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WebPT Wins at Customer Service

While it may be common knowledge that most EMR/EHR companies on the market right now fall short when it comes to customer satisfaction, WebPT isn’t one of them. See how we stack up to the competition (hint: we’re at the top of the pack). Download your WebPT’s Customer Service Wins one-sheet today.

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The State of Rehab Therapy

Health care is not a static industry. It’s always changing, evolving, and progressing. No healthcare provider is immune to the effects of that change, but some—including physical, occupational, and speech therapists—have felt a greater impact than others. In an effort to assess the scope of that impact—and thus, better anticipate the future needs of the rehab therapy community—WebPT conducted an industry survey of therapy professionals across a wide variety of settings, specialties, and geographic regions.

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Stay on top of the latest rehab therapy tips, trends, and best practices.

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The PT Patient’s Guide to Understanding Insurance

Patients are shouldering a greater portion of their healthcare costs than ever before. But when they don’t know the specifics of their coverage, they can end up with much bigger bills than they bargained for—and that often leads to unpaid balances and unfinished treatment plans. Bring them up to speed—and improve your practice’s collections and patient retention—with this guide.

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Collections Letter Templates

Turn on any mobster film, and you’ll quickly understand the importance of paying back any owed debts. Likewise, rehab therapy patients with overdue accounts need to eventually pay up; after all, your business depends on your success in collecting those funds. Plus, if these issues fester with enough patients—and for extended time periods—you run the risk of closing your doors for good.

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Modifier 59 Flowchart

To bill for modifier 59 or not to bill for this very tricky modifier—that is the (burning) question. If you find yourself asking this question time and again—while also thinking back to high school English class—you’re not alone. Few modifiers cause as much consternation for PTs or wreak as much havoc on their payments as modifier 59.

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