Posts by Melissa Hughes

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The Secret Connection Between People and Profitability

If you own a business—or would like to own one at some point—then you’re probably on a constant hunt for the secret to entrepreneurial success and the formula for profitability. Business leaders want to know how to maximize profit and streamline workflows without overburdening staff and tanking morale.

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5 Ways Poor Communication is Destroying Your PT Clinic

Let’s say you want to order a custom cake from a small bakery, and you plan to swing by to place your order after work. Unfortunately, your work day turns into a total stress-fest, and you barely have time to run into the bakery before it closes.

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Common Questions from Our Medicare Compliance Webinar

During this month’s webinar, compliance experts Heidi Jannenga, PT, DPT, ATC, WebPT Co-Founder and Chief Clinical Officer, and Veda Collmer, JD, OTR, WebPT’s Chief Compliance Officer, discussed strategies for contending with compliance chaos and Medicare mayhem.

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Here’s Celebratin’ You, PTs!

October is, without question, my favorite month of the year. The leaves change colors, the mornings have a little bite to them, and all my favorite pumpkin, cinnamon, and apple-flavored treats make a killer comeback. And I’m not the only fall fanatic ’round WebPT HQ—because October rings in one of our favorite annual events: National Physical Therapy Month!

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Timely Filing: A Cheat Sheet for PTs

When it comes to punctuality, here’s my motto: “If you’re early, you’re on time. If you’re on time, you’re late.” Maybe I think that way because I have a Type A personality (holy organization, Batman). Or, maybe it’s because this rule truly applies in many situations—even in physical therapy billing.

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The Home Health PT’s Guide to Billing for Outpatient Services

Did you know that the singular form of the word “confetti” is “ confetto ”? Or that sharks have literally attacked the Internet ? Or that we can thank Shakespeare for inventing the word “manager?” (Yeah, that one surprised me, too!) There’s a lot of collective human knowledge that each of us as individuals will never get a chance to learn about—and I mean a lot.

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FAQ: Physical Therapy Billing Live Q&A

Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar.

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