• 9 Questions to Ask a Potential Billing Software Vendor Image

    articleMay 30, 2017 | 7 min. read

    9 Questions to Ask a Potential Billing Software Vendor

    The consumer landscape has changed drastically over the last two decades, and the healthcare space is no exception. Technology has driven much of that change. The rapid pace of innovation has created a technological smorgasbord, meaning consumers can sift through dozens of products until they find the perfect match. This proliferation of options has yielded a fresh set of challenges—including the overwhelming nature of so much choice. Salespeople might be counting on you to make a quick—and …

  • Denial Management FAQ Image

    articleMay 26, 2017 | 22 min. read

    Denial Management FAQ

    During our denial management webinar , we discussed the difference between rejections and denials, explained how to handle both, and provided a five-step plan for stopping them in their tracks. The webinar concluded with an exhaustive Q&A, and we’ve amassed the most common questions here. Insurance Issues Claim Quandaries Compliance Qualms Documentation Dilemmas Front-Office Frustrations Insurance Issues We’ve had issues with auto insurances denying 97112 (neuromuscular re-education) for non-neuro diagnoses, even in cases when the patient’s medical …

  • 7 PT Billing Software Deal Breakers Image

    articleMay 24, 2017 | 6 min. read

    7 PT Billing Software Deal Breakers

    I don’t know about you, but for me, it’s hard to put a price on a good cup of coffee. For some, it’s not merely a beverage to be sipped with eggs and toast—it’s an integral part of a morning ritual. For these folks, the difference between a stellar cup of joe and a subpar one can mean the difference between a productive day and one they struggle to push through. Much like a hot cup of …

  • PT Billing Tips from the Trenches Image

    articleMay 22, 2017 | 6 min. read

    PT Billing Tips from the Trenches

    It’s hard out here for a biller—between dodging denials, hunting past-due balances, and navigating the ever-changing compliance climate, keeping a rehab therapy practice’s billing processes in tip-top shape is no simple feat. The heat is definitely on when a good portion of your company’s cash flow falls squarely on your shoulders—but you don’t have to go it alone. In fact, we’ve rounded up several therapy billing gurus who were happy to lend their expertise and spill some …

  • In-Network, Out-of-Network, or Cash-Based: Which Model is Right for Your Practice? Image

    articleMay 19, 2017 | 8 min. read

    In-Network, Out-of-Network, or Cash-Based: Which Model is Right for Your Practice?

    Making the right decisions for your rehab therapy private practice can be challenging. Nagging questions may even keep you up all night—questions such as, “ Am I paying my employees enough ? Or, “Should I send unpaid balances to a collections agency ?” Or, with regard to in-network vs. out-of-network vs. cash-based, “Which payment model is right for my practice?” While we wish we could give you all the right answers—so you can get some rest—we can’t. …

  • 4 Major RCM Killers (and How to Fend Them Off) Image

    articleMay 17, 2017 | 6 min. read

    4 Major RCM Killers (and How to Fend Them Off)

    As the old adage goes, your best offense is a good defense—and no one knows that better than the folks responsible for revenue cycle management (RCM). When it comes to rehab therapy billing, getting dinged with claim denials might seem inevitable. But, taking steps to avoid the following four RCM killers will help you shield your practice from taking a critical hit. 1. Ineffective (or Non-Existent) Payment Policy Money talks , and when we’re talking money, there’s …

  • 5 Biggest Cash-Based Therapy Billing Mistakes Image

    articleMay 16, 2017 | 6 min. read

    5 Biggest Cash-Based Therapy Billing Mistakes

    Whether you’ve jumped on the cash-based bandwagon all the way, or you’ve just added a few cash-pay services to your in-network clinic’s care options, you may be tempted to forgo the billing best practices we’ve been discussing on the WebPT Blog recently. After all, isn’t billing for physical therapy without insurance a piece of cake compared to playing the third-party payer game—and struggling to receive reimbursement? Maybe, but that doesn’t mean you’re totally off the hook when …

  • 10 Red Flags to Look for in Your Payer Contracts Image

    articleMay 11, 2017 | 5 min. read

    10 Red Flags to Look for in Your Payer Contracts

    There are plenty of reasons why going in-network with an insurance company is a good idea—for example, it could mean more patients and/or money for your practice. That being said, going in-network does require you to sign a contract, and—as with all contracts—you best read the fine print, because there could be something hidden in those lines of convoluted copy that you wouldn’t want to agree to. Here are 10 red flags to look for when you’re …

  • Coding Faux Pas: 5 Common Rehab Therapy Billing Mistakes Image

    articleMay 9, 2017 | 7 min. read

    Coding Faux Pas: 5 Common Rehab Therapy Billing Mistakes

    As the old saying goes, “To err is human.” But when human error stands between you and timely reimbursements, it’s difficult to remain philosophical. From missing GP modifiers to miscalculated coding units, here are five common billing mistakes that keep rehab therapists from getting paid. 1. Omitted Modifiers Modifiers: Easily applied; even more easily overlooked. Therapy modifiers—including GP, GO, and GN—specify to the payer what kind of therapy service was provided (e.g., physical, occupational, or speech therapy). …

  • The Pros and Cons of Hiring a Collections Agency Image

    articleMay 8, 2017 | 7 min. read

    The Pros and Cons of Hiring a Collections Agency

    As reimbursements continue to decline, healthcare providers of all disciplines—including PTs, OTs, and SLPs—are feeling the pressure to step up their patient collection efforts . In a perfect world, patients would pay their bills in full and on time (as would payers), but that’s not always the case, which brings up the question: should your practice hire a medical debt collection agency to help you collect past due accounts? Or, would it be better to keep your …

Pages

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.