• Let’s Celebrate Global PT Day of Service 2019! Image

    articleSep 16, 2019 | 5 min. read

    Let’s Celebrate Global PT Day of Service 2019!

    The fifth annual PT Day of Service ™ is taking the entire world by storm on October 12. We invite you to join thousands of physical therapists, physical therapist assistants, students, and others as we serve our local and global communities. Nearly 15,000 participants in 60 countries have joined the PTDOS cause since its inception in 2015. What began as a simple question of “ What if… ” has grown into a worldwide movement—and we’re excited to …

  • How to Have a Better Patient Care Experience in Your Practice Image

    articleSep 12, 2019 | 6 min. read

    How to Have a Better Patient Care Experience in Your Practice

    This post comes from Ascend 2019 speaker Brian Gallagher, PT, the owner and CEO of MEG Business Management . Want to see Brian speak about building a winning front desk management system in your practice? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Ready to provide a better patient care experience ?  Well, look no further than your front desk team . Recently, I suffered a prolapsed …

  • The Dish on Patient Discounts: Can You Charge Different Rates for the Same Service? Image

    articleSep 11, 2019 | 7 min. read

    The Dish on Patient Discounts: Can You Charge Different Rates for the Same Service?

    Let’s start with the bad news. (Spoiler alert!) Patient discounts aren’t anywhere near as straightforward as we’d all like them to be. Getting a hard-and-fast rule from every commercial payer and state government—or even from CMS —can be harder than keeping up with the gossip in a highschool cafeteria. So, naturally, the discounting situation is less “he said, she said” and more “they said, they said, they said, and they said.” It’s hard to know what you …

  • Even Small Practices Face Cybersecurity Threats and Government Scrutiny Image

    articleSep 10, 2019 | 4 min. read

    Even Small Practices Face Cybersecurity Threats and Government Scrutiny

    As exhibited in the news items below, small practices are not immune to HIPAA scrutiny by the federal government’s Department of Health and Human Services (DHHS)—as investigated by their enforcement agency, the Office of Civil Rights (OCR). Potential violations may be reported to these agencies through complaints by individual patients or through OCR-initiated audits.  April 2, 2019: “Michigan Practice Forced to Close Following Ransomware Attack” According to this article , when ransomware encrypted the computer system at …

  • CMS Audits: Who, What, and Why Image

    articleSep 6, 2019 | 10 min. read

    CMS Audits: Who, What, and Why

    This post comes from Ascend 2019 speaker Mary R. Daulong, PT, CHC, CHP, President and CEO of Business & Clinical Management Services, Inc. Want to see Mary speak about audits during a live interactive session? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Does it seem like there have been more audits of therapy documentation and billing recently? It is not a figment of your imagination ; …

  • 4 Tactics to Reduce Business Associate HIPAA Risk  Image

    articleSep 5, 2019 | 6 min. read

    4 Tactics to Reduce Business Associate HIPAA Risk

    Here’s a scenario I hope you never have to face: your small physical therapy practice hires a third-party billing company to manage your billing operations. Then, that billing company experiences a massive data breach affecting more than 1,000 of your patients. Because the billing company didn’t have an information security or compliance program in place, it was not aware of the breach for more than six months. Unfortunately, the billing company also did not have insurance, so …

  • 6 TEDTalks to Inspire Rehab Therapists Image

    articleSep 4, 2019 | 4 min. read

    6 TEDTalks to Inspire Rehab Therapists

    Right now, our office is buzzing with excitement: in less than a month, we’ll gather in Minneapolis for our sixth annual Ascend business summit . And if Ascends of years past were any indication, we’re in for some seriously inspiring sessions and motivating discussions. This inspired me—avid watcher of TEDTalks—to put together a list of TED videos that should raise the spirits of any physical therapist, occupational therapist, and speech-language pathologist. Here are some faves: 1. How …

  • 3 Changes You Can’t Afford to Ignore in the New Rehab Therapy M&A Market Image

    articleSep 3, 2019 | 5 min. read

    3 Changes You Can’t Afford to Ignore in the New Rehab Therapy M&A Market

    This post comes from Ascend 2019 speaker Paul Martin, the president of Martin Healthcare Advisors. Want to see Paul speak about rehab therapy business and leadership strategy during a live interactive session? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Everyone knows that the physical therapy mergers and acquisitions (M&A) market is hot right now, and everyone has questions. Who are the real buyers? Where are their …

  • FAQ: Physical Therapy Billing Live Q&A Image

    articleAug 30, 2019 | 51 min. read

    FAQ: Physical Therapy Billing Live Q&A

    Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar . And, boy, did we get a lot of great ones. So many, in fact, that we couldn’t possibly get to them all live, so we created this massive post-webinar post (our biggest yet) with the most commonly …

  • Physical Therapy Specialties Every PT Should Know About Image

    articleAug 30, 2019 | 12 min. read

    Physical Therapy Specialties Every PT Should Know About

    One of the best parts about being a physical therapist is that we have endless opportunities to niche down . From working with developmentally challenged infants to focusing on seniors with Parkinson’s disease, we can take our passion for helping others and apply it in countless ways. But, while there are tons of certifications out there, there are only a handful of sanctioned, board-certified clinical specializations for physical therapists.  We did some digging to explore what these …

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