• NPS® in Health Care: Leveraging Loyal Patients to Drive New Business and Improve Revenue Image

    articleApr 6, 2018 | 8 min. read

    NPS® in Health Care: Leveraging Loyal Patients to Drive New Business and Improve Revenue

    Most rehab therapy business owners, executives, and administrators understand the value of happy, loyal patients—especially given that a patient’s attitude toward, and relationship with, his or her provider can majorly impact the outcome of that patient’s treatment. But, did you know that you can use Net Promoter Score® (NPS®) tracking to systematically identify your already-pleased patients and leverage them to drive new business and improve your revenue? This powerful metric can also help you learn about, prioritize, …

  • Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue Image

    webinarFeb 12, 2018

    Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue

    In one corner, we have a highly skilled rehab therapy provider known for delivering amazing clinical outcomes through noninvasive, movement-based treatment. And in the other corner, we have a discouraged, disengaged patient whose quality of life has taken a major hit due to musculoskeletal pain and dysfunction.

      If you’re a rehab therapy provider, you’ve probably seen this battle play out more times than you can count—and we’re betting that more often than not, your therapy …

  • Top Physical Therapy Marketing Resources to Grow Your Clinic Image

    articleApr 23, 2015 | 5 min. read

    Top Physical Therapy Marketing Resources to Grow Your Clinic

    There are a lot of PTs talking about marketing on LinkedIn and Twitter (in fact, you should check out #bizPT , if you haven't already), but it can still be difficult to really grasp a new marketing strategy and apply it directly to your clinic. To help you narrow things down, we’ve compiled the top physical therapy marketing resources from leaders in our industry. Every blog, guide, podcast, and webinar on this list provides actionable strategies that …

  • 7 Thought-Provoking Facts About Physical Therapy You Can't Ignore Image

    articleFeb 19, 2015 | 5 min. read

    7 Thought-Provoking Facts About Physical Therapy You Can't Ignore

    According to Sir Francis Bacon , knowledge itself is power—and we couldn’t agree more. However, there’s a lot happening in the healthcare industry right now, and staying knowledgeable about everything can certainly feel like a daunting task. That’s why we’ve curated seven of the most thought-provoking facts about physical therapy and put them together in one quick-read post. Without further ado, here are some bite-sized bits of knowledge. Just remember, with great knowledge, comes great responsibility . …

  • 15 Physical Therapy Blogs You Should Be Reading Image

    articleNov 17, 2014 | 5 min. read

    15 Physical Therapy Blogs You Should Be Reading

    Over the last decade, physical therapy bloggers have come—and physical therapy bloggers have gone. That’s why I’m updating my post on the top physical therapy blogs you should be reading. If you’re looking to learn from the people who are pushing this great industry forward, then look no further. This list is chock-full of great PT educational resources, so you’ll be sure to find uber-relevant information. (Don’t see what you want to read in this list? Perhaps …

  • 4 Strategies to Combat Shrinking Reimbursement in Physical Therapy Image

    articleOct 21, 2013 | 9 min. read

    4 Strategies to Combat Shrinking Reimbursement in Physical Therapy

    If there’s one thing we can all agree on, it may be this: profit margins in outpatient physical therapy are slim. And with average physical therapy reimbursement rates either staying stagnant or decreasing, this trend doesn’t look like it’s going to be reversed any time soon. The frustration I hear most often from clinic owners is that they lack control over third-party reimbursement rates. A lot of advocacy—spearheaded by the APTA, and especially the Private Practice Section—has …

  • Improving Home Exercise Program Adherence in Physical Therapy Image

    articleJun 20, 2013 | 4 min. read

    Improving Home Exercise Program Adherence in Physical Therapy

    Research shows that only 35% of physical therapy patients fully adhere to their plans of care. I’ll let that sink in for a moment, because that number is staggeringly low. It turns out that most patients simply aren’t doing their prescribed physical therapy home exercise programs —and the most common reasons cited are lack of motivation, questions regarding self-efficacy, and perceived barriers to exercise. While it’s true that our patients are ultimately responsible for being actively engaged …

Get exclusive content delivered right to your inbox.