All WebPT members (our customers) have unlimited lifetime access to WebPT Technical Support. This feature is automatically included in the WebPT Membership plan. There are no extra fees for any of your team members to talk to a live WebPT expert whenever your clinic have questions.
WebPT support resources include:
- Online knowledge base of documents to help make your clinic more efficient using WebPT.
- Email support to get questions answered after hours or without having to call.
- Unlimited toll-free access to our knowledgeable in-house Member Support Representatives.
With our 99% member retention rate, we have a proven track record with customer satisfaction and willingness to take the extra steps needed to make the transition to an EMR a painless experience. We pride ourselves on providing a superior EMR product for physical therapists and we ensure that our software will allow you to work more effectively and efficiently.
There is always room for improvement and we enthusiastically encourage feedback. If you have any questions or suggestions, please contact WebPT Customer Support by email or call us at 866.221.1870.