During this month’s webinar, compliance experts Heidi Jannenga, PT, DPT, ATC, WebPT Co-Founder and Chief Clinical Officer, and Veda Collmer, JD, OTR, WebPT’s Chief Compliance Officer, discussed strategies for contending with compliance chaos and Medicare mayhem.
A while back, WebPT co-founder and chief clinical officer Heidi Jannenga, PT, DPT, ATC, published an article discussing the discrepancies between continuing education unit (CEU) requirements from state to state—as well as the importance of standardizing physical therapist CEU requirements (and developing better CEU delivery platforms) to move the entire industry forward.
Last July, we covered updated guidance on X modifier use from the Centers for Medicare and Medicare Services (CMS). As WebPT’s Erica McDermott explains, “beginning July 1, 2019, CMS will unbundle NCCI edit pairs when providers attach the appropriate modifier (59, XE, XS, XP, or XU) to either the first-column or second-column code (assuming, of course, that the situation warrants the use of one of these modifiers).”
Right now, our office is buzzing with excitement: in less than a month, we’ll gather in Minneapolis for our sixth annual Ascend business summit. And if Ascends of years past were any indication, we’re in for some seriously inspiring sessions and motivating discussions. This inspired me—avid watcher of TEDTalks—to put together a list of TED videos that should raise the spirits of any physical therapist, occupational therapist, and speech-language pathologist.
Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar.
Are you happy with your billing system? Would you recommend it to a friend? Those might be tough questions to answer truthfully, especially if you’re the one who chose your practice's billing software or service.
When we talk about the billing side of rehab therapy, we’re usually referring to getting money—not giving it back. However, failure to refund patients when necessary can result in some dire financial consequences—including heavy fines and other penalties.
There’s a lot of confusion about the difference between credentialing and contracting—as well as what PTs, OTs, and SLPs must do to complete each process. In fact, questions about the insurance credentialing process are some of the most common inquiries we get from new clinics. So, I decided to do a little digging.
Software? RCM Service? A little bit of both? Which one's right for your practice?