• What is Defensible Documentation, and Why Does it Matter? Image

    articleNov 23, 2015 | 4 min. read

    What is Defensible Documentation, and Why Does it Matter?

    I think Julie Andrews was spot-on when she sang the following verse about physical therapists: “When the dog bites, when the bee stings, when you’re feeling sad, you simply remember your defensible documentation , and then you don’t feel so bad.” That is how it goes, right? No? Whoops. Looks like I mixed up some of the lyrics. But, even if defensible documentation isn’t one of your favorite things, that doesn’t make it trivial. In fact, it’s …

  • 2016 CPT Code Changes: What PTs, OTs, and SLPs Need to Know Image

    articleNov 11, 2015 | 2 min. read

    2016 CPT Code Changes: What PTs, OTs, and SLPs Need to Know

    January 1 marks the start of a brand new year. As we clean up the discarded party hats, noise-makers (i.e., pots and pans), and champagne flutes, we tend to reflect on the past year. Upon doing so, we often find that some of our old habits aren’t worth holding onto. That’s why many of us make new resolutions to adopt healthy lifestyle changes (new year, new you!), while simultaneously kicking our bad habits to the curb. But …

  • ICD-10 FAQ Part 4 Image

    articleNov 3, 2015 | 5 min. read

    ICD-10 FAQ Part 4

    Like the many Land Before Time sequels, the versions of our ICD-10 FAQ keep on-a-comin’. But—unlike those beloved dinosaur tales—I don’t anticipate 12 more versions (plus a TV series) will be necessary to cover what’s to come with ICD-10. Still, the questions continue to roll in—albeit a bit slower than they did a couple of months ago. However, most of the inquiries we’ve received in recent weeks have been super specific. That’s why, our most recent webinar—the …

  • How Do Wearables Affect Patient Engagement? Image

    articleOct 19, 2015 | 4 min. read

    How Do Wearables Affect Patient Engagement?

    The idea of patient engagement is hardly new. But, if you were to define patient engagement in your own practice, what would you discover? Is it simply a buzz phrase? (Yeah; that’s a real thing ). Or, is there more depth to your definition? According to this HIMSS study , “Even without universal agreement on ‘one’ definition of patient engagement, two truths are emerging: a patient’s greater engagement in healthcare contributes to improved health outcomes, and information …

  • WebPT Celebrates Global PT Day of Service Image

    articleOct 15, 2015 | 2 min. read

    WebPT Celebrates Global PT Day of Service

    Global PT Day of Service is right around the corner—this upcoming weekend, to be exact. What does that day signify? Well, it means that on October 17, 2015, physical therapists all across the globe are joining together to donate their time in service to their local communities. In the spirit of giving, our founder and COO, Dr. Heidi Jannenga—along with a crew of WebPT employees—will join together with students and other physical therapists across the Phoenix valley …

  • How Financial Transparency Impacts Patient Satisfaction Image

    articleOct 14, 2015 | 3 min. read

    How Financial Transparency Impacts Patient Satisfaction

    As healthcare consumers become increasingly aware of the rising cost of treatment, the phrase “So, what’s it gonna cost me?” likely will take over the patient-provider conversation. Thanks in part to the Internet, individuals have more access than ever to information regarding treatment plans and average costs. Before a patient even walks into your practice, there’s a good chance he or she already has a perceived value of your services. So, throwing financial transparency to the wind …

  • Happy National PT Month: Aging Well Image

    articleOct 5, 2015 | 2 min. read

    Happy National PT Month: Aging Well

    There’s a lot going on in the healthcare industry (cough, cough— ICD-10 ), but this year, October represents more than the greatest coding transition in US history; it’s also cause for celebration. That’s because October is National PT Month . Each year, the APTA determines a new theme that celebrates the strengths of the PT profession. The 2015 focus: aging well. As you’re well aware, physical therapists help individuals with more than injury rehabilitation. Physical therapy can …

  • Do You Dry Needle? Image

    articleSep 29, 2015 | 2 min. read

    Do You Dry Needle?

    According to the APTA , many providers consider dry needling “a safe, easy-to-learn, minimally discomforting, and often-effective technique for patients with certain presentations.” Yet, it remains a controversial practice. Much of the concern lies in the fact that this modality involves piercing the skin; many acupuncturists would argue that PTs don’t have the expertise to perform this type of manual therapy. However, many physical therapists argue that even though the needles they use for dry needling are …

  • The Ultimate ICD-10 FAQ: Part Deux Image

    articleSep 24, 2015 | 16 min. read

    The Ultimate ICD-10 FAQ: Part Deux

    Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, our audience of blog readers and webinar attendees aren’t afraid to ask the tough questions—which means they’re serious about preparing themselves for the changes ahead. And we’re equally serious about providing them with …

  • Back to the Future: ICD-10 Post-Transition Image

    articleSep 23, 2015 | 4 min. read

    Back to the Future: ICD-10 Post-Transition

    Marty McFly started out as a typical teen—carefree with little responsibility—but you know how the story goes: Marty didn’t realize that his actions in the past had the potential to completely erase his existence in the future. Can’t relate to the fictional but oh-so-loveable Marty McFly? With ICD-10 right around the corner, you might have more in common than you think—besides your shared love for Tom Petty or video games. No, I’m talking about something a little …

  • 'Twas the Night Before ICD-10 Image

    articleSep 9, 2015 | 3 min. read

    'Twas the Night Before ICD-10

    By the end of September, it’ll officially be fall . That means that in most cities across the US, you can enjoy the fuzzy comfort of wearing sweaters (at least in places other than Arizona, because it’s hot until, well, always ). Whatever the weather, it’s not going to stop me from anticipating Christmas (as you could probably guess by my title). But there’s more to the end of September than pumpkin spice lattes and holly-jolly anticipation …

  • The Ultimate ICD-10 FAQ Image

    articleSep 1, 2015 | 21 min. read

    The Ultimate ICD-10 FAQ

    Yesterday, we hosted the largest webinar in WebPT history . Thousands of rehab therapy professionals attended the live session, which focused on ICD-10 coding examples . As expected, we received a lot of questions. Below is a collection of the webinar’s most frequently asked questions. The Seventh Character Craze What is the seventh character? The seventh character didn’t exist in ICD-9 , so it’s caused a great deal of confusion. Essentially, it’s a mechanism for applying greater …

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