In a few weeks, I’ll have the pleasure of speaking at American Express’s Journey of Innovation, where I’ll elaborate on how innovation has monumentally changed my life, how it influenced the WebPT company culture, and how it will continue to play a role in my future as well as WebPT’s. I’ve spoken on these topics before, and I’m sure I will speak about them again. After all, innovation is not only extremely important, but it’s also an integral part of my life—as I hope it is in yours. 

Of course, it hasn’t always played as big of a role in my life as it does now, but I’ve learned—the hard way—that you can’t keep doing the same thing and expect different results. Health care in America seems to change daily, and as rehab therapists, we must embrace the changes and use innovative methods to reach our goals of providing exemplary patient care, achieving targeted outcomes, and running successful businesses—or risk getting left behind.

With this in mind, I’m excited about this month’s blog and webinar theme: innovation in rehab therapy. From new technologically-improved treatment methods and unique therapy business structures to alternative payment systems and refreshing marketing techniques, we’re highlighting all the ways our industry pushes the limits, evolves, and embraces different ways of thinking.

These stories are all about the trailblazers, and that’s what I really want to emphasize in this letter. History’s most revered leaders never accepted the status quo, and neither should we. So, rather than fear change—a sentiment to which, I’ll admit, we as a community have fallen victim to in the past—let’s set a new course. Let’s innovate.

When Brad and I created WebPT, we did so because we had a problem with no solution. WebPT was our answer for web-based, therapy-specific electronic documentation. Through innovation, we developed a (life-changing) solution—not just for us, but for thousands of therapists. The thought of this—of what we (WebPT and our Members) have achieved—takes my breath away. That’s the power of innovation.

What problems are you facing in your business, in your practice? Think innovatively, and you may just find your solution.

Regulatory Roundup: 6 Challenges Confronting Rehab Therapists in 2018 - Regular BannerRegulatory Roundup: 6 Challenges Confronting Rehab Therapists in 2018 - Small Banner
  • Founder Letter: Giving Back and Moving Forward: How Disaster Relief is Changing Rehab Therapy for the Better Image

    articleDec 4, 2017 | 7 min. read

    Founder Letter: Giving Back and Moving Forward: How Disaster Relief is Changing Rehab Therapy for the Better

    ’Tis officially the holiday season—a time for sharing meals with friends and family, reflecting on the year that’s passed, and setting goals and intentions for positive change in the year ahead. For me, this season always feels ripe with possibility—like I can accomplish anything I set my mind (and heart) to. This year, I’m channeling those positive vibes into #RehabTherapistsGiveBack —the movement to help individuals, families, and communities impacted by the recent hurricanes and wildfires that devastated …

  • High Note: Why Documentation is Good for Patient Satisfaction Image

    articleSep 7, 2017 | 4 min. read

    High Note: Why Documentation is Good for Patient Satisfaction

    These days, it’s tough to get people to agree on, well, pretty much anything—but if there’s one thing we learned from our recent industry-wide survey , it’s that rehab therapists’ dislike of paperwork is fairly universal. In fact, the vast majority of survey-takers said that completing documentation was their number-one frustration at both the individual and company level. (Hooray for unity, am I right?) But, documentation isn’t going anywhere any time soon; so, many therapy providers have …

  • Founder Letter: Why You Must Sell Yourself as a PT—Just Not the Way You Might Think Image

    articleMay 2, 2018 | 11 min. read

    Founder Letter: Why You Must Sell Yourself as a PT—Just Not the Way You Might Think

    I recently came across this PPS Impact Magazine article in which author Paul Gough, BSC (HONS), MCSP, SRP, HPC, makes the case for why physical therapists should never sell themselves—but instead “turn this notion on its head and make the ‘selling conversation’ about [patients] and the destination that they want to get to.” In other words, instead of selling your credentials, CEUs, years of experience, and awards, Gough recommends that you focus your “selling” energy on helping …

  • Founder Letter: Stability in the Midst of Chaos: Celebrating 10 Years Image

    articleJan 31, 2018 | 8 min. read

    Founder Letter: Stability in the Midst of Chaos: Celebrating 10 Years

    As a general rule, I do my best to steer clear of politics in these letters. Aside from pushing for pro-PT legislation, I keep my views on party lines to myself. After all, beyond the individuals elected, the goal of our democratic government has always been to work together to find solutions that serve the greater good. Now, we’ve had government shutdowns before—sadly enough. But the three-day shutdown that happened at the end of January was particularly …

  • Outcomes and OMT FAQ Image

    articleApr 26, 2016 | 11 min. read

    Outcomes and OMT FAQ

    In January, we hosted a webinar focused on the importance of outcomes tracking in physical therapy. In addition to explaining why it’s absolutely critical that therapists collect objective data on patient progress, we highlighted a few of the reports available in WebPT Outcomes . With the move to a value-based payment environment already in full swing, outcomes tracking is a hot topic in the physical therapy space, and that meant lots of thoughtful question from our webinar …

  • Practice of the Year: Do You Have What it Takes to Win? Image

    articleMay 27, 2016 | 2 min. read

    Practice of the Year: Do You Have What it Takes to Win?

    Ascend 2016 —the ultimate rehab therapy business summit—is just a few short months away. Similar to the 2015 event , this year’s conference will give attendees the opportunity to earn CEUs , glean insights from a lineup of esteemed speakers , and network with some of the top rehab industry leaders. In addition to these benefits, though, we’re happy to continue the tradition of recognizing one deserving rehab therapy business with the Practice of the Year award …

  • Founder Letter: Why Data is Only One Part of the Value Story Image

    articleMar 9, 2016 | 7 min. read

    Founder Letter: Why Data is Only One Part of the Value Story

    Over the past several months, I’ve talked a lot about how therapists can prove their value (namely, through tracking outcomes data ). But, even though data provides the value proof we need, it’s not the end of the story. It’s up to us to turn that data into something meaningful—something we can act on that will actually help us demonstrate the value of our care. And that means using data in conjunction with defensible documentation to inform …

  • Ascend 2016: Plan It to Win It Contest Image

    articleDec 2, 2015 | 1 min. read

    Ascend 2016: Plan It to Win It Contest

    Update: The contest has now closed. Thank you for participating. What goes into planning the premier rehab therapy business summit? Well, it takes faith, trust, and just a little bit of pixie dust. Okay, so maybe that’s how Peter Pan helps his peeps fly. But even if hosting a successful event doesn’t require pixie dust, happy thoughts—and a ton of hard work—do help us plan. So, we want to hear your happy thoughts to help make 2016’s …

  • Let’s Talk Turkey: How Schedule-Stuffing Affects Patient Experience Image

    articleSep 25, 2017 | 5 min. read

    Let’s Talk Turkey: How Schedule-Stuffing Affects Patient Experience

    I’ve got a confession to make: I’m one of those people who bust out the pumpkin spice and fall decor on September 1. This might be a product of my Midwestern roots (apple-picking and corn mazes, anyone?), or it could be the result of living in Arizona, where autumn is more of a state of mind than an actual shift in season. So, it’s no wonder that Thanksgiving is one of the holidays I look forward to …

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