Billing is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic.
The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time. With that in mind, we’re going to devote the next handful of posts to some billing best practices to help you get your life back.
Yesterday, our first tip covered auditing your existing process. Here’s tip two:
#2: Shop Around.
There’s little more complicated than medical billing. Throw in a rehab therapy specialty with therapy caps and timed codes, and there’s plenty of room to make mistakes. And mistakes mean more than lost or delayed reimbursements; they cost time. Time that you or your team could have spent focusing on patient care, family, or anything other than scouring over errored claims to identify and correct the fatal flaw.
That’s why experience is key. When you hand over your income source, it better be to someone who knows their stuff. And that’s always the case, whether it’s an internal employee or an outside company. Whoever has control of your claims must be well-versed in the nuances of physical therapy billing. Having specialized domain knowledge can both increase cash flow and decrease the amount of time it takes to process your claims.