• Common Questions from Our Medicare Open Forum Webinar Image

    articleOct 25, 2018 | 43 min. read

    Common Questions from Our Medicare Open Forum Webinar

    Earlier this week, WebPT President Dr. Heidi Jannenga, PT, DPT, ATC, teamed up with Rick Gawenda, PT—President and CEO of Gawenda Seminars & Consulting—to host a Medicare Open Forum . As expected, we received more questions than our Medicare experts could answer during the live session, so we've provided the answers to the most frequently asked ones below. Don't see the answer you're looking for? Post your question in the comment section at the end of this …

  • The Dos and Don'ts of Physical Therapy Email Marketing Image

    articleOct 22, 2018 | 7 min. read

    The Dos and Don'ts of Physical Therapy Email Marketing

    Email marketing : Is it really worth it for physical therapy private practices? That's a question on many practice owners' minds as they divvy up marketing funds. After all, you've got employees and bills to pay, so you don't want to throw too many dollars into marketing efforts that aren't effective—and with email marketing, it's tough to assess effectiveness on a short timeline. In the grand scheme of things, though, email marketing is relatively cheap—and when done …

  • The PT's Guide to Incident-To Billing Image

    articleOct 16, 2018 | 2 min. read

    The PT's Guide to Incident-To Billing

    This past August, WebPT hosted an open forum-style webinar during which we took all of your hardest-hitting, most mission-critical billing questions—and answered them to the best of our ability. One of the most common questions we received had to do with incident-to billing—and it's easy to see why. After all, you can't just slap any old NPI number on a claim—particularly when you're billing Medicare—and expect to get paid. However, in some cases, billing incident to a …

  • 7 Things to Do When Medicare Requests Your Patient Records Image

    articleOct 10, 2018 | 5 min. read

    7 Things to Do When Medicare Requests Your Patient Records

    October is finally upon us, which means it’s time for spooky memes , pictures of Corgis in costumes , trick-or-treating, and a scary story or two. If you’re a physical therapist, occupational therapist, or speech-language pathologist, though, there are few tricks more bone-chilling than the prospect of a Medicare audit . But, here’s a treat: being audited by Medicare doesn’t have to be a fright fest. Just make sure you follow these tips: 1. Have a procedure …

  • Equipped to Get Paid: Billing for DME, Orthotics, and Prosthetics in Private Practice Image

    articleSep 26, 2018 | 9 min. read

    Equipped to Get Paid: Billing for DME, Orthotics, and Prosthetics in Private Practice

    Some things in life are very straightforward. For instance, if you need a new pair of jeans, you simply head to the store (or use my preferred method: ordering online from the comfort of your own home), give your money to the cashier, and walk out the door with exactly what you need. Unfortunately, purchasing things such as splints, prosthetics, and durable medical equipment (DME)—and determining which orthotics are covered by insurance—isn’t so cut and dried. In …

  • The Dos and Don'ts of Balance Billing Image

    articleSep 17, 2018 | 5 min. read

    The Dos and Don'ts of Balance Billing

    If you’ve been in the rehab therapy game long enough, chances are, you’ve heard a thing or two about balance billing. But, if you’re out of the loop—or if you’re wondering what balance billing is, anyway—here’s the gist, according to this article from Becker’s Hospital Review: “The practice of balance billing refers to a physician's ability to bill the patient for an outstanding balance after the insurance company submits its portion of the bill. Out-of-network physicians, not …

  • Happy World PT Day 2018! Image

    articleSep 7, 2018 | 4 min. read

    Happy World PT Day 2018!

    It’s that time of year again—a time when physical therapists around the world take a moment to shine a spotlight on the important work they do. World Physical Therapy Day happens every year on September 8, and it’s an opportunity for physical therapists across the globe to raise awareness about their contributions to not only physical fitness, but also health and wellness in general. It’s also a day to recognize the positive impact PTs have on their …

  • How to Create a Patient Invoice Image

    articleAug 29, 2018 | 4 min. read

    How to Create a Patient Invoice

    Does this sound familiar? A patient comes to your clinic for treatment, you bill his or her insurance, the insurance pays the portion for which it is responsible, and you send an invoice to the patient for the remaining balance. Days, weeks, even months go by, and after persistently hounding the patient for his or her payment , you finally receive it. As it turns out, though, the patient wasn’t intentionally dodging the bill—it just wasn’t super …

  • Hazard Ahead: 8 Workers' Comp Billing Tips for PTs Image

    articleAug 23, 2018 | 6 min. read

    Hazard Ahead: 8 Workers' Comp Billing Tips for PTs

    When talking workers’ compensation (WC) billing and collections, it’s best to keep your high beams on. After all, compared to their commercial payer counterparts, these entities don’t always follow the same rules of the road. So, to help you stay in your lane when it comes to creating and submitting workers’ comp claims, here are a few important considerations: 1. Always verify the patient’s eligibility before providing any treatment. First things first: When a patient attends therapy …

  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • The Dirty Truth About Insurance Plans and PT Image

    articleAug 14, 2018 | 7 min. read

    The Dirty Truth About Insurance Plans and PT

    “I love insurance payers!” If you were to compile a list of phrases that physical therapists are least likely to say, I’m betting that one would be somewhere near the top. And this sentiment certainly isn’t unwarranted. After all, payers—both commercial and federal—are notoriously difficult to work with . On top of that, they often make it especially difficult for beneficiaries to access rehab therapy services. In fact, when we conducted our recent State of Rehab Therapy …

  • 9 Creative Physical Therapy Clinic Names Image

    articleAug 2, 2018 | 4 min. read

    9 Creative Physical Therapy Clinic Names

    What’s in a name? If you ask any expecting parent, it’s a lot. After all, a name is something most people carry with them through their whole lives, and it can have a lot of social implications. For many PT practice owners, their clinics are their babies—which makes choosing the right name even more important. After all, it should be memorable, simple, and something that delivers the right message to the clinic’s target audience. So, to give …

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