• Founder Letter: The Secret to Hiring the Right People in Your Practice Image

    articleJun 7, 2017 | 12 min. read

    Founder Letter: The Secret to Hiring the Right People in Your Practice

    Sometimes, the hunt for talent can feel akin to searching for a mythological creature. Other times, you’re forced to make a decision between two (or more) well-qualified candidates. And then there are the times you hire someone thinking they’re the right fit, only to have that relationship implode a few months down the line. Bringing the wrong people onboard can cause irreparable damage to a clinic’s morale. And when that happens, filling vacant positions will be the …

  • The State of Rehab Therapy in 2017 Image

    webinarJun 5, 2017

    The State of Rehab Therapy in 2017

    WebPT recently conducted an industry survey of thousands of rehab therapy professionals across a wide variety of settings, specialties, and geographic regions. Our goal: To capture an accurate snapshot of the demographics, trends, frustrations, and motivations that shape our businesses, our future outlook, and our potential for success in this environment of change. In our July webinar, WebPT president and co-founder Dr. Heidi Jannenga, PT, DPT, ATC/L, and WebPT CEO Nancy Ham will share and analyze the …

  • Founder Letter: 3 Processes Your PT Practice Needs to Get Paid Image

    articleMay 4, 2017 | 6 min. read

    Founder Letter: 3 Processes Your PT Practice Needs to Get Paid

    As a practicing PT, OT, or SLP, you’re a businessperson—whether or not you want to consider yourself one. After all, in order to be successful in your practice, you must understand—and apply—the principles of business, including the fundamentals of process as well as profit and loss (P&L) statements. It’s the only way you’ll be able to keep your clinic’s lights on and bring home enough money to keep doing what you love. With that in mind, here …

  • Down with Denials! 5 Claim Fixes to Make Sure Your PT Clinic Gets Paid Image

    webinarApr 19, 2017

    Down with Denials! 5 Claim Fixes to Make Sure Your PT Clinic Gets Paid

    One denied claim might not sound off your billing alarm bells—but in reality, it should. That’s because—as with faulty plumbing—one leak often indicates a much larger issue. And all too often, rehab therapy practices fail to act quickly enough—and soon find themselves wading in a flood of lost revenue. But there are simple, proven, and affordable ways to not only plug your billing holes, but also reinforce your whole system so you’re less likely to bust a …

  • Founder Letter: What I Wish I'd Known Sooner About Running a Private Practice Image

    articleApr 6, 2017 | 6 min. read

    Founder Letter: What I Wish I'd Known Sooner About Running a Private Practice

    Every experience—whether it be a success or a so-called failure—is a learning opportunity. It’s a chance to grow, a chance to know more about yourself as well as whatever it is that you’re trying to accomplish. That being said, I’m all about tipping the scales in the direction of success—and that often entails absorbing all I can from those who have embarked on a similar journey before me. So, in the spirit of sharing wisdom, below are …

  • Founder Letter: Innovate, Don't Automate: The Slippery Slope of Clinical Support Software Image

    articleMar 7, 2017 | 8 min. read

    Founder Letter: Innovate, Don't Automate: The Slippery Slope of Clinical Support Software

    Today, most of us depend on technology to help us tackle some of the more mundane tasks that would otherwise require time and space on our already-too-full schedules. We text instead of call. We order gifts, groceries, and gadgets online instead of waiting in line at the store. And we deposit checks using our phones—if we ever even receive a check (hello, Square Cash and online bill pay)—instead of trekking over to the bank. In essence, we’ve …

  • Suppressing Sticker Shock: How to Handle Your Patients’ High-Deductible Health Plans Image

    webinarFeb 23, 2017

    Suppressing Sticker Shock: How to Handle Your Patients’ High-Deductible Health Plans

    Copayments, coinsurances, unresolved balances—oh my! Any one of these can cause headaches for healthcare providers, but as healthcare reform efforts shift more and more financial burden to insurance beneficiaries, today’s practitioners are increasingly facing all three. And these challenges are not only hurting their patient acquisition and retention rates, but also their bottom lines. Tired of spending time verifying benefits only to lose those patients to copay sticker shock? Stuck in a constant cycle of pursuing past-due …

  • Founder Letter: Too Big to Scale: The Fallacy of One-Size-Fits-All Software Image

    articleFeb 7, 2017 | 7 min. read

    Founder Letter: Too Big to Scale: The Fallacy of One-Size-Fits-All Software

    If we’re truly moving closer to a value-based model—and I think most healthcare leaders would agree that we are—then we, as providers, must become laser focused on what’s best for our patients. For a long time, we resisted the call to adopt technology in our practices for that very reason—and some of us still are. But, the software we use doesn’t have to be a barrier to patient care. In fact, the bond between technology and optimal …

  • Cloudy with a Chance of Reform: 5 Key Healthcare Forecasts for 2017 Image

    webinarJan 5, 2017

    Cloudy with a Chance of Reform: 5 Key Healthcare Forecasts for 2017

    Predicting the weather is tough—just ask any meteorologist who has called for sun on the day of a major downpour. Well, predicting the fate of the US healthcare system isn’t much easier—there’s a lot up in the air, after all. But, even without a healthcare equivalent of Doppler Radar, there are a few key trends that are sure to have a major impact on PTs, OTs, and SLPs in 2017 and beyond. And to keep your practice …

  • Founder Letter: 4 Predictions for PTs, OTs, and SLPs in 2017 Image

    articleJan 5, 2017 | 15 min. read

    Founder Letter: 4 Predictions for PTs, OTs, and SLPs in 2017

    Last year, I laid out a handful of predictions for 2016 —and what do you know? Most of them were spot on. In fact, much of what I covered—think interoperability, the importance of data collection, payment reform, and the push toward private practice consolidation—are all holding strong and will surely continue into 2017 (well, barring any unforeseeable curveballs to the state of health care as we know it, that is). In the meantime, though, here’s what I …

  • PT and OT Evaluation Codes Cheat Sheet Image

    downloadDec 21, 2016

    PT and OT Evaluation Codes Cheat Sheet

    As of January 1, 2017, PTs and OTs must use a new set of CPT codes to bill for patient evaluations and re-evaluations. But, it's not a simple swap-out across the board; instead, when coding for initial evaluations, therapists must now select one of three codes, which are tiered according to the complexity of the evaluation. But, what separates a low-complexity evaluation from a moderate- or high-complexity one? And how should therapists go about making their coding …

  • Founder Letter: PQRS is Dead, But Your Data-Analysis Efforts Should Live On Image

    articleDec 6, 2016 | 6 min. read

    Founder Letter: PQRS is Dead, But Your Data-Analysis Efforts Should Live On

    If there’s one thing I know about rehab therapists, it’s that we are all very busy people. If your to-do list is anything like mine, it’s growing faster than you can prune it—and has probably expanded onto multiple sheets of paper (or maybe even into multiple notebooks). And regardless of the value associated with each item on the docket, we tend to refer to these tasks as things we “have” to do—not things we “get” to do. …

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