• The Surprising Cost of Losing a Single Patient Image

    articleJan 19, 2018 | 7 min. read

    The Surprising Cost of Losing a Single Patient

    No business wants to lose a customer, and no healthcare provider wants to lose a patient. It’s bad for business, and it may very well be bad for your patients’ wellbeing. But what does losing a single patient really cost a rehab therapy practice—especially if that patient had gone on to be a loyal one? (Hint: It’s more than you might expect.) Read on to learn how to calculate the cost of losing a patient in your …

  • Drop the Doc: Using Direct Access to Build a More Profitable PT Practice Image

    articleJan 10, 2018 | 6 min. read

    Drop the Doc: Using Direct Access to Build a More Profitable PT Practice

    For most physical therapy clinics, physician referrals have provided a steady trickle of new patients over the years—enough to keep the doors open, at least. But, when you expand your patient acquisition efforts beyond marketing to local physicians—specifically, by turning your focus to the patients themselves—you could exponentially increase the number of new patients walking through your door. Remember, today’s patients are researching their care options before they even talk to their doctors—which means there's a huge …

  • 6 Crucial Conversations to Have with Your Patients Image

    articleJan 2, 2018 | 7 min. read

    6 Crucial Conversations to Have with Your Patients

    Good communication is one of the cornerstones of a great relationship—whether that be a relationship with a significant other, friend, or patient. We’ll keep our non-patient relationship advice to ourselves, but when it comes to patients, it’s absolutely imperative that physical therapists have the right conversations—at the right times—to keep patients informed, engaged, and happy. To that end, here are six crucial conversations you should be having with every patient throughout the course of care: 1. The …

  • Physical Therapist CEU Requirements by State Image

    articleDec 29, 2017 | 7 min. read

    Physical Therapist CEU Requirements by State

    Recently, WebPT president and co-founder Heidi Jannenga, PT, DPT, ATC/L, published an article discussing the discrepancies between continuing education unit (CEU) requirements from state to state—as well as the importance of standardizing physical therapist CEU requirements (and developing better CEU delivery platforms ) to move the entire industry forward. Well, we decided to dig deeper into the differences in physical therapy CEU requirements by state. And it turns out that some states require a whopping 40 hours …

  • The Dangers of Free Physical Therapy CEUs Image

    articleDec 21, 2017 | 4 min. read

    The Dangers of Free Physical Therapy CEUs

    There are a lot of great things in life that are free: watching a sunrise, seeing a baby smile, strolling on the beach, petting a puppy, and stargazing on a clear night—just to name a few. But, one thing you won’t ever find on this list is CEUs. That’s because free physical therapy CEUs have a reputation of being less than stellar, and that’s just not something you want in a continuing education course—especially not a course …

  • 4 Reasons You Should Ditch the Pen & Paper—and Go Digital with EMR Image

    articleDec 19, 2017 | 4 min. read

    4 Reasons You Should Ditch the Pen & Paper—and Go Digital with EMR

    Paper was a marvelous invention—and it still has numerous wonderful uses. But its heyday as the medium for medical documentation has come and gone. After all, who wants to spend their days shredding, filing, shuffling, or stacking paper? Just writing that has us feeling sleepy. At this point, there’s not much about documenting on paper that is particularly appealing, especially if it’s a quagmire of quarrelsome patient charts—handwritten, faded, and sharp—just waiting to wreak havoc on your …

  • Common Questions from our Regulatory Roundup Webinar Image

    articleDec 15, 2017 | 19 min. read

    Common Questions from our Regulatory Roundup Webinar

    Earlier this week, WebPT’s own Heidi Jannenga, PT, DPT, ATC/L, and Charlotte Bohnett teamed up to present a webinar detailing the most important regulatory updates that will impact PTs, OTs, and SLPs in 2018. During this hour-long session—which you can view completely free of charge here —our co-hosts covered a lot of legislative ground. And not surprisingly, they also received a lot of audience questions. While we didn’t have time to answer all of those questions live, …

  • 3 Reasons Why Rehab Therapy Employers Should Pay for Staff CEUs Image

    articleDec 14, 2017 | 7 min. read

    3 Reasons Why Rehab Therapy Employers Should Pay for Staff CEUs

    Whether you’re managing recent rehab therapist grads or seasoned professionals, their education is never done—nor should it be. After all, new developments in everything from evidence-based care and operational best practices to patient relationship building and referral generation are constantly coming to light. So, the very best way to ensure that your therapists are practicing at the top of their game is by providing them with access to the very best continuing education resources around. Sure, you …

  • The Consolidation Myth: Is the Independent PT Private Practice Really Going Extinct? Image

    articleDec 7, 2017 | 8 min. read

    The Consolidation Myth: Is the Independent PT Private Practice Really Going Extinct?

    All you physical therapy private practice owners and providers can take a collective sigh of relief, because independent PT practices are most definitely not going extinct. There will, in fact, always be a demand—and therefore a thriving market—for private practice PT. However, current trends in physical therapy—as well as the healthcare industry at large—do indicate a shift, and large physical therapy companies are beginning to buy up smaller organizations. As WebPT President Heidi Jannenga explained in this …

  • Will PTs, OTs, and SLPs Ever Have to Participate in MIPS? Image

    articleNov 29, 2017 | 7 min. read

    Will PTs, OTs, and SLPs Ever Have to Participate in MIPS?

    Despite the fact that earlier this year CMS sent confusing letters to numerous rehab therapy clinics about their participation status in the Merit-Based Incentive Payment System (MIPS) , physical therapists, occupational therapists, and speech-language pathologists are still not eligible to officially participate in this quality reporting initiative. (You can double check your eligibility status by entering your NPI in the form here .) According to the APTA, though, “it's almost a given that PTs will be mandatorily …

  • Internet or In-Person: The Pros and Cons of Online CEU Courses Image

    articleNov 14, 2017 | 6 min. read

    Internet or In-Person: The Pros and Cons of Online CEU Courses

    If you’ve got a professional license, then continuing competency requirements in the form of continuing education units (CEUs) or contact hours are a fact of life—if you’d like to keep that license of yours, that is. Because so many professionals are required to complete CEUs—healthcare providers, psychologists, and lawyers, to name a few—the debate as to whether to take those courses online or in-person is alive and well. While there’s no across-the-board right answer as to which …

  • Billin' for Fill-ins: How to Bill for Temps and Travel PTs Image

    articleNov 8, 2017 | 6 min. read

    Billin' for Fill-ins: How to Bill for Temps and Travel PTs

    Whether you need someone to cover your patient appointments while you’re out of town for the holidays, or you could use an extra pair of hands to help with the seasonal rush, you may be searching for a temp or travel PT. Of course, you’ll want to hire the very best person for the job —but you’ll also want to ensure they’re fully credentialed so you can properly bill and collect payment for their services. With that …

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