• Common Questions from Our Medicare Compliance Webinar Image

    articleOct 17, 2019 | 48 min. read

    Common Questions from Our Medicare Compliance Webinar

    During this month’s webinar, compliance experts Heidi Jannenga, PT, DPT, ATC, WebPT Co-Founder and Chief Clinical Officer, and Veda Collmer, JD, OTR, WebPT’s Chief Compliance Officer, discussed strategies for contending with compliance chaos and Medicare mayhem. As they ventured forth into the Medicare labyrinth, they received many queries from fellow adventurers—er, rehab therapists—about the potential pitfalls one might experience while facing the Medicare behemoth. They received so many, in fact, that they simply could not answer them …

  • 5 Examples of When to Use the New PTA and OTA Modifiers Image

    articleOct 16, 2019 | 9 min. read

    5 Examples of When to Use the New PTA and OTA Modifiers

    It’s the season of spooks—and uncanny thrills and chills (like dancing skeletons and pumpkin people ) are hiding around every corner. But ghostly wails, gnarled trees, and creaky houses aren’t the only eerie sentinels of the season. CMS shared its own spooky surprise with the rehab therapy industry this year by moving forward with the PTA and OTA modifiers and reimbursement reductions. It may not be the spookiest thing to pop up around Halloween time (I personally …

  • Motivation Restoration: How to Effectively Engage Employees in Your PT Clinic Image

    articleOct 8, 2019 | 8 min. read

    Motivation Restoration: How to Effectively Engage Employees in Your PT Clinic

    What if I told you that no single policy or engagement plan would be enough to motivate all of your employees —no matter how good it is? I hope you’re comfortable with your answer to that question, because that’s exactly what I’m telling you. There is no one-size-fits-all master plan that will satisfy the needs of every single one of your employees (unless, of course, you have only one employee or you employ a handful of clones). …

  • Here's Celebratin' You, PTs!  Image

    articleOct 1, 2019 | 5 min. read

    Here's Celebratin' You, PTs!

    October is, without question, my favorite month of the year. The leaves change colors, the mornings have a little bite to them, and all my favorite pumpkin, cinnamon, and apple-flavored treats make a killer comeback. And I’m not the only fall fanatic ’round WebPT HQ—because October rings in one of our favorite annual events: National Physical Therapy Month ! It’s the perfect time to take a beat and celebrate the wonderful PTs inside and outside of the …

  • Rate Your PT Clinic's Billing [Quiz] Image

    articleSep 27, 2019 | 1 min. read

    Rate Your PT Clinic's Billing [Quiz]

    At the end of the day, you can’t have a successful PT clinic without a reliable, efficient billing process. But, when you’re consumed by the stressors of running a PT clinic and don’t exactly feel over the moon with your current billing situation, it’s difficult to tell if your clinic’s billing process is out of this world and just needs a small tuneup—or if it’s earthbound and needs a complete overhaul.  So, there’s never been a better …

  • Timely Filing: A Cheat Sheet for PTs Image

    articleSep 26, 2019 | 6 min. read

    Timely Filing: A Cheat Sheet for PTs

    When it comes to punctuality, here’s my motto: “If you’re early, you’re on time. If you’re on time, you’re late.” Maybe I think that way because I have a Type A personality (holy organization, Batman ). Or, maybe it’s because this rule truly applies in many situations—even in physical therapy billing . Because with claim submissions , lateness isn’t only unacceptable; it also causes denials . So, how do you know when your claim submissions are early, …

  • Timely Filing Cheat Sheet for PTs Image

    downloadSep 26, 2019

    Timely Filing Cheat Sheet for PTs

    Have you ever wondered how long you have to submit a claim before a payer will deny it out of hand? You’re not alone! Timely filing deadlines are non-standardized and totally hard to keep track of—which is why we created this printable PDF timely filing cheat sheet. It includes the timely filing deadlines for some of the largest payers and 33 different Blue Cross Blue Shield regional offshoots. Simply enter your email address below to get your …

  • The Home Health PT's Guide to Billing for Outpatient Services Image

    articleSep 19, 2019 | 5 min. read

    The Home Health PT's Guide to Billing for Outpatient Services

    Did you know that the singular form of the word “confetti” is “ confetto ”? Or that sharks have literally attacked the Internet ? Or that we can thank Shakespeare for inventing the word “manager?” (Yeah, that one surprised me, too!) There’s a lot of collective human knowledge that each of us as individuals will never get a chance to learn about—and I mean a lot. Simply reading the entire Internet would take a couple dozen million …

  • The Dish on Patient Discounts: Can You Charge Different Rates for the Same Service? Image

    articleSep 11, 2019 | 7 min. read

    The Dish on Patient Discounts: Can You Charge Different Rates for the Same Service?

    Let’s start with the bad news. (Spoiler alert!) Patient discounts aren’t anywhere near as straightforward as we’d all like them to be. Getting a hard-and-fast rule from every commercial payer and state government—or even from CMS —can be harder than keeping up with the gossip in a highschool cafeteria. So, naturally, the discounting situation is less “he said, she said” and more “they said, they said, they said, and they said.” It’s hard to know what you …

  • FAQ: Physical Therapy Billing Live Q&A Image

    articleAug 30, 2019 | 51 min. read

    FAQ: Physical Therapy Billing Live Q&A

    Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar . And, boy, did we get a lot of great ones. So many, in fact, that we couldn’t possibly get to them all live, so we created this massive post-webinar post (our biggest yet) with the most commonly …

  • Building from the Ground Up: Billing Checklist for New PTs Image

    articleAug 20, 2019 | 7 min. read

    Building from the Ground Up: Billing Checklist for New PTs

    You might say that when you’re building a table, the most important tool to have on hand would be a saw. Another person might say it’d be a sander—and another might argue that you can’t do anything without a tape measure. I’d personally say that, while you definitely need all those tools, the most important tool to have on hand is a calm, clear-headed frame of mind. (Seriously, don’t use dangerous equipment if you’re not 100% present …

  • The 2020 Proposed Rule: Bite-Sized Edition Image

    articleAug 13, 2019 | 6 min. read

    The 2020 Proposed Rule: Bite-Sized Edition

    Too much of anything is bad for you—even if it’s something you like. Too much sun will give you some gnarly burns. Too much exercise can damage your muscles or cause stress fractures. Even too much Chipotle can make you sick (much to my eternal disappointment). All humans need to avoid consuming too much of one thing—and reading through CMS’s annual policy changes is, inarguably, way too much . So, we’re gonna keep this explanation of the …

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