Shop around for the right billingBilling is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic.

The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time. With that in mind, we’re going to devote the next handful of posts to some billing best practices to help you get your life back.

Yesterday, our first tip covered auditing your existing process. Here’s tip two:

#2: Shop Around.

There’s little more complicated than medical billing. Throw in a rehab therapy specialty with therapy caps and timed codes, and there’s plenty of room to make mistakes. And mistakes mean more than lost or delayed reimbursements; they cost time. Time that you or your team could have spent focusing on patient care, family, or anything other than scouring over errored claims to identify and correct the fatal flaw.

That’s why experience is key. When you hand over your income source, it better be to someone who knows their stuff. And that’s always the case, whether it’s an internal employee or an outside company. Whoever has control of your claims must be well-versed in the nuances of physical therapy billing. Having specialized domain knowledge can both increase cash flow and decrease the amount of time it takes to process your claims.

What experiences do you have shopping around? Any tips to share? Make to read part one and then part three!

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  • Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow Image

    webinarJul 6, 2015

    Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow

    Is your current billing workflow flooding your clinic with claim delays, rejections, and/or underpayments? Don’t try to bail yourself out with a sieve. Instead, stop taking on water entirely by patching the holes in your billing processes. But how, you ask? Never fear; we have the answers you need to shore up your ship—for good. Tune in to this month’s webinar, where hosts Heidi Jannenga and Charlotte Bohnett will show you how to set your billing workflow …

  • Creating the Perfect PT Billing Workflow Image

    articleJul 14, 2015 | 7 min. read

    Creating the Perfect PT Billing Workflow

    In an ideal world, patients would know their benefits like the back of their hands, we’d have a global payer list, and every claim would be accepted on the first try. But the world is not a perfect place, and there’s only so much you can control. Still, you can do your darndest to get close to the perfect billing workflow. Perfect—or near-perfect—billing begins way before you even create the claim. So, let’s start at the very …

  • articleMar 14, 2013 | 4 min. read

    Get Your Life Back: Billing Best Practices for Rehab Therapists, Part 3

    Billing is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic. The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time. With that in mind, we’re going to devote the next …

  • articleMar 18, 2013 | 3 min. read

    Get Your Life Back: Billing Best Practices for Rehab Therapists, Part 4

    Billing is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic. The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time? With that in mind, we’re going to devote the next …

  • Mad Maximizing Reimbursements: Revenue Road Image

    articleApr 23, 2015 | 3 min. read

    Mad Maximizing Reimbursements: Revenue Road

    We might not live in a post-apocalyptic world like the characters in the latest Mad Max film , but it certainly feels familiar in the world of physical therapy, where private practices fight to survive against ever-shrinking profit margins and federal legislation that threatens to erode bottom lines. Our weapon of choice in this furious battle? Increased efficiency. Here’s the strategy: Technology Processing Paper claims process in six to eight weeks, while electronic claims process in about …

  • How to Negotiate Payer Contracts (Part 1): Making a Plan Image

    articleJun 23, 2014 | 7 min. read

    How to Negotiate Payer Contracts (Part 1): Making a Plan

    In today’s healthcare payment landscape, every dollar counts—especially in the physical therapy realm, where increasing regulations and decreasing reimbursements seem to be the name of the game. That’s why now, more than ever, it’s crucial that you get the most out of your private payer contracts—and to do that, you’ve got to negotiate. To help you make a case for the rates you deserve, I’ve put together a two-part guide to successfully negotiating payer contracts. Today, I’ll …

  • What to Look for in a PT Biller Image

    articleJul 28, 2015 | 4 min. read

    What to Look for in a PT Biller

    In the words of American rock legend Tom Petty, “Good love is hard to find.” While I agree wholeheartedly with Mr. Petty’s wisdom, I think some rehab therapy practice owners might say good employees are even harder to find. And that certainly applies in the billing department. After all, your clinic’s billing operation is crucial to its financial well-being. One bad hire could mean the difference between your clinic achieving private practice rockstardom and hitting rock bottom. …

  • articleMar 19, 2013 | 3 min. read

    Get Your Life Back: Billing Best Practices for Rehab Therapists, Part 5

    Billing is one of the most important aspects of running a rehab therapy clinic, aside frompatient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic. The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time. With that in mind, we’re going to devote the next …

  • Eligibility Verification and Your Front Office Image

    articleJul 22, 2015 | 4 min. read

    Eligibility Verification and Your Front Office

    The success or failure of each patient claim begins and ends in the front office. Why? Patient insurance  eligibility verification  is the first—and perhaps most critical—step in the billing process. That means your front office has to be on the ball to obtain and accurately record all eligibility information. Your staff is responsible for determining each patient’s insurance eligibility, including: coinsurance or copay, deductible, benefits cap, where to send the claim, whether the payer requires specialized forms …

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