• Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue Image

    webinarFeb 12, 2018

    Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue

    In one corner, we have a highly skilled rehab therapy provider known for delivering amazing clinical outcomes through noninvasive, movement-based treatment. And in the other corner, we have a discouraged, disengaged patient whose quality of life has taken a major hit due to musculoskeletal pain and dysfunction. If you’re a rehab therapy provider, you’ve probably seen this battle play out more times than you can count—and we’re betting that more often than not, your therapy care right …

  • Combatting Payment Fatigue: How to Increase Revenue Without Haggling with Payers Image

    articleMay 31, 2016 | 9 min. read

    Combatting Payment Fatigue: How to Increase Revenue Without Haggling with Payers

    For PT practice owners, finding ways to increase topline revenue can be challenging. While there are a number of strategies for growing your practice, your success ultimately hinges on accomplishing at least one of the following: Getting paid more for the services you provide. Getting more patients in the door. Keeping patients from dropping out early. For many practices—especially newer and smaller clinics—it’s easy to get stuck on the first one and forget about the second two. …

  • The Importance of Patient Retention Image

    articleNov 24, 2014 | 11 min. read

    The Importance of Patient Retention

    I’ve worked with a lot of therapy clinic owners over the years, and I ask each one of them the same question: what are the top three metrics you track when assessing the health of your business? The answers are usually the same: total visits, the percentage of missed visits (e.g., cancels and no-shows), and average reimbursement rates. While these are all crucial metrics for business success —and even the slightest change to any one of these …

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