In a few weeks, I’ll have the pleasure of speaking at American Express’s Journey of Innovation, where I’ll elaborate on how innovation has monumentally changed my life, how it influenced the WebPT company culture, and how it will continue to play a role in my future as well as WebPT’s. I’ve spoken on these topics before, and I’m sure I will speak about them again. After all, innovation is not only extremely important, but it’s also an integral part of my life—as I hope it is in yours. 

Of course, it hasn’t always played as big of a role in my life as it does now, but I’ve learned—the hard way—that you can’t keep doing the same thing and expect different results. Health care in America seems to change daily, and as rehab therapists, we must embrace the changes and use innovative methods to reach our goals of providing exemplary patient care, achieving targeted outcomes, and running successful businesses—or risk getting left behind.

With this in mind, I’m excited about this month’s blog and webinar theme: innovation in rehab therapy. From new technologically-improved treatment methods and unique therapy business structures to alternative payment systems and refreshing marketing techniques, we’re highlighting all the ways our industry pushes the limits, evolves, and embraces different ways of thinking.

These stories are all about the trailblazers, and that’s what I really want to emphasize in this letter. History’s most revered leaders never accepted the status quo, and neither should we. So, rather than fear change—a sentiment to which, I’ll admit, we as a community have fallen victim to in the past—let’s set a new course. Let’s innovate.

When Brad and I created WebPT, we did so because we had a problem with no solution. WebPT was our answer for web-based, therapy-specific electronic documentation. Through innovation, we developed a (life-changing) solution—not just for us, but for thousands of therapists. The thought of this—of what we (WebPT and our Members) have achieved—takes my breath away. That’s the power of innovation.

What problems are you facing in your business, in your practice? Think innovatively, and you may just find your solution.

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  • Founder Letter: Giving Back and Moving Forward: How Disaster Relief is Changing Rehab Therapy for the Better Image

    articleDec 4, 2017 | 7 min. read

    Founder Letter: Giving Back and Moving Forward: How Disaster Relief is Changing Rehab Therapy for the Better

    ’Tis officially the holiday season—a time for sharing meals with friends and family, reflecting on the year that’s passed, and setting goals and intentions for positive change in the year ahead. For me, this season always feels ripe with possibility—like I can accomplish anything I set my mind (and heart) to. This year, I’m channeling those positive vibes into #RehabTherapistsGiveBack —the movement to help individuals, families, and communities impacted by the recent hurricanes and wildfires that devastated …

  • 3 Things You’ve Gotta Know About Running a PT Practice Image

    articleApr 7, 2016 | 7 min. read

    3 Things You’ve Gotta Know About Running a PT Practice

    As physical therapists, we’re observant. We closely examine movements, attentively listen to patient complaints, and expertly read between the lines. Unfortunately, though, we don’t always give that level of attention to the non-clinical stuff. Because while we’re expert empathizers, we’re not the strongest scrutinizers. And when it comes to business, you need to scrupulously scrutinize. I worked as a Physical Therapist for more than 15 years, and I spent a good portion of that time as a …

  • articleMar 4, 2014 | 3 min. read

    Never Give Up; Never Surrender: An Ode to Private Practice PT

    Those of you who have been in the rehab therapy business for a while have seen first-hand how much the industry has changed over the last few decades. Back when I first started practicing—more than 15 years ago—we were working in a very corporate-dominated environment. Many of the small, independent, “mom and pop” practices had fallen victim to therapy giants like HealthSouth and NovaCare. However, when the economy tanked in the early 2000s, so did many of …

  • WebPT Outcomes OMT Reference Guide Image

    downloadDec 22, 2016

    WebPT Outcomes OMT Reference Guide

    Ever feel like the results your patients achieve don’t match up to the statistics your payers bring to the negotiation table? Now you can prove them wrong. Collecting objective patient data can help you, the rehab therapist, yield better patient outcomes—and pad your bottom line in the process. And that’s kind of a big deal in today’s value-based healthcare system. Today, with the right practice management tools—including WebPT Outcomes—it’s easier than ever to set concrete performance goals …

  • How Do Wearables Affect Patient Engagement? Image

    articleOct 19, 2015 | 4 min. read

    How Do Wearables Affect Patient Engagement?

    The idea of patient engagement is hardly new. But, if you were to define patient engagement in your own practice, what would you discover? Is it simply a buzz phrase? (Yeah; that’s a real thing ). Or, is there more depth to your definition? According to this HIMSS study , “Even without universal agreement on ‘one’ definition of patient engagement, two truths are emerging: a patient’s greater engagement in healthcare contributes to improved health outcomes, and information …

  • Which Outcome Measurement Tool Should I Use and When? Image

    articleFeb 18, 2016 | 3 min. read

    Which Outcome Measurement Tool Should I Use and When?

    Earlier this month, we announced the launch of WebPT Outcomes , the first fully-integrated outcomes tracking software specifically for PTs and OTs. One big way that WebPT Outcomes differs from other rehab therapy outcomes tracking software is the outcome measurement tools (OMTs) our product contains. As WebPT president Heidi Jannenga explained in this month’s founder letter , “historically, therapists haven’t had access to outcomes tracking tools that (1) align with the type of care they provide, including …

  • Founder Letter: Should You Trim Practice Expenses? Image

    articleJun 7, 2016 | 9 min. read

    Founder Letter: Should You Trim Practice Expenses?

    Managing a practice isn’t easy, and it’s natural to be overwhelmed by the pressure to cut costs and boost your bottom line. What I learned in my experience as a multi-clinic director, though, is that it’s actually possible to improve your cash flow without resorting to trimming expenses. I’m not saying it won’t be challenging; but, it is doable. You simply have to look at managing your cash flow in a new way. For me, that meant …

  • articleJun 4, 2013 | 2 min. read

    June Founder Letter: My Biggest Piece of Business Advice

    As a small business owner myself, I understand the trials, tribulations, and joys of running a company—and there are certainly many of each. It can be a roller coaster of responsibilities, expectations, and pressure. And that’s a lot for any person to take on. But with all the downs, there are plenty of ups. For me, one of my greatest moments as a business owner was realizing that I was an entrepreneur—a badass, rockstar, risk-taking entrepreneur. After …

  • articleSep 11, 2013 | 4 min. read

    Transform 2013: It Takes a Circus

    This week was the Mayo Clinic Center for Innovation’s annual conference, Transform, and in the spirit of rethinking typical seminars, the Center live-streamed the conference —for free. While I would’ve loved to fly to Rochester, Minnesota, to attend the event in person, I must say that viewing the presentations from the comfort of my home and interacting with attendees and participants on Twitter was pretty amazing. Moderated by award-winning journalist John Hockenberry, the three-day multidisciplinary symposium unveiled …

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