whose quality of life has taken a major hit due to musculoskeletal pain and dysfunction. [video://fast.wistia.net/embed/iframe/d11isduky2]   If you’re a rehab therapy provider, you’ve probably seen this battle play out more times than you can count—and we’re betting that more often than not, your therapy …

  • Common Questions from Our Physical Therapy Patient Retention Webinar Image

    articleMar 28, 2018 | 12 min. read

    Common Questions from Our Physical Therapy Patient Retention Webinar

    Strive Labs co-founders Ryan Klepps and Scott Hebert recently joined WebPT president Heidi Jannenga for an insightful webinar about improving patient retention and reducing early patient drop-out. We know this is a super-relevant topic, especially because the cost of diminishing patient visits represents a $6 billion problem that not many people in the industry are talking about—at least not yet. As a result, we received a slew of great questions that we couldn’t get to live on …

  • WebPT Year in Review: Creating Products that Matter Image

    articleDec 16, 2014 | 3 min. read

    WebPT Year in Review: Creating Products that Matter

    In yesterday’s post, I explained how much the Product Development team relies on the Idea Portal to help us make decisions about what we should build next. One of the ideas we gleaned from the portal was to create a mechanism that would allow therapists to easily verify that they completed all of their notes for the day—a patient note to-do list, if you will. This is crucial because therapists must complete notes in order to submit …

  • articleDec 5, 2013 | 3 min. read

    WebPT Helps Finish Line PT Achieve Greatness

    Earlier this year at Evolve New York, we were lucky enough to meet Finish Line PT owner Michael Conlon, PT and learn how WebPT has helped his clinic reach a new level of success. Today, we thought we’d share his story with you. Located in the Chelsea neighborhood of Manhattan, Finish Line PT is an outpatient physical therapy clinic that specializes in treating endurance athletes, like runners and triathletes. Since opening its doors in 2006 as a …

  • Product Year in Review: Patient Payment System Image

    articleDec 17, 2014 | 4 min. read

    Product Year in Review: Patient Payment System

    We’ve officially passed the December midpoint, and as we all hustle and bustle to cross the last few names off of our holiday gift lists, WebPT’s Product Development team is working hard to deliver its final release of 2014. This update will include all of the Medicare and PQRS updates for next year. (How’s that for a last-minute gift?) As we put the finishing touches on this release, we can’t help but take a step back and …

  • Think Big, Think Differently: 6 Bits of Inspiration from Ascend 2017 Image

    articleOct 5, 2017 | 11 min. read

    Think Big, Think Differently: 6 Bits of Inspiration from Ascend 2017

    The overarching theme of Ascend 2017 —the fourth-annual installment of rehab therapy’s premier business summit—was, quite simply, “Think big.” But, based on what we learned from our esteemed group of speakers over the course of two inspiration-filled days in Washington, DC, a more accurate tagline for this year’s conference might have been, “Think differently.” After all, in a field as complex as health care, grand aspirations are not enough. To solve the problems plaguing this industry, we …

  • articleDec 28, 2010 | 4 min. read

    Are you working over the holidays? Welcome to the club!

    During the holiday season, I know it’s not just me, but at this time (more than most) there never seems to be enough time in a day to get everything on your list done.  The holidays are meant to be a time spent with family, but when running a PT clinic or any small business, it takes some juggling to find the balance.  In a survey by Xobni , a company that develops tools to manage your …

  • Scale for Success Image

    articleMar 20, 2014 | 4 min. read

    Scale for Success

    Managing growth within a multi-location organization through standardization, communication, and inclusion In today’s ultra-competitive healthcare environment, it is crucial to the success of your organization to take advantage of every possible opportunity to grow despite competitive threats from much larger players. One of the main reasons organizations attempt to grow is to take advantage of the many benefits (otherwise known as “economies of scale”) that result from such growth. As clinic owners, when we think of growth, …

  • articleNov 1, 2010 | 1 min. read

    From Front Office to Back Office to Therapy Equipment - - Technology is Ever Changing

    Most PTs are adapting technology throughout their practice. Front office management, patient documentation and therapy equipment are improving efficiencies and patient care across the board. Modernizing today’s PT practice with the latest technology is becoming a key differentiator for PT clinics. There seems to be a divide in the physical therapy industry between physical therapists who rely on equipment and those who use manual therapy. The trend in the United States is more toward using equipment, while …

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.