• It’s an ICD-10 Thanksgiving Image

    articleNov 18, 2015 | 3 min. read

    It’s an ICD-10 Thanksgiving

    Ah, Thanksgiving: that wonderful day of the year when loved ones gather together to give thanks for the #blessings in their lives. But the day doesn’t always go according to plan; thankfully, ICD-10 is here to help us code for holiday havoc: Y93.61, Activity, American tackle football A friendly game in the backyard to kick off the holiday? Not so much—at least not when you’re dealing with Z63.1, Problems in relationship with the in-laws. Your brother-in-law tackles …

  • 6 Biggest Takeaways from PPS 2015 Image

    articleNov 16, 2015 | 10 min. read

    6 Biggest Takeaways from PPS 2015

    Last week, I joined hundreds of amazing physical therapy professionals, students, and vendors (including yours truly, WebPT) at this year's PPS Annual Conference in Orlando, Florida. Despite the uncomfortable combination of tropical heat and humidity outside—and near-freezing conference rooms inside—everyone was in high spirits. Though I never made it to Disney World, I still felt like I was in the most magical place on Earth, thanks to the inspiring and informative presentations I saw and the thought-provoking …

  • 6 Common HIPAA Compliance Issues to Avoid Image

    articleNov 12, 2015 | 3 min. read

    6 Common HIPAA Compliance Issues to Avoid

    I’m going to turn the lights down low, burn a few candles, play some Norah Jones, and slip into something a little less comfortable: Health Insurance Portability and Accountability Act compliance ( yeah, baby ). Okay, so maybe it’s not the sexiest of topics, but familiarizing yourself with the most common HIPAA compliance issues helps keep your practice in the know—and out of the jailhouse. So, let’s strip it down, shall we? First Things First If you …

  • The PT's Guide to Surviving a HIPAA Breach Image

    articleNov 9, 2015 | 5 min. read

    The PT's Guide to Surviving a HIPAA Breach

    Whether it occurs as the result of a lost work laptop or stolen patient files, a data breach of the Health Insurance Portability and Accountability Act (HIPAA) is a worst-case scenario for healthcare providers (and patients). If you’re a healthcare provider, the minutes, hours, and days following a breach are nearly as important as the steps you take to prevent those breaches in the first place. If you experience a HIPAA breach, here’s what you can do …

  • 3 Ways Home Exercise Programs Improve Patient Engagement Image

    articleOct 27, 2015 | 3 min. read

    3 Ways Home Exercise Programs Improve Patient Engagement

    A prescribed home exercise program (HEP) is a critical feature of any patient’s plan of care—one that greatly influences patient engagement. But, simply having an HEP in place doesn’t guarantee a boost in patient engagement. Furthermore, if your programs aren’t finely tuned, your patients may not feel encouraged to stay the rehabilitation course—assuming they perform their home exercises, period. So, what’s a therapist to do? Here’s how providers can use a well-planned HEP to improve patient engagement. …

  • How Does Telehealth Affect Patient Engagement? Image

    articleOct 21, 2015 | 3 min. read

    How Does Telehealth Affect Patient Engagement?

    It’s safe to say that  telehealth is a big trend in health care . In fact, the American Medical Association (AMA)  announced this month  that it’s developing a workgroup of more than 50 healthcare experts to “take part in integrating new telehealth technologies and products into the Current Procedural Terminology (CPT®) coding system.” That’s a pretty big deal, but it comes as no surprise, as telehealth  continues to evolve  and pervade the healthcare industry. Based on a  …

  • The Initial Visit is Everything Image

    articleOct 12, 2015 | 4 min. read

    The Initial Visit is Everything

    Patient engagement isn’t just about being friendly and nice. It’s about giving your patients the information they need for their treatment to be successful. That’s why it’s so important to prepare your patients for their first visits—in an effort to both set appropriate patient expectations and improve patient retention. Therapy Expectations If a patient has never been to PT before, expect lots of questions. Better yet, preempt those inquiries by sending patients information on how to prepare …

  • Popping the Question: Patient Engagement and Why It Matters Image

    articleOct 6, 2015 | 3 min. read

    Popping the Question: Patient Engagement and Why It Matters

    As a physical therapist, you love your patients—but what are you doing to prove it? It’s great that your services help patients get back on their feet, but outcomes alone won’t build your relationship—or your revenue stream. It’s time to take this to the next level: patient engagement. While it doesn’t require you to buy jewelry or rest on bended knee, like a good proposal, patient engagement should be thoughtful and sincere. What? Not sure what I …

  • The Ultimate ICD-10 FAQ: Part Deux Image

    articleSep 24, 2015 | 16 min. read

    The Ultimate ICD-10 FAQ: Part Deux

    Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, our audience of blog readers and webinar attendees aren’t afraid to ask the tough questions—which means they’re serious about preparing themselves for the changes ahead. And we’re equally serious about providing them with …

  • Remember the ICD-10 Titans Image

    articleSep 16, 2015 | 4 min. read

    Remember the ICD-10 Titans

    Here at WebPT, we’re more than ready for football season. But when we think football, we also think ICD-10. Why? Because football is a dangerous sport—after all, players don’t wear pads just to make themselves look bigger—and injuries happen all too often. But being on the sidelines or in the stands—or even the parking lot—can’t keep you safe from these ICD-10 codes: Tailgate Troubles For some folks, tailgating is the reason to attend a football game. Grill …

  • Will ICD-10 End the Paper Superbill? Image

    articleSep 8, 2015 | 2 min. read

    Will ICD-10 End the Paper Superbill?

    In a dark world filled with endless paperwork and thousands of billing codes, rehab therapy clinics need a hero. Many medical professionals would say their office hero is the paper superbill. It’s fast, convenient, and easy to use. But hold on to your spandex tights, because ICD-10 is coming—and it might just be the paper superbill’s kryptonite . Here’s why the ICD-10 paper superbill just doesn’t work: It’s longer. ICD-9 has around 13,000 codes, so your paper …

  • Dual-Coding Wonder Twin Powers: Activate? Image

    articleSep 2, 2015 | 3 min. read

    Dual-Coding Wonder Twin Powers: Activate?

    Thirty days has September—and so has your clinic to prepare for ICD-10. Just one month from now, you’ll have to start using ICD-10 codes on most claims with dates of service on or after October 1, 2015. Did you see I wrote, “most”? That’s not a typo. The reason I can’t say “all” is because not all payers are switching to ICD-10. That means you’ll have to be bi-code-lingual (so don’t purge your brain of all ICD-9 …

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