Posts by Kylie McKee

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How to Hire (and Keep) the Best Front Office Staff in 7 Steps

Whether you’re hiring the first member of your PT front office staff or the twenty-first, you want the best. After all, he or she will be responsible for making a great first impression to new patients, keeping your schedule filled, and starting the billing cycle on the right foot.

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4 Facts Every PT Should Know About Telehealth Compliance

Telehealth is no passing fad. In fact, more and more PTs are getting wise to the benefits of implementing telehealth technology in their practices—including better access to homebound and rural patients, increased revenue opportunities, and decreased provider costs.

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3 Indisputable Reasons Why All Patients Need Unrestricted Direct Access to PT

Waiting for all 50 states to have total, unrestricted direct access to physical therapy services reminds me of the one and only time I cooked a Thanksgiving turkey: it was a massive bird, and I was a novice enough chef to not realize how long it would need to bake. And because I’m impatient, I’d take a peek in the oven every 15 minutes or so to see how it was progressing.

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OTA and PTA Supervision: 6 Real-Life Scenarios

With the upcoming payment changes for PTAs and OTAs, we’ve received a lot of questions regarding supervision requirements for therapy assistants in the outpatient setting. So, we thought our readers would benefit from some examples of common, real-world scenarios the type of supervision each one requires.

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Over the Line: 4 Times When It’s Okay to Treat a Medicare Patient Beyond the Therapy Threshold

The #spookyszn has come and gone, but for many physical therapists, the threat of a Medicare audit is far more frightening than any ghoul or goblin—no matter what time of year it is. As such, some PTs may try to subvert the ever-watchful eye of CMS by remaining cautious as their patients creep closer to the Medicare physical therapy threshold (formerly known as the “Medicare physical therapy cap”).

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Ascend: Innovator of the year; 2019
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Q&A With the 2019 Ascend Innovator of the Year

This year’s Ascend business summit heralded a lot of exciting discussions around innovation and the future of rehab therapy. And because of this, we at WebPT feel it’s important to recognize outstanding clinics that embody the spirit of evolving the profession—no matter what obstacles stand before them.

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Q&A With the 2019 Ascend Practice of the Year Winner

Each year, WebPT hosts the annual Ascend business summit, and to put a cap on the two-day event, we honor one practice with our Practice of the Year award. The 2019 recipient earned this honor by proving that delivering personalized, innovative care and being a multi-practice organization are not mutually exclusive. With 51 clinic sites (and counting), MedStar Rehabilitation Network, our 2019 Practice of the Year recipient, provides services across Maryland, Washington, DC, and northern Virginia.

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How to Deal with Medicare as a Secondary Insurance

Some things are just better together, like peanut butter and jelly or milk and cookies. And for Medicare patients with other health insurance providers, few things are better than when Medicare and their private payers work together cooperatively.

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What to Expect When You’re Expecting a New PT

Congratulations on your practice’s new addition! Bringing on a new PT can be a lot of work, but it’s also highly rewarding. There’s a lot to consider when you make such a big decision, and if you don’t cross all your t’s and dot all your i’s, the road ahead is certain to be bumpy.

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5 Questions to Ask Every Medicare Patient Before Providing PT Services

Physical therapy billing is complicated enough. When you throw Medicare into the mix, it becomes an even bigger headache. But when you consider the fact that, as of 2015, more than 55 million Americans receive Medicare coverage, every physical therapist is bound to contend with Medicare rules at some point.

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