Contrary to what today’s youth would have you believe, Twitter is more than just a platform for sarcastic quips and cute animal videos. (Trust me: I’m a youth.) In fact, it’s the perfect place to keep up with industry news, check in with your favorite PT leaders and advocates, and learn about the latest and greatest treatment approaches.
The front desk of a PT, OT, or SLP practice is pretty much its control tower. When front office operations break down—and clinics fail to promptly return patient phone calls, schedule appointments at optimal intervals, check patients in and out, verify patient insurance information, or collect payment—then the efficiency and effectiveness of the entire organization suffers.
At the end of every year, I like to reflect on what’s happened and a look ahead at what’s to come. I have to say, CMS’s end-of-the-year 8% cut announcement was a challenging piece of news, but even with the obstacles it presents for our profession, I am still incredibly hopeful about our future.
Whether you’re hiring the first member of your PT front office staff or the twenty-first, you want the best. After all, he or she will be responsible for making a great first impression to new patients, keeping your schedule filled, and starting the billing cycle on the right foot.
Oh Medicare, you sure don’t like to make things easy for physical therapists, do you? Thanks to everything from payment cuts to slow-moving legislation, PTs have started venturing beyond the traditional reimbursement models and adding cash-based services to their repertoire.
No matter where you are in your career—from bright-eyed new grad to experienced clinical leader—it’s natural to want to shine in your job. There are many ways to make a positive impact at work, from spreading good cheer to going above and beyond outside of your normal clinical duties.
So, you want to deliver value-driven care? There are plenty of formal programs in play that are designed to foster value-driven care throughout the healthcare system (MIPS, PCMHs, and ACOs, to name a few).
Recently, we’ve received a whole lot of questions about what physical therapist assistants (PTAs) and occupational therapy assistants (OTAs) can and cannot do in practice—likely because many practice owners are re-evaluating staff roles and clinic operations in preparation of the Medicare reimbursement reduction for assistant-provided services, which takes effect in 2022.
For physical therapists, dwindling reimbursements are a fact of life. If that wasn’t stressful enough, PTs are also facing a market that’s growing more competitive every day. So, what’s a PT practice to do? Simple: It’s time to hop aboard the health and wellness services train. But taking a running jump into the world of diverse revenue streams is often easier said than done. A lot can go awry if you don’t look before you leap—from spending too much money on equipment you rarely use to rendering services for which your staff can’t legally accept payment. Fortunately, WebPT is here to help.
If you ever look at negative company reviews on Glassdoor, you’ll see a recurring theme: “Management was awful, but my coworkers were great.” Coworkers can make or break your experience at a company, but even if you don’t immediately click with your team, there are plenty of ways to build camaraderie intentionally.
Speech-language pathologists, speech therapists, and audiologists help people better connect with their friends, family, and peers every single day. Verbal communication is one of the main building blocks of human relationships, and it’s something most of us take for granted. So, if an SLP has touched your life in some way this year, now’s the time to show him or her just how much you appreciate it.