• The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy Image

    articleJan 9, 2018 | 5 min. read

    The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy

    I’ll admit it: I’ve spent many a late night on YouTube, venturing deep into all of the wonderful weirdness it has to offer. It’s become an integral piece of the current pop culture zeitgeist and has given content creators, business owners, and anyone with an opinion and a smartphone a platform on which to broadcast themselves. (And, thanks to YouTube, I still can’t hear the Jurassic Park theme without thinking of this .) So, it’s no surprise …

  • Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018 Image

    articleJan 3, 2018 | 10 min. read

    Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018

    It’s become an annual tradition of mine to look ahead to the new year and forecast the trends that are most likely to impact the rehab therapy industry. While I don’t have a crystal ball—what would be the fun in that?—I’ve gotten pretty good at predicting what’s on our horizon. (You can check out my 2017 post here and my 2016 one here .) There’s nothing on my list for this year that should come as a …

  • Ransomware and Malware: 7 Simple Ways to Protect Your Practice from Hacks Image

    articleNov 28, 2017 | 7 min. read

    Ransomware and Malware: 7 Simple Ways to Protect Your Practice from Hacks

    I hate to say it, but your patients’ protected information could be at risk—that is, if you’re not taking the proper precautions to keep it secure. Every day, hackers and cyber criminals use malicious software (a.k.a. “malware”) to target businesses and individuals around the world. Malware has many incarnations—including computer worms, annoying pop-ups, and Trojan horses—but the term generally refers to any software that’s installed without the user’s knowledge or consent. And last year, we saw a …

  • Top 5 Benefits of an Integrated EMR and Billing System Image

    articleSep 1, 2017 | 3 min. read

    Top 5 Benefits of an Integrated EMR and Billing System

    Traditionally, PT billing and documentation have been separate processes—each with its own set of frustrations. However, WebPT’s billing software, Therabill , provides therapists with a better, more streamlined workflow—and because this billing software is connected to a top-notch EMR, users are able to run their clinics more efficiently, and thus, focus more on patient care. Here at WebPT, we’re determined to simplify clinical and financial processes for PTs—and providing an integrated billing solution is an important piece …

  • 3 Reasons Interoperability is the Difference-Maker for Patient Experience Image

    articleAug 21, 2017 | 6 min. read

    3 Reasons Interoperability is the Difference-Maker for Patient Experience

    The discussion about interoperability has been a long-standing one. By now, we all understand the importance of ensuring that the data healthcare providers record is accessible to other healthcare professionals. As Maxwell Stroud—lead consultant of Galen Healthcare Solutions—wrote in this Healthcare Informatics article , “We want the data that we collect to be visible, actionable, and presented in context.” And to achieve that, “we analyze the needs of the hospital, the clinics, the lab, the billing office, …

  • From Rx to UX: How Cloud-Based EMR Platforms Improve Patient Satisfaction Image

    articleAug 11, 2017 | 6 min. read

    From Rx to UX: How Cloud-Based EMR Platforms Improve Patient Satisfaction

    Years ago—maybe even decades now—patient satisfaction in health care was simply icing on the cake. Today, it’s the icing, the cake, and the serving platter. In fact, keeping your patients satisfied is the only way to ensure you receive payment in this new pay-for-performance era—not to mention, it’s the absolute best way to improve word-of-mouth referrals and boost your practice’s presence online . In other words, patient satisfaction is pretty darn important, and if you’re using a …

  • The EMR Software Comparison Workbook for Outpatient Rehab Therapy Image

    downloadAug 10, 2017

    The EMR Software Comparison Workbook for Outpatient Rehab Therapy

    Selecting an EMR for your outpatient rehab therapy clinic can be challenging, especially because not everything on the market is going to meet your needs. That’s why we’ve created this workbook—to help you compare your top three prospective EMRs across every feature, tool, and product necessary to ensure defensible documentation, optimal billing, and successful practice management. If a potential software system doesn’t have one of these line items, you can—and should—do better. Download the EMR Software Comparison …

  • Apps, Chat, and Text: How Mobile Communication Impacts the Patient Experience Image

    articleAug 9, 2017 | 5 min. read

    Apps, Chat, and Text: How Mobile Communication Impacts the Patient Experience

    It’s no understatement that text has the power to revolutionize healthcare messaging—and health care in general. This mobile technology allows practitioners to provide their patients with not only a fast, convenient means of communication, but also better, more informed care. Plus, considering that 52% of smartphone owners use their phones to look up health-related information, mobile is the perfect platform to engage with patients. In fact, according to a 2015 physician survey , 90% of participants used …

  • The What, Why, and How of SEO for Rehab Therapists (Plus, 4 Easy Tips to Get You Started) Image

    articleJul 26, 2017 | 9 min. read

    The What, Why, and How of SEO for Rehab Therapists (Plus, 4 Easy Tips to Get You Started)

    Throughout my career in marketing, I’ve worked with many businesses, both small and large. I have found that the vast majority of the people in those companies have heard of SEO and know it is a way to drive more traffic to their websites. But, they are usually unable to explain what it is or how to implement it—and many wonder if it is truly necessary. “Google is getting smarter every day,” they think. “Do I even …

  • HEP: The Secret Weapon for Better Patient Retention and Satisfaction Image

    articleJul 20, 2017 | 5 min. read

    HEP: The Secret Weapon for Better Patient Retention and Satisfaction

    I’m not gonna lie: I’m a sucker for nostalgia. I love the pop and crackle of a vinyl record and the clack and ring of an old typewriter. For many people, these iconic pieces of past technology incite a wistful sort of comfort—and maybe that’s why these technological dinosaurs have avoided total extinction long after modern tech has rendered them obsolete. However, when it comes to health and wellness, using out-of-date technology is less of a nod …

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