• Creating a Culture Commitment: How to Document Your Practice’s Core Values  Image

    articleJan 14, 2014 | 5 min. read

    Creating a Culture Commitment: How to Document Your Practice’s Core Values

    Yesterday, I explained the importance of establishing and defining your practice’s core values —the foundation of your company culture. At the end of that post, I asked you to identify your practice’s core values and jot down rough definitions for each. Today, I’ll discuss how to document those values and their definitions in a well-written, easily distributable format. Why Before I leap into the how, though, I want emphasize why you should document your practice’s core values. …

  • Identifying Your Rehab Therapy Practice’s Core Values Image

    articleJan 13, 2014 | 6 min. read

    Identifying Your Rehab Therapy Practice’s Core Values

    As we pointed out in previous posts this month, every company has a culture—whether they know it or not. That culture might not be a great one or even a good one, but it definitely exists. If that’s the case, then why are so many people unsure about their companies’ cultures? I’m guessing that 1.) from the employees’ perspective it’s not a great place to work, so they assume there is no culture, or 2.) no one …

  • 5 Company Culture Must-Haves Image

    articleJan 9, 2014 | 6 min. read

    5 Company Culture Must-Haves

    Company culture is kind of like a fingerprint—every business has one, and no two are exactly alike. And while no company culture is inherently good or bad—as Erica Cohen points out in this blog post —there are certain cultural characteristics that are common to the world’s most productive and successful businesses. Here’s a list of five culture must-haves: 1. Collaboration. Nothing destroys a team faster than cutthroat competition among teammates. If you can cut the tension in …

  • Culture Advice from the Greats Image

    articleJan 8, 2014 | 5 min. read

    Culture Advice from the Greats

    Looking for some pointers to help make your company culture great? Well, look no further. We’ve assembled some fantastic culture advice from the greats. Here are four of the top tips: 1. Document Your Values Senior Writer Charlotte Bohnett will cover how to document your values in a later post, but here’s an anecdote that demonstrates why writing things down is important—especially as your practice grows: “TOMS founder Blake Mycoskie remembers a time when everyone would say …

  • articleJan 7, 2014 | 3 min. read

    January Founder Letter: It’s Time for a Cultural Resolution

    In 2011, the entire WebPT team sat in a conference room (we were a much smaller team back then) to reflect on the previous year—what we did well, what we wanted to improve upon, and what our goals were for the new year. One of those goals? Define and document who we were and wanted to be as a company. In other words, our company culture. So, the following year, in that same conference room, we poured …

  • Why Company Culture is So Important Image

    articleJan 2, 2014 | 4 min. read

    Why Company Culture is So Important

    Unless you’ve spent the last decade or so living under a rock, you’ve most definitely heard the phrase “company culture” being bandied about. And while it’s become the center of attention in many discussions about how to build a successful company, I have to wonder if everyone who talks about company culture actually understands what it means and how to create and maintain an authentic one. But we’ll get to that second point—the how—in a later post. …

  • articleDec 19, 2013 | 4 min. read

    Florida Physical Therapist Stands Up for the Profession—and Wins

    Last year, the Florida state legislature passed the 2012 Personal Injury Protection (PIP) Insurance reform , which included an exclusionary clause requiring physical therapy providers to gain licensure and accreditation as a healthcare clinic before they could receive reimbursement for providing PIP-related services. As a result, Florida-based physical therapist Amado Mendoza saw a significant reduction in the number of referrals his clinic, A&M Therapy , received. “Referrals are the lifeblood of outpatient PT clinics,” Mendoza said. “And …

  • articleDec 16, 2013 | 3 min. read

    WebPT Helps Prana PT be Better in Business

    Ann Wendel started Prana Physical Therapy, PLLC , in 2003, but in 2006, she decided to spend the next several years working for someone else. In 2011, though, the entrepreneurial bug bit once again, and Wendel reopened Prana PT. She started as a contractor with another small, PT-owned private practice and then slowly began cultivating her own clientele. Today, Wendel is proud to be 100% self-employed. “I sublet space in a personal training studio where I have …

  • articleNov 13, 2013 | 3 min. read

    PPS13 In My Shoes

    Whew! I just got back from PPS13 last night, and it may take me a month to recover. What a whirlwind! I’m sure that every attendee has a different perspective on the conference, and I can only share my own experience, but I think I can sum it up in one word: connecting. While there were some fantastic talks at PPS13, the highlight for me was seeing friends and finally meeting new people face-to-face. What an overwhelming …

  • 4 Strategies to Combat Shrinking Reimbursement in Physical Therapy Image

    articleOct 21, 2013 | 9 min. read

    4 Strategies to Combat Shrinking Reimbursement in Physical Therapy

    If there’s one thing we can all agree on, it may be this: profit margins in outpatient physical therapy are slim. And with average physical therapy reimbursement rates either staying stagnant or decreasing, this trend doesn’t look like it’s going to be reversed any time soon. The frustration I hear most often from clinic owners is that they lack control over third-party reimbursement rates. A lot of advocacy—spearheaded by the APTA, and especially the Private Practice Section—has …

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