• 4 Subtle Ways You're Killing the Patient Experience Image

    articleJun 22, 2018 | 6 min. read

    4 Subtle Ways You're Killing the Patient Experience

    A positive patient experience is essential for instilling confidence and security in your patients—and for sustaining a healthy practice. When patients feel rushed, dismissed, or expendable, they’ll often drop out prematurely —and possibly seek care from a different PT (or move on to a whole other discipline). With that in mind, here are some of the common ways you’re subtly sabotaging the patient experience that you work so hard to create in your practice: 1. Providing a …

  • Professionalism in the PT Workplace: Where Do You Draw the Line? Image

    articleJun 13, 2018 | 5 min. read

    Professionalism in the PT Workplace: Where Do You Draw the Line?

    The fact that I’m writing about professionalism in the workplace might make some of my friends and former colleagues snicker a bit. After all, I was never known for my poise in the clinic; instead, I was always the one with the dad jokes and over-sharing moments. But I can also admit that, although I needed to be spoken to (sternly!) on several occasions, I have come a long way over the years. On that note, I’d …

  • 4 Reasons Your Staff Therapists are Unmotivated Image

    articleJun 7, 2018 | 5 min. read

    4 Reasons Your Staff Therapists are Unmotivated

    Treating patients is equal parts challenging and rewarding, which is one of the reasons physical therapy is such a fulfilling profession . But if you’re noticing that your therapists’ motivation is lagging a bit, it’s important to understand why. Here are four reasons why physical therapists’ motivation can decrease, as well as steps you can take to make things better.   Their compensation is based solely on productivity. The Problem Nobody likes being reduced to a billing …

  • 4 Signs Your PT Patient is About to Drop Out Image

    articleMay 29, 2018 | 6 min. read

    4 Signs Your PT Patient is About to Drop Out

    We physical therapists pride ourselves on being able to truly impact our patients’ lives. There’s really no better feeling than helping a patient reduce his or her pain and increase his or her independence. But, as most of us know, there are always those few patients who fall off the radar, bailing on therapy for good before they meet their goals. It’s a frustrating feeling for everyone involved, but luckily, there are tell-tale signs that patients are …

  • The Bare-Bones Social Media Guide for PT Clinics Image

    articleMay 17, 2018 | 5 min. read

    The Bare-Bones Social Media Guide for PT Clinics

    I’ll admit it: during the first five years of my career, I was extremely opposed to using social media. I felt uncomfortable when patients asked to friend me on Facebook, and I got nervous about employers checking in on my personal life. Along the way, though, I was forced to change my tune. When I launched my non-clinical physical therapy career as a copywriter and entrepreneur, I had to learn the art of self-promotion. As PTs, we’re …

  • The Ultimate Checklist for PT, OT, and SLP New Grads Image

    articleMay 9, 2018 | 7 min. read

    The Ultimate Checklist for PT, OT, and SLP New Grads

    The end of graduate school is an exciting time. For newly minted clinicians, the lure of treating patients with a greater sense of ownership and autonomy is empowering and liberating. Caught up in the rush of that newfound freedom, though, it’s easy to forget about some of the crucial steps we must take to set our careers in the right direction. Never fear! Even if you’re still busy sipping cocktails on the beach and celebrating, we’ve got …

  • 4 Surprising Factors Potential PT Hires Want in a Job Image

    articleApr 25, 2018 | 6 min. read

    4 Surprising Factors Potential PT Hires Want in a Job

    When you’re looking to hire a new physical therapist, you clearly want to find the best one possible: someone who is competent, committed to lifelong learning, conscientious, and caring. During the the search process, you probably pore over average salaries in your area , doing everything you can to ensure you’re providing a competitive payment and benefit package . After all, most PTs want the best possible compensation, right? Well, that’s partially true. With the cost of …

  • Don't Flex Your PTs: 4 Ways to Make Use of Patient Cancellations Image

    articleApr 17, 2018 | 7 min. read

    Don't Flex Your PTs: 4 Ways to Make Use of Patient Cancellations

    Summer is approaching and, with family vacations competing for patients’ time, you might find yourself with quite a few cancellations and schedule gaps. Your first inclination may be to send your PTs home without pay. “Flexing,” as it is sometimes called, is becoming an increasingly common cost-cutting move. But, tempting as it may be to flex your PTs when things get slow, there’s a better way to use their non-billable time. Not only is being flexed insulting—your …

  • 5 Signs Your Best Therapist Is About to Leave—and What to Do About It Image

    articleApr 11, 2018 | 10 min. read

    5 Signs Your Best Therapist Is About to Leave—and What to Do About It

    If you’re a clinic owner, you know that building the right team of physical therapists is key to your clinic’s success. A good PT is dependable, shows integrity, and makes your patients feel safe and cared for. She is committed to learning and plays a critical part in the culture you’ve worked so hard to build. That’s why it’s so scary to imagine your best therapist leaving for greener pastures. The good news is that even when …

  • 9 Signs You’re a Burned-Out PT (and What to Do About It) Image

    articleDec 6, 2017 | 9 min. read

    9 Signs You’re a Burned-Out PT (and What to Do About It)

    No matter how exciting it is to be a physical therapist, we all have moments where we’d rather be doing something else besides treating patients. That’s normal. But there’s an insidious, creeping condition that is affecting more and more physical therapists every day, and it’s called burnout. I wrote about the physical therapy burnout crisis recently, and I was astounded by the response I received. There are tons physical therapists who are feeling frustrated, drained, and powerless—and …

  • 7 Tips for Per Diem PTs Image

    articleOct 13, 2017 | 10 min. read

    7 Tips for Per Diem PTs

    I always assumed I’d work a full-time job until the day I retired. I had never even heard of per diem employment, much less considered it as an option for myself. Then, three years into physical therapy practice, I found myself at a crossroads. I had been working two part-time jobs at small outpatient orthopedic clinics, feeling a bit overwhelmed by both, and longing to get back to a hospital environment . A former classmate of mine …

  • 5 Things I Wish I had Learned in PT School Image

    articleSep 12, 2017 | 10 min. read

    5 Things I Wish I had Learned in PT School

    I am not one of those people who bounded out of physical therapy school, brimming with confidence and ready to take on the world. I didn’t lead any groups or clubs during school. I made absolutely no effort to network. And I wound up spending the first two years of my PT career bouncing around a bit, trying to find my footing in the physical therapy industry. While I had a really solid clinical education in PT …

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