• Q&A With the 2019 Ascend Innovator of the Year Image

    articleNov 14, 2019 | 6 min. read

    Q&A With the 2019 Ascend Innovator of the Year

    This year’s Ascend business summit heralded a lot of exciting discussions around innovation and the future of rehab therapy. And because of this, we at WebPT feel it’s important to recognize outstanding clinics that embody the spirit of evolving the profession—no matter what obstacles stand before them. For that reason, we were especially excited to name our first-ever Innovator of the Year award recipient, Summit Physical Therapy, Inc. in Homer, Alaska. I had the pleasure of speaking …

  • Q&A With the 2019 Ascend Practice of the Year Winner Image

    articleNov 14, 2019 | 8 min. read

    Q&A With the 2019 Ascend Practice of the Year Winner

    Each year, WebPT hosts the annual Ascend business summit , and to put a cap on the two-day event, we honor one practice with our Practice of the Year award. The 2019 recipient earned this honor by proving that delivering personalized, innovative care and being a multi-practice organization are not mutually exclusive. With 51 clinic sites (and counting), MedStar Rehabilitation Network , our 2019 Practice of the Year recipient, provides services across Maryland, Washington, DC, and northern …

  • The PT Practice's Guide to Turning Bad Metrics Into Better Results Image

    articleNov 13, 2019 | 7 min. read

    The PT Practice's Guide to Turning Bad Metrics Into Better Results

    Collecting and tracking your clinic’s metrics is one of the most important things you can do to nurture the long-term success of your business. But, it’s one thing to collect and track all your metrics; knowing what to do with them is a whole other ball game—and you absolutely cannot afford to let them sit in a corner and gather dust. In his Ascend 2019 presentation, Brandon Seigel, the President of Wellness Works Management Partners , urged …

  • 5 Strategies for Training Your Clinic Staff on Compliance Image

    articleNov 11, 2019 | 7 min. read

    5 Strategies for Training Your Clinic Staff on Compliance

    Human error is one of the biggest compliance and security threats to any organization—especially organizations in health care. That’s why setting expectations for your staff—and providing continual healthcare compliance training and education opportunities—is so important. And that goes for everyone on your team: front-office staff, clinical staff, billers, administrators, and executives should all receive regular Medicare and HIPAA compliance training and updates. After all, the reputation (and financial solvency) of your practice depends on your entire team’s …

  • The 2020 Final Rule: Health Care’s Just Desserts Image

    articleNov 7, 2019 | 9 min. read

    The 2020 Final Rule: Health Care’s Just Desserts

    Okay, so the title of this article might be a little misleading; the final rule isn’t health care’s just desserts. It’s actually really great that CMS is always trying to improve one of our country’s most important safety nets—even though its methods of doing so are divisive , to say the least. That said, CMS doesn’t exactly make it easy to follow the rules (and I also really wanted to come up with some dessert puns), so …

  • Founder Letter: Is the 8% Payment Cut the Wake-Up Call Rehab Therapists Need? Image

    articleNov 6, 2019 | 13 min. read

    Founder Letter: Is the 8% Payment Cut the Wake-Up Call Rehab Therapists Need?

    Last week, CMS issued its annual final rule, which finalized the proposed 8% cut to outpatient Medicare payments for physical therapy and occupational therapy services. It’s officially official: not only will clinics have to contend with the therapy assistant reimbursement reductions in 2022, but they’ll also have to absorb an 8% across-the-board hit to their Medicare revenue starting in January 2021. It’s a pretty heavy blow to the industry, and I feel like I can see everyone …

  • Medicare Part B Documentation Requirements for Physical and Occupational Therapy Image

    articleNov 5, 2019 | 10 min. read

    Medicare Part B Documentation Requirements for Physical and Occupational Therapy

    How familiar are you with the Medicare guidelines for physical therapy documentation? What about for occupational therapy documentation? If you’re a PT or OT—and you’re anything less than 100% confident in your knowledge of the Medicare documentation rules that apply to your specialty—then you’ve come to the right place. Failing to adhere to these standards could mean problems—both in the form of denied reimbursements and potential audits . So, read on and make sure you’re totally up …

  • The Secret Connection Between People and Profitability Image

    articleNov 1, 2019 | 7 min. read

    The Secret Connection Between People and Profitability

    If you own a business—or would like to own one at some point—then you’re probably on a constant hunt for the secret to entrepreneurial success and the formula for profitability . Business leaders want to know how to maximize profit and streamline workflows without overburdening staff and tanking morale. Some clinics have found their individual sweet spots, and that’s awesome—but the truth is that profitability isn’t all about hitting KPI goals and benchmarking a mountain of metrics …

  • How to Deal with Medicare as a Secondary Insurance Image

    articleOct 31, 2019 | 6 min. read

    How to Deal with Medicare as a Secondary Insurance

    Some things are just better together, like peanut butter and jelly or milk and cookies. And for Medicare patients with other health insurance providers, few things are better than when Medicare and their private payers work together cooperatively. However, Medicare has a lot of unique rules , which means providers should tread carefully when their patients have Medicare and a second insurance. To that end, here’s a rundown of all the things PTs, OTs, and SLPs need …

  • HIPAA Q&A: Fulfilling Patient Records Requests and Authorizations for Releasing PHI  Image

    articleOct 30, 2019 | 10 min. read

    HIPAA Q&A: Fulfilling Patient Records Requests and Authorizations for Releasing PHI

    Under the HIPAA Privacy Rule , patients have several rights regarding their medical records, including a right to access, a right to amend, and, in some circumstances, a right to restrict disclosures of their protected health information (PHI). Understanding and complying with those rights is an important component of quality patient care. Furthermore, The DHHS Office for Civil Rights (OCR) is spotlighting the importance of these rights with its Right of Access Initiative. In September, OCR stood …

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