• Three Cheers for Your Patients: Why Celebrating Therapy Gains is So Important Image

    articleAug 25, 2017 | 7 min. read

    Three Cheers for Your Patients: Why Celebrating Therapy Gains is So Important

    If you’ve been in practice for any amount of time, you’ve surely had at least one less-than-engaged patient —probably more. You know, those patients who aren’t all that enthused about their sessions. It’s not that that they’re not satisfied with your services (although that certainly could contribute to the problem). It’s simply that they’re not connected. They’re showing up because they have to, or because it’s the least they can do—if they’re even showing up at all. …

  • 3 Reasons Interoperability is the Difference-Maker for Patient Experience Image

    articleAug 21, 2017 | 6 min. read

    3 Reasons Interoperability is the Difference-Maker for Patient Experience

    The discussion about interoperability has been a long-standing one. By now, we all understand the importance of ensuring that the data healthcare providers record is accessible to other healthcare professionals. As Maxwell Stroud—lead consultant of Galen Healthcare Solutions—wrote in this Healthcare Informatics article , “We want the data that we collect to be visible, actionable, and presented in context.” And to achieve that, “we analyze the needs of the hospital, the clinics, the lab, the billing office, …

  • Ain’t Nothin’ But a G-Code, Baby. What You Need to Know About the New G-Codes. Image

    articleAug 20, 2017 | 6 min. read

    Ain’t Nothin’ But a G-Code, Baby. What You Need to Know About the New G-Codes.

    Like the ’90s hip-hop-themed title of this blog post implies, Functional Limitation Reporting G-codes may be new, but they’re nothing to fret over. Essentially, effective July 1, 2013, CMS began requiring therapists to report new G-codes in an effort to further emphasize function and functional progress in therapy treatment. But the good news is that you should already be assessing—and documenting—functional progress as part of your short- and long-term goal setting at the initial evaluation, tenth visit …

  • The Psychology of the Cash-Pay Patient Image

    articleAug 16, 2017 | 8 min. read

    The Psychology of the Cash-Pay Patient

    For the past few years, I’ve been selecting healthcare providers based on the quality of care I believe I’ll receive—whether or not they accept my insurance. And more often than not, the providers I choose are out-of-network or cash-based providers , which means I happily hand over my credit card to pay the full cost of my care at the point-of-service. Now, in some cases, the provider has handed me a superbill to submit to my insurance …

  • From Rx to UX: How Cloud-Based EMR Platforms Improve Patient Satisfaction Image

    articleAug 11, 2017 | 6 min. read

    From Rx to UX: How Cloud-Based EMR Platforms Improve Patient Satisfaction

    Years ago—maybe even decades now—patient satisfaction in health care was simply icing on the cake. Today, it’s the icing, the cake, and the serving platter. In fact, keeping your patients satisfied is the only way to ensure you receive payment in this new pay-for-performance era—not to mention, it’s the absolute best way to improve word-of-mouth referrals and boost your practice’s presence online . In other words, patient satisfaction is pretty darn important, and if you’re using a …

  • They’re Just Not that Into You: Why Patients Churn (and How to Stop Them) Image

    articleJul 28, 2017 | 7 min. read

    They’re Just Not that Into You: Why Patients Churn (and How to Stop Them)

    I don’t know about you, but I have a hard time with endings—even the end of a good book can leave me feeling melancholy for a few days while I process the fact that my newfound friends are continuing to live their fictional lives without me. While you may not experience pangs of loss over a well-developed character, I’d lay a wager that you feel the pain when a patient bails on you before his or her …

  • What Your Patients Want to Know About PT—But Are Too Afraid to Ask Image

    articleJul 27, 2017 | 7 min. read

    What Your Patients Want to Know About PT—But Are Too Afraid to Ask

    While some of your patients may come to your office having done their research about physical therapy care, others may be pretty clueless as to what you do—and how you do it. With that in mind, it’s important to have an arsenal of ready-to-share information to help your patients understand not only the basic facts on physical therapy, but also the specific details that make you the perfect provider. And the kicker is, you may have to …

  • The PT’s Guide to Patient-Centered Marketing Image

    articleJul 24, 2017 | 7 min. read

    The PT’s Guide to Patient-Centered Marketing

    We write a lot about patient-centered care , which makes sense, because it is the care model of the future. In this paradigm, patients are—as they should be—front and center when it comes to making decisions about their health care. Of course, this type of shift requires providers to change the way they deliver their services—you know, more collaboration , greater transparency , and widespread use of technology that fosters seamless health data exchange . But it …

  • Common Questions from our State of Rehab Therapy Webinar Image

    articleJul 17, 2017 | 16 min. read

    Common Questions from our State of Rehab Therapy Webinar

    WebPT recently conducted an industry survey of thousands of rehab therapy professionals across a wide variety of settings, specialties, and geographic regions. Our goal: To capture an accurate snapshot of the demographics, trends, frustrations, and motivations that shape our businesses, our future outlook, and our potential for success in this environment of change. In last week’s webinar , WebPT President and Co-Founder Dr. Heidi Jannenga, PT, DPT, ATC/L, and WebPT CEO Nancy Ham shared the results of …

  • iPad and Tablet Apps for a Pediatric Occupational Therapist Image

    articleJul 17, 2017 | 6 min. read

    iPad and Tablet Apps for a Pediatric Occupational Therapist

    We’ve all seen catchy music paired with a montage of all the awesome things you can do with an iPad. The iPad—and Apple, in general—is all about the wow factor. Not to be outdone, Microsoft has also released a pretty spiffy tablet called Surface, with tons of entertaining marketing to boot . Then there’s all the techy Android tablets, like the new Yoga and the Samsung Galaxy Note and Tab , as well as the Kindle Fire …

  • Physical Therapy Billing for Beginners, Part 1 Image

    articleJul 16, 2017 | 5 min. read

    Physical Therapy Billing for Beginners, Part 1

    Of course, you got into physical therapy to help people—not to rake in the dough. But in order to do the former well, you’ve also got to know how to make a profit—and that requires billing for your services. If you’re new to physical therapy, you might be feeling a little overwhelmed by the prospect, so here are a few things to remember about billing for physical therapy services—the basics, if you will. (Keep in mind that …

  • Oversight Overview: The Rules of Supervision for Rehab Therapy Techs, Assistants, and Students Image

    articleJul 14, 2017 | 7 min. read

    Oversight Overview: The Rules of Supervision for Rehab Therapy Techs, Assistants, and Students

    Therapist assistants (PTAs, OTAs, and SLPAs) and techs—as well as therapy students—can be a big help to therapy practices. But, per state and Medicare law, not all titles are created—or treated—equally . Read on to learn how you can incorporate the services of assistants, technicians, and students into your practice—and still get paid. Therapist Assistants According to the APTA , under Medicare, therapist assistants can provide therapy services in an outpatient private practice setting—as long as those …

Pages

Get exclusive content delivered right to your inbox.