• Instant Success: How to Increase Online Patient Reviews in One Step Image

    articleFeb 22, 2018 | 6 min. read

    Instant Success: How to Increase Online Patient Reviews in One Step

    If you’re a savvy practice owner, then I don’t need to tell you that online reviews are essential to your clinic’s reputation—and ultimately, its success. If your practice doesn’t have a plethora of positive online reviews—or worse, you have a plethora of negative reviews —then you could have a tough time attracting new patients. If your business is in that boat, it’s hard not to wonder what you’re doing wrong—and what you can do to fix it. …

  • Don’t Be Cruel: 8 Reasons You’re Losing Patients Image

    articleFeb 19, 2018 | 11 min. read

    Don’t Be Cruel: 8 Reasons You’re Losing Patients

    If your baby leaves you, The King suggests a place to dwell: the Heartbreak Hotel. But whether or not a patient intends to be cruel, if he or she leaves you , it doesn’t just break your heart—you also lose a shocking amount of revenue . And as we mentioned in this post , 20% of patients drop out of therapy after the third visit, and 70% fail to complete their full course of care. Talk about …

  • Why Your Patient Satisfaction Score is Meaningless Image

    articleFeb 14, 2018 | 8 min. read

    Why Your Patient Satisfaction Score is Meaningless

    I love ice cream—like, really love it. And if there’s one thing I can say about living in Phoenix, it’s that we’ve got a pretty killer ice cream scene—which makes sense when you consider that Phoenician summer days can climb all the way up to a balmy 120 degrees. So when I’m in the mood for something sweet, I know I’ve got options. However, more often than not, I find myself hitting up my favorite ice cream …

  • Bridge Over Troubled Water: 6 Ways PTs, OTs, and SLPs Differ from Physicians Image

    articleFeb 9, 2018 | 7 min. read

    Bridge Over Troubled Water: 6 Ways PTs, OTs, and SLPs Differ from Physicians

    Simon and Garfunkel; Abbott and Costello; rehab therapists and physicians. What do these famous pairs all have in common? Despite being essential to one another’s success, the members of these dynamic duos have plenty of differences. And sometimes, those differences can spark some undue friction—especially if the parties lack a mutual understanding of one another. In the case of therapists and physicians, though, it’s the patients who ultimately pay the price for that friction. After all, when …

  • Common Questions from Our Stalled Patient Progress Webinar Image

    articleFeb 7, 2018 | 9 min. read

    Common Questions from Our Stalled Patient Progress Webinar

    Earlier this week, Dr. Heidi Jannenga, PT, DPT, ATC/L, the president and co-founder of WebPT, teamed up with Charlotte Bohnett, WebPT’s director of demand generation, to host a webinar on common barriers to patient progress —and strategies for overcoming them. During the question-and-answer portion of the presentation, we received quite a few audience questions on the nuances of fostering patient engagement and moving patients toward their therapy goals as efficiently as possible. We’ve compiled the most frequently …

  • What's Going On with the 2018 Therapy Cap? Image

    articleFeb 6, 2018 | 7 min. read

    What's Going On with the 2018 Therapy Cap?

    Update: The therapy cap has been repealed as of February 9, 2018. Scroll to the last section of this post for details. Nowadays, you might be tempted to tune out, turn off, and log out at the mere mention of anything political. And considering the current climate within our legislative system, I certainly wouldn’t fault you for wanting to avoid the chaos. However, putting on the blinders could prevent you from learning crucial information. After all, the …

  • Straight to the Source: How to Get Employers On Board with Population Health Image

    articleJan 31, 2018 | 6 min. read

    Straight to the Source: How to Get Employers On Board with Population Health

    Healthcare spending has always been a touchy subject—and that might be truer now than ever before. Despite the fact that the United States spends more money on health care than any other country, that massive expenditure hasn’t necessarily translated into better health outcomes. Clearly, something needs to change, which is why many healthcare providers—including physical therapists—are fundamentally shifting the way health care is managed. Specifically, they are starting to explore care delivery models that allow them to …

  • 6 Fresh Ideas for Keeping Patients Engaged Between Appointments Image

    articleJan 26, 2018 | 5 min. read

    6 Fresh Ideas for Keeping Patients Engaged Between Appointments

    There are no guarantees in life, and that certainly applies to retaining patients. Each time a patient walks out your door, it could be the last you see of him or her. But, there’s good news: tools like patient engagement software, automated appointment reminders, and interactive home exercise programs give providers a way to keep patients engaged throughout the duration of care, making it much easier to catch patient dropout before it happens—and even prevent it. But, …

  • 5 Essential Elements for a Patient-Focused Clinic Website Image

    articleJan 22, 2018 | 7 min. read

    5 Essential Elements for a Patient-Focused Clinic Website

    Picture this: it’s Thursday night. You’ve just returned home after a long day at work, and you’re in the mood to put your feet up and relax. You land on the couch and turn on Netflix, but you’re pretty exhausted, and you don’t want to put too much thought into your selection. As you flip through your options, you come across a suggested pick that looks interesting, and when you read the description, it sounds like it’s …

  • Whoa, Domino: The Downstream Impact of a Weak HEP Software Image

    articleJan 18, 2018 | 5 min. read

    Whoa, Domino: The Downstream Impact of a Weak HEP Software

    They say a carpenter is only as good as his or her tools. So if you plan on making a masterpiece, then you want to use the best tools available. Otherwise, you’ll probably have to make a few concessions—and there’s a good chance you’ll end up with suboptimal results. And as a rehab therapist, it’s especially important that you use the best tools available, because the results of your labor have a direct impact on the wellbeing …

  • 6 Secrets to Driving Patient Satisfaction in PT Image

    articleJan 12, 2018 | 7 min. read

    6 Secrets to Driving Patient Satisfaction in PT

    I’ve got a secret—can you keep it? Here’s the deal: meeting therapy goals isn’t the only thing that drives patient satisfaction. If you follow our blog regularly, then you’ve probably noticed a lot of discussion about patient satisfaction, and that’s not by accident. After all, satisfied patients are integral to the success of every physical therapy practice. That’s because these patients are often your most passionate promoters, and their endorsement is worth more than any paid advertisement. …

  • The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy Image

    articleJan 9, 2018 | 5 min. read

    The YouTube Effect: What Online Exercise Videos Mean for the Future of Physical Therapy

    I’ll admit it: I’ve spent many a late night on YouTube, venturing deep into all of the wonderful weirdness it has to offer. It’s become an integral piece of the current pop culture zeitgeist and has given content creators, business owners, and anyone with an opinion and a smartphone a platform on which to broadcast themselves. (And, thanks to YouTube, I still can’t hear the Jurassic Park theme without thinking of this .) So, it’s no surprise …

Pages

Get exclusive content delivered right to your inbox.