• How to Create a Patient Invoice Image

    articleAug 29, 2018 | 4 min. read

    How to Create a Patient Invoice

    Does this sound familiar? A patient comes to your clinic for treatment, you bill his or her insurance, the insurance pays the portion for which it is responsible, and you send an invoice to the patient for the remaining balance. Days, weeks, even months go by, and after persistently hounding the patient for his or her payment , you finally receive it. As it turns out, though, the patient wasn’t intentionally dodging the bill—it just wasn’t super …

  • Hazard Ahead: 8 Workers' Comp Billing Tips for PTs Image

    articleAug 23, 2018 | 6 min. read

    Hazard Ahead: 8 Workers' Comp Billing Tips for PTs

    When talking workers’ compensation (WC) billing and collections, it’s best to keep your high beams on. After all, compared to their commercial payer counterparts, these entities don’t always follow the same rules of the road. So, to help you stay in your lane when it comes to creating and submitting workers’ comp claims, here are a few important considerations: 1. Always verify the patient’s eligibility before providing any treatment. First things first: When a patient attends therapy …

  • Code This, Not That: How to Maximize Your PT Billing by Using the Right CPT Codes Image

    articleAug 21, 2018 | 4 min. read

    Code This, Not That: How to Maximize Your PT Billing by Using the Right CPT Codes

    Physical therapy billing is equal parts art and science. On one hand, we want our codes to accurately represent the services we have provided, but on the other, we want to generate maximum reimbursement—while avoiding the risk of fraudulent billing . While compliance experts might be able to code like ninjas without breaking a sweat, the rest of us often struggle to walk the billing and coding line. Using CPT codes to their fullest is a great …

  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • The Dirty Truth About Insurance Plans and PT Image

    articleAug 14, 2018 | 7 min. read

    The Dirty Truth About Insurance Plans and PT

    “I love insurance payers!” If you were to compile a list of phrases that physical therapists are least likely to say, I’m betting that one would be somewhere near the top. And this sentiment certainly isn’t unwarranted. After all, payers—both commercial and federal—are notoriously difficult to work with . On top of that, they often make it especially difficult for beneficiaries to access rehab therapy services. In fact, when we conducted our recent State of Rehab Therapy …

  • 4 Tips for Determining How Much to Charge for Your PT Services Image

    articleAug 10, 2018 | 5 min. read

    4 Tips for Determining How Much to Charge for Your PT Services

    During school, physical therapists receive extensive training in clinical reasoning, patient safety, body mechanics, caregiver education, and other essential skills. But one thing we don’t learn much about is business . Most of us receive very little training on practice management, and we certainly don’t learn anything about how to set our prices. Pricing is a complex issue in PT. It’s difficult to know exactly how much we should charge for our services. Price too low, and …

  • 3 Smart Ways to Use Data Reports in Your PT Practice  Image

    articleAug 8, 2018 | 8 min. read

    3 Smart Ways to Use Data Reports in Your PT Practice

    Recently, we published a blog post detailing all of the reports now available in WebPT to help Members access even greater business intelligence—which in turn helps them make important operational decisions. Today, we thought we’d cover three super-relevant business questions you can answer based on information garnered from these reports (adapted from a wonderful resource created by WebPT Product Marketing Manager Bradley LaFave and Education Team Lead Moriah Ujano). So, without further ado, here we go: 1. …

  • CPTeach: Can PTs Bill for Patient Education? Image

    articleJul 31, 2018 | 5 min. read

    CPTeach: Can PTs Bill for Patient Education?

    Patient education is the cornerstone of physical therapy care. Whether they’re demonstrating exercises or providing information patients can use to improve their own health, PTs are just as much educators as they are caregivers. However, billing for education time isn’t exactly a clear-cut process. After all, there’s no specific code for patient education. Fortunately, if you document and report codes the right way, you can ensure payment for the time you spend coaching and educating your patients. …

  • Billing for Habilitation vs. Rehabilitation Services: What PTs, OTs, and SLPs Need to Know Image

    articleJul 26, 2018 | 4 min. read

    Billing for Habilitation vs. Rehabilitation Services: What PTs, OTs, and SLPs Need to Know

    According to this AOTA briefing , in 2017, federal law mandated that many individual and small group market health plans provide beneficiaries with separate visit limits for habilitative and rehabilitative services in an effort to provide equal coverage. As a result, some insurance companies now require providers to affix modifiers to their claims, thus indicating the type of services being provided. With that in mind, we thought it’d be a good idea to provide some clarity around …

  • 6 Biggest Factors Impacting Your PT Clinic’s Cash Flow Image

    articleJul 23, 2018 | 8 min. read

    6 Biggest Factors Impacting Your PT Clinic’s Cash Flow

    Most of us went into physical therapy so we could make a difference in our patients’ lives. PT can be extremely fulfilling and rewarding—and for many of us, owning a practice has been a lifelong dream. Once that dream becomes a reality, however, it can be a sobering experience. Bills need to be paid and bottom lines need to be met. It’s not always easy to bring in enough money to cover cancellations and billing snafus, not …

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