• Pop Goes the PT: Why Rehab Therapy is Crucial to Population Health Management Image

    articleOct 27, 2017 | 6 min. read

    Pop Goes the PT: Why Rehab Therapy is Crucial to Population Health Management

    Breaking: The United States is among the top 10 most unhealthy countries in the world. Okay, that probably doesn’t come as a shock, but it’s not all doom and gloom. In fact, research shows that Americans are increasing their overall physical activity and nixing unhealthy habits like tobacco use . These notable changes likely contribute to another positive trend: for the first time in decades, the rate of obesity in the United States is holding steady— and …

  • Common Questions from our Physical Therapy Website Optimization Webinar Image

    articleOct 18, 2017 | 21 min. read

    Common Questions from our Physical Therapy Website Optimization Webinar

    On October 17, 2017, WebPT’s own Charlotte Bohnett and Shawn McKee hosted a webinar detailing how rehab therapy practices can make themselves findable—and, more importantly, discoverable—online. During the presentation, they covered everything from blogging and soliciting reviews to keywording and optimizing online profiles. It was a lot of juicy information—and we received a lot of juicy questions from our audience. We’ve compiled the most common ones—and their answers—in the FAQ below. Reviews Can I send patients a …

  • Giving Back: How Therapists Across America are Celebrating PT Day of Service 2017 Image

    articleOct 14, 2017 | 4 min. read

    Giving Back: How Therapists Across America are Celebrating PT Day of Service 2017

    They say inspiration happens when you break out of your comfort zone. You’ve likely heard a variation of this adage at some point—and perhaps even found truth in it yourself. For Efosa Guobadia, DPT, the founder of PT Haven , inspiration struck as he gazed upon the winding Amazon River in a remote region of Peru. At the time, the Atlanta-based physical therapist was providing volunteer PT services to the local population when he suddenly had a …

  • Cut the Cap: The Case for Eliminating Limits on Rehab Therapy Services Image

    articleOct 10, 2017 | 6 min. read

    Cut the Cap: The Case for Eliminating Limits on Rehab Therapy Services

    Let’s take a little trip to the past: the year was 1997. “Titanic” was smashing box office records as moviegoers flocked to theaters for their third or fourth viewing; “Wannabe” by Spice Girls was hitting the airwaves on every Top 40 station; and large-scale healthcare reform was barely stepping into the legislative limelight. To hamper exorbitant healthcare spending, the Clinton administration signed the Balanced Budget Act into law and thus, introduced the Medicare therapy cap . Fast …

  • Maintenance, Medicare, and Medical Necessity: Unpacking the Jimmo Update Image

    articleOct 5, 2017 | 5 min. read

    Maintenance, Medicare, and Medical Necessity: Unpacking the Jimmo Update

    Hey, have you heard the good news? CMS has completed all required action items laid out in the Jimmo v. Sebelius settlement. If you’re scratching your head and wondering why that matters, here’s the rundown: a few years ago, a group of Medicare providers alleged that CMS contractors made determinations on claims for skilled care based on an inappropriate “Improvement Standard.” These providers took CMS to court, and the court determined that CMS needed to clarify and …

  • Happy National PT Month 2017! Image

    articleOct 2, 2017 | 3 min. read

    Happy National PT Month 2017!

    When you think about October, you likely think of kids leaping into piles of crunchy, dried leaves, a freshly carved jack-o-lantern on your front porch, and maybe a spooky meme or two . But at WebPT, we’re thinking about physical therapists. (To be fair, PTs are pretty much always on our minds.) That’s because the APTA has dubbed October  National Physical Therapy Month , and we think it’s the perfect reason to celebrate professionals who are dedicated …

  • Let’s Talk Turkey: How Schedule-Stuffing Affects Patient Experience Image

    articleSep 25, 2017 | 5 min. read

    Let’s Talk Turkey: How Schedule-Stuffing Affects Patient Experience

    I’ve got a confession to make: I’m one of those people who bust out the pumpkin spice and fall decor on September 1. This might be a product of my Midwestern roots (apple-picking and corn mazes, anyone?), or it could be the result of living in Arizona, where autumn is more of a state of mind than an actual shift in season. So, it’s no wonder that Thanksgiving is one of the holidays I look forward to …

  • Second That Emotion: How Emotional Intelligence Creates Loyal Patients Image

    articleSep 19, 2017 | 6 min. read

    Second That Emotion: How Emotional Intelligence Creates Loyal Patients

    If you’re a fan of “The Office,” you’re undoubtedly familiar with Michael Scott’s cringe-inducing behavior. While his awkward, emotional outbursts make for great comedy, if you had to work with someone like Michael, you probably wouldn’t stick around very long. And if that person were a rehab therapist, his or her patients probably wouldn’t stick around very long, either. That’s because—as funny as Steve Carell's iconic character is—Michael is impetuous and emotional (and not in a good …

  • Bigger and Better: How to Improve Patient Experience in Your Large Therapy Practice Image

    articleSep 15, 2017 | 6 min. read

    Bigger and Better: How to Improve Patient Experience in Your Large Therapy Practice

    Think back to the scrappy, bootstrapped start-up era of your practice. If I had to guess, I’d bet those early days were infused with optimism, enthusiasm, and healthy dose of anxiety. But with a lot of hard work—and maybe a little luck—word spread about the quality of your patient care, and your budding clinic flourished into a strong, healthy business. Perhaps you even added another location or two—or more. And at that point, you probably realized that—as …

  • High Note: Why Documentation is Good for Patient Satisfaction Image

    articleSep 7, 2017 | 4 min. read

    High Note: Why Documentation is Good for Patient Satisfaction

    These days, it’s tough to get people to agree on, well, pretty much anything—but if there’s one thing we learned from our recent industry-wide survey , it’s that rehab therapists’ dislike of paperwork is fairly universal. In fact, the vast majority of survey-takers said that completing documentation was their number-one frustration at both the individual and company level. (Hooray for unity, am I right?) But, documentation isn’t going anywhere any time soon; so, many therapy providers have …

  • Common Questions from Our Cash-Based Physical Therapy Webinar Image

    articleAug 30, 2017 | 19 min. read

    Common Questions from Our Cash-Based Physical Therapy Webinar

    Earlier this week, WebPT’s president and co-founder, Dr. Heidi Jannenga, PT, DPT, ATC/L, teamed up with cash-based physical therapy guru Dr. Jarod Carter, PT, DPT, MTC, to host a webinar covering all things cash pay —from insurance contracting considerations and Medicare rules to self-referral marketing and service pricing. Thousands of rehab therapy professionals registered to attend, which means we received a ton of questions—so many, in fact, that there was no way we could answer all of …

  • Expectation vs. Reality: Why Patients Really Drop Out of Therapy Image

    articleAug 29, 2017 | 6 min. read

    Expectation vs. Reality: Why Patients Really Drop Out of Therapy

    As a rehab therapy provider, you’ve undoubtedly encountered the following scenario: a new patient comes to therapy, sets goals, and agrees to the course of treatment. Then, within the first few visits, he or she vanishes into thin air. This disappearing act is beyond disappointing , especially when you know that patients who remain in therapy are more likely to recover—and there’s a lot of research to back that up. But as Heidi Jannenga, PT, DPT, ATC/L, …

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