• The Great Medically Necessary Discussion and How to Use ABNs Image

    articleMar 12, 2014 | 6 min. read

    The Great Medically Necessary Discussion and How to Use ABNs

    For many physical therapists, the phrase “medically necessary” sounds worse than nails on a chalkboard. On the one hand, it’s vague, subjective, and open to infinite interpretation. And on the other, it’s often the determining factor in whether payers—perhaps most notably, Medicare—will provide reimbursement for rehab therapy services. A Bit of History The history of the “medically necessary” reimbursement requirement stretches all the way back to the 1960s. As E. Haavi Morreim explains in  this article , it was …

  • WebPT Staff Spotlight on Elizabeth Warren Image

    articleMar 10, 2014 | 4 min. read

    WebPT Staff Spotlight on Elizabeth Warren

    Note: Each month, we will feature a different member of the WebPT family in our Staff Spotlight blog series. Within the walls of the WebPT Billing Department, Elizabeth Warren is all about keeping things clean: clean processes, clean claims, and clean reimbursements. But when it comes to her weekend Jeep trail expeditions, she doesn’t mind getting a little dirty. “Recently, I’ve really started to get into Jeeping,” she said. “Now that my kids are grown, I’m kind …

  • 5 Ways the Affordable Care Act is Impacting Physical Therapists Image

    articleMar 6, 2014 | 6 min. read

    5 Ways the Affordable Care Act is Impacting Physical Therapists

    Ever since the federal government got the ball rolling on healthcare reform legislation—a.k.a. the Affordable Care Act—it’s been a hot topic of conversation among providers and consumers alike. For the last few years, discussions about the effects of the new healthcare law were purely speculative; but now that the ACA go-live date has come and gone, a clearer picture of its impact—particularly in the realm of outpatient physical therapy—is starting to emerge. Here’s a breakdown of how …

  • When to Report Discharge Codes with Functional Limitation Reporting Image

    articleMar 5, 2014 | 3 min. read

    When to Report Discharge Codes with Functional Limitation Reporting

    Lately, there’s been a bit of confusion surrounding Medicare’s requirements for submitting functional limitation reporting (FLR) discharge codes. Due to a “glitch” in the way Medicare processes claims containing FLR data, some therapists have received claim denials for cases involving tricky discharge reporting scenarios. So, we’ve put together a guide to address some common head-scratching situations. Read on to learn when you need to discharge and when you don’t. Patient Self-Discharges and Returns After 60 or More …

  • 7 WebPT Reports You Should be Using and Why (Part Two) Image

    articleFeb 11, 2014 | 4 min. read

    7 WebPT Reports You Should be Using and Why (Part Two)

    Over the last 24 hours, hopefully you’ve had a chance to try out—or at least take a look at—the three reports I highlighted in  yesterday’s blog post : the Missed Notes Report, the Claims Feed Report, and the Lost Patient Log. If not, I highly recommend checking them out sooner rather than later as they could provide you and your clinic with some pretty valuable business insights. Today, though, I want to go over four more awesome …

  • 7 WebPT Reports You Should be Using and Why (Part One) Image

    articleFeb 10, 2014 | 3 min. read

    7 WebPT Reports You Should be Using and Why (Part One)

    The word “report” often carries a slightly negative connotation. After all, who honestly gets pumped up about things like book reports, progress reports, or  TPS reports ? (Okay, I admit it—I was a lit nerd who actually loved writing book reports, but that’s neither here nor there.) Anyway, when it comes to boosting and maintaining the health of your business, reports can be extremely valuable. And because there are already tons of awesome, easy-to-use reports available within …

  • WebPT Staff Spotlight on Jake Nero Image

    articleJan 29, 2014 | 4 min. read

    WebPT Staff Spotlight on Jake Nero

    Note: Each month, we will feature a different member of the WebPT family in our Staff Spotlight blog series. With his friendly demeanor and his natural flair for communication, Jake Nero has a knack for resolving even the most contentious situations—except when they involve a certain pot-bellied pig named Penelope. “I have a pig that’s my arch-nemesis,” he said. “I threaten to have her as Easter ham all the time, which my wife doesn’t find very funny. …

  • The Story Behind WebPT’s Culture Commitments Image

    articleJan 27, 2014 | 5 min. read

    The Story Behind WebPT’s Culture Commitments

    Company culture can be a tough thing to define. After all, it’s a set of values, beliefs, and styles shared, felt, and propagated by each and every staff member. Ideally, it’s something that develops organically based on the mix of people and personalities present in your office. But as companies grow and change, it’s easy for that founding culture to get lost in the shuffle. So, when WebPT started growing, we knew it was important to preserve …

  • articleJan 23, 2014 | 4 min. read

    Five Reasons Why ICD-10 Isn’t All Doom and Gloom

    The transition to the Tenth Revision to the International Classification of Diseases—a.k.a. ICD-10—is one of the biggest challenges facing the medical community this year. Actually, it’s one of the biggest challenges of the last 30 years, because that’s how long it’s been since ICD got a makeover of this magnitude. Starting October 1, 2015, virtually all medical providers in the US must use diagnosis codes from this brand new code set. Otherwise, they won’t get paid. Oh …

  • How to Showcase Your Company Culture Externally Image

    articleJan 22, 2014 | 4 min. read

    How to Showcase Your Company Culture Externally

    The main purpose of establishing a strong company culture is to get everyone in your business on the same page when it comes to core values. So, on the surface, “company culture” might seem like a strictly internal initiative. But if you think about it, your company culture is basically your practice’s personality—the thing that sets you apart from all the other rehab therapy clinics out there. And because—according to this Bureau of Labor Statistics report —the …

  • 5 Ways to Bring Your Company Culture to Life Image

    articleJan 22, 2014 | 5 min. read

    5 Ways to Bring Your Company Culture to Life

    Too often, company culture is like a bad romance; it starts out hot but later fizzles when other distractions get in the way. Like any lasting relationship, though, an enduring company culture requires a continuous investment of time, effort, and attention. Sure, it’s important to identify and record your cultural values , but words without action are just letters on a page. Culture—at least the kind you want—doesn’t just happen on it’s own. It’s up to you …

  • 5 Company Culture Must-Haves Image

    articleJan 9, 2014 | 6 min. read

    5 Company Culture Must-Haves

    Company culture is kind of like a fingerprint—every business has one, and no two are exactly alike. And while no company culture is inherently good or bad—as Erica Cohen points out in this blog post —there are certain cultural characteristics that are common to the world’s most productive and successful businesses. Here’s a list of five culture must-haves: 1. Collaboration. Nothing destroys a team faster than cutthroat competition among teammates. If you can cut the tension in …

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