• Physical Therapy Billing Live Q&A Image

    webinarJul 24, 2019

    Physical Therapy Billing Live Q&A

    Billing Blunder Blues got you down? Let our RCM experts mend your broken heart. Anyone who’s worked on the revenue cycle management (RCM) side of rehab therapy knows how complicated things can get—it’s enough to make a ramblin’ man lose his mind. Whether it’s a payer that suddenly denies a claim (even though you’ve submitted similar ones a thousand times before without issue) or confusion over which CPT code to select for patient education, a whole lotta …

  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • Physical Therapy Billing Open Forum Image

    webinarJul 16, 2018

    Physical Therapy Billing Open Forum

    It’s a bird; it’s a plane; it’s—a physical therapy billing expert? If you’re a physical therapy practice owner, manager, or biller, then you’ve probably wished for a billing superhero at one point or another. After all, while the PT billing process seems fairly simple on paper—therapists provide services, submit the CPT codes for those services, and receive payment—any seasoned pro knows it’s anything but. Rejections, denials, and reimbursement delays are more common than any of us would …

  • Your Patients, Your Practice, and Your Business: The Case for Aligning Payment with Outcomes Image

    articleMay 10, 2018 | 7 min. read

    Your Patients, Your Practice, and Your Business: The Case for Aligning Payment with Outcomes

    Do therapists work , or do they practice ? It is not an insignificant question, and the answer speaks volumes about how we think about ourselves as professionals. Why is it that so few of us use the word practice to describe what we do? How does this affect the ability to: empower therapists to treat patients independently, and compensate them for their productivity and the quality of the services they deliver to patients? Before we dive …

  • Healthcare Payment Solutions Should Reduce Costs—Not Add to Them Image

    articleDec 28, 2017 | 4 min. read

    Healthcare Payment Solutions Should Reduce Costs—Not Add to Them

    In recent years, electronic tools and technological innovations have fundamentally changed the nature of health care—including how providers handle payments for their services. However, many of the solutions that are supposed to make A/R management easier are highly fragmented and inefficient—and they consume a disproportionate share of healthcare dollars compared to payments systems in other industries. According to the American Hospital Association , uncollectible healthcare services account for billions of dollars of lost revenue every year. And …

  • What Physical Therapy Management Software Approach is Right For You? Image

    articleJul 21, 2017 | 4 min. read

    What Physical Therapy Management Software Approach is Right For You?

    Most of us have lists of tasks and to-dos—you know, the things necessary to keep our professional lives moving in the right direction. While these activities might vary from day to day, the nature of needing to get them done does not. But, there are so many different ways to go about accomplishing your to-dos. For example, if you’re running a physical therapy practice, your overarching tasks may include: tracking outcomes data, completing defensible documentation, scheduling patients, …

  • Why You Need Malpractice Insurance for Your Physical Therapy Clinic (and What It Covers) Image

    articleMay 22, 2017 | 4 min. read

    Why You Need Malpractice Insurance for Your Physical Therapy Clinic (and What It Covers)

    As a physical therapist—and business owner—it’s best to be prepared for anything; and, in most cases, that means having malpractice insurance (a.k.a. professional liability insurance ) for your PT clinic. After all, if a client has an accident or injury on your—or your staff’s—watch, then a lawsuit could seriously cost you (whether or not that accident or injury was actually your fault). That’s why physical therapy business owners may want to consider comprehensive malpractice insurance to fully …

  • Why your Physical Therapy Practice EMR is the best employee in your practice Image

    articleMay 3, 2016 | 4 min. read

    Why your Physical Therapy Practice EMR is the best employee in your practice

    We here at WebPT love people; in fact, putting people over profit—and everything else—is written into our company DNA . We believe that people are the greatest asset in any organization—big or small—in any industry, including rehab therapy. That said, people are complex creatures who need time off and make mistakes and—sometimes—gossip about their coworkers. And when those moments happen, your PT EMR could take the cake for employee of the day (or month)—if you’ve chosen the …

  • Top 5 Signs Your EMR Isn’t Right For Your Practice Image

    articleJan 20, 2015 | 4 min. read

    Top 5 Signs Your EMR Isn’t Right For Your Practice

    If you’re feeling underwhelmed by your current electronic medical record (EMR) solution, then it might be time to trade it for a system that better meets your practice’s needs . After all, a subpar EMR can cause you all sorts of headaches, including lost revenue and burned-out staff . Instead, make your EMR work you—and lighten your load in everything from documentation and correct coding to analytics and reporting. But, that requires that your practice has the …

  • Don’t Let Your EMR Negatively Impact Your Bottom Line Image

    articleApr 16, 2014 | 4 min. read

    Don’t Let Your EMR Negatively Impact Your Bottom Line

    During the past decade, the US healthcare landscape has seen some dramatic changes—both in terms of how care is being delivered and how it is being paid for. As a result, the market demand for electronic medicare record (EMR) systems among independent outpatient rehab therapy providers has increased. After all, it would be nearly impossible to keep up with the ever-evolving documentation, coding, and reporting requirements with pen and paper. Today, the healthcare industry is in the …

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