• Whoa, Domino: The Downstream Impact of a Weak HEP Software Image

    articleJan 18, 2018 | 5 min. read

    Whoa, Domino: The Downstream Impact of a Weak HEP Software

    They say a carpenter is only as good as his or her tools. So if you plan on making a masterpiece, then you want to use the best tools available. Otherwise, you’ll probably have to make a few concessions—and there’s a good chance you’ll end up with suboptimal results. And as a rehab therapist, it’s especially important that you use the best tools available, because the results of your labor have a direct impact on the wellbeing …

  • Our Comfort Zone is Killing Us: Top Takeaways from the 2018 Graham Sessions Image

    articleJan 17, 2018 | 15 min. read

    Our Comfort Zone is Killing Us: Top Takeaways from the 2018 Graham Sessions

    Most of the time, when I attend a conference—whether that be a physical therapy, healthcare technology, business, or leadership conference—I do so because I want to connect with, and learn from, others in my field. I want to take in and absorb their knowledge to supplement and expand the depth of my own expertise. And most of the conferences I attend—including the Graham Sessions —allow me to do just that. But, this year’s Graham Sessions were different. …

  • 6 Secrets to Driving Patient Satisfaction in PT Image

    articleJan 12, 2018 | 7 min. read

    6 Secrets to Driving Patient Satisfaction in PT

    I’ve got a secret—can you keep it? Here’s the deal: meeting therapy goals isn’t the only thing that drives patient satisfaction. If you follow our blog regularly, then you’ve probably noticed a lot of discussion about patient satisfaction, and that’s not by accident. After all, satisfied patients are integral to the success of every physical therapy practice. That’s because these patients are often your most passionate promoters, and their endorsement is worth more than any paid advertisement. …

  • Drop the Doc: Using Direct Access to Build a More Profitable PT Practice Image

    articleJan 10, 2018 | 6 min. read

    Drop the Doc: Using Direct Access to Build a More Profitable PT Practice

    For most physical therapy clinics, physician referrals have provided a steady trickle of new patients over the years—enough to keep the doors open, at least. But, when you expand your patient acquisition efforts beyond marketing to local physicians—specifically, by turning your focus to the patients themselves—you could exponentially increase the number of new patients walking through your door. Remember, today’s patients are researching their care options before they even talk to their doctors—which means there's a huge …

  • The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy Image

    articleJan 9, 2018 | 5 min. read

    The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy

    I’ll admit it: I’ve spent many a late night on YouTube, venturing deep into all of the wonderful weirdness it has to offer. It’s become an integral piece of the current pop culture zeitgeist and has given content creators, business owners, and anyone with an opinion and a smartphone a platform on which to broadcast themselves. (And, thanks to YouTube, I still can’t hear the Jurassic Park theme without thinking of this .) So, it’s no surprise …

  • 4 Things Every PT Should Do After Taking a Con-Ed Course Image

    articleJan 5, 2018 | 5 min. read

    4 Things Every PT Should Do After Taking a Con-Ed Course

    Author and motivational speaker Jim Rohn once said, “Don’t let your learning lead to knowledge. Let your learning lead to action.” And this sentiment applies doubly when it comes to continuing education for PTs and PTAs. If you’re a physical therapy provider, then you’re undoubtedly aware that your state requires you to complete a set number of continuing education units (CEUs) within a specific timeframe. (If you’re a little hazy on the CEU requirements for your state, …

  • Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018 Image

    articleJan 3, 2018 | 10 min. read

    Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018

    It’s become an annual tradition of mine to look ahead to the new year and forecast the trends that are most likely to impact the rehab therapy industry. While I don’t have a crystal ball—what would be the fun in that?—I’ve gotten pretty good at predicting what’s on our horizon. (You can check out my 2017 post here and my 2016 one here .) There’s nothing on my list for this year that should come as a …

  • 6 Crucial Conversations to Have with Your Patients Image

    articleJan 2, 2018 | 7 min. read

    6 Crucial Conversations to Have with Your Patients

    Good communication is one of the cornerstones of a great relationship—whether that be a relationship with a significant other, friend, or patient. We’ll keep our non-patient relationship advice to ourselves, but when it comes to patients, it’s absolutely imperative that physical therapists have the right conversations—at the right times—to keep patients informed, engaged, and happy. To that end, here are six crucial conversations you should be having with every patient throughout the course of care: 1. The …

  • Physical Therapist CEU Requirements by State Image

    articleDec 29, 2017 | 7 min. read

    Physical Therapist CEU Requirements by State

    Recently, WebPT president and co-founder Heidi Jannenga, PT, DPT, ATC/L, published an article discussing the discrepancies between continuing education unit (CEU) requirements from state to state—as well as the importance of standardizing physical therapist CEU requirements (and developing better CEU delivery platforms ) to move the entire industry forward. Well, we decided to dig deeper into the differences in physical therapy CEU requirements by state. And it turns out that some states require a whopping 40 hours …

  • MCIDs: What Are They, and Why Do They Matter? Image

    articleDec 28, 2017 | 3 min. read

    MCIDs: What Are They, and Why Do They Matter?

    Things aren’t always as they appear, and that’s certainly true when it comes to measuring the success of rehab therapy treatment. As any therapist knows, if you make decisions based on observational data alone, determining whether or not your treatment is making a difference can prove difficult. That’s why outcomes exist: they give therapists an objective, concrete way to measure patient improvement. But, a positive outcome score isn’t necessarily enough to tell you that your physical therapy …

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