WebPT Blog
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0 CommentsSep 18, 2012| Charlotte Bohnett
One way to better market the physical therapy profession is to ensure that you’re appropriately marketing your own clinic. As is the case with any business, you need to know your audience. A common mistake is the “we’ll-fit-anyone” approach. You either end up clueless as to how to promote your clinic or cast too wide of a net, catching flitting minnows rather than loyal marlins. But by narrowing your focus—by finding your niche—you can better position yourself and your profession to increase business. Your marketing will be targeted, specific, and tailored to attract potential patients.
Finding Your Niche
In a whitepaper entitled “Build Your Practice by Finding Your Physical Therapy Niche,” Jeff Worrell suggests a few ways rehab therapists can go about finding their niche: “Take some time to jot down your experiences on a piece of paper...be as specific as possible. Look for similarities and highlight the experiences that are similar.” For example, our very own Heidi Jannenga experienced a sports-related injury in college and received physical therapy as a result. After college, she carved her specialty in athletic rehab therapy.
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Sep 17, 2012| Charlotte Bohnett
Today's blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
A dose of healthy competition never hurt anyone. In fact, it can be exactly the motivation you need to be better in business; better in school; just better. But there’s a monumental difference between setting yourself apart from your competitors and entering into a features race. If we’re all on a mission to elevate the profession and positively alter perceptions about rehab therapy, then we should be focusing on the benefits of our own practices rather than throwing elbows at our fellow professionals. Here are six ways to set yourself apart professionally and successfully.
1.) Identify Your Differentiators
Choose your words carefully—and we’re not just talking about obvious professionalism. Craft your story then tell it, and do so without clichés. It’s really easy to get into a “we’re #1” race with your competitors (a la Verizon and AT&T). But it takes strength, creativity, and a strong understanding and appreciation of what sets you apart to market yourself in a new way (a la Apple). Avoid words like “best,” “unique,” and “top” and focus on the substance behind this language. Why do you do what you do? What do you believe? How do you fulfill what you believe? What do you offer that’s different? How will your patients benefit? What do you want to provide (even intangibly) that no one else has even thought of yet? For a little more inspiration, check out Simon Sinek’s Golden Circle TED Talk below.
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Sep 14, 2012| Charlotte Bohnett
Today’s blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
Like us! Follow us! Nowadays most clinics have a Facebook and/or a Twitter. With everyone vying for customers’ attention on their newsfeeds, how do you stand out? How do you make your posts, tweets, and page more than just standard business promotion? Let’s talk about impact, emotion, and education. This week, we’re discussing four ways to use social media beyond the standard and instead, use your online presence to market yourself and the profession.
This week we’ve talked thought leadership, promotion, and feedback. In this fourth and final installment, let’s talk getting into the trenches with your fellow users.
Be One of the Users
Be a person first and a business owner second. While the face that you present through your company’s Facebook, Twitter, LinkedIn, YouTube, and/or Pinterest accounts should always remain unfailingly professional, it’s important to find and use your own voice. Your consumers will relate to and therefore trust you much more as a human instead of a company. So how do you successfully achieve this? Be relatable, be honest, be humble, and most importantly speak in a way and about topics that your consumers are interested in hearing. What that ultimately means is be one of the users, one of the people, a member of the community.
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Sep 13, 2012| Charlotte Bohnett
Today’s blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
Like us! Follow us! Nowadays most clinics have a Facebook and/or a Twitter. With everyone vying for customers’ attention on their newsfeeds, how do you stand out? How do you make your posts, tweets, and page more than just standard business promotion? Let’s talk about impact, emotion, and education. This week, we’re discussing four ways to use social media beyond the standard and instead, use your online presence to market yourself and the profession.So far we’ve talked thought leadership and promotion. How about we tackle press?
Handle Good and Bad Press with ComposureBecause social media allows for instant, two-way dialog, it’s important to be ready for all kinds of comments, both good and bad. Whether high or low praise, you have to be ready to respond in a manner that best represents you and your brand. Just remember, it’s often the critical feedback that helps you and your business grow.
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Sep 12, 2012| Charlotte Bohnett
Today’s blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
Like us! Follow us! Nowadays most clinics have a Facebook and/or a Twitter. With everyone vying for customers’ attention on their newsfeeds, how do you stand out? How do you make your posts, tweets, and page more than just standard business promotion? Let’s talk about impact, emotion, and education. This week, we’re discussing four ways to use social media beyond the standard and instead, use your online presence to market yourself and the profession.Yesterday we talked about becoming a thought leader. Now let’s talk promotion.
Promote More Than Your Services
Sure, you’re the best in the business. You’re unique in your services, and every one of your potential customers needs to know what you offer. But there’s more to it than that. “People buy based on emotion and justify with facts,” according to Bryan Eisenberg on ClickZ. So what does this mean? Your consumers are not making their buying decisions rationally. They are not selecting you over your competitor based on logical, rational thought; they are going with their gut, how they feel about you.
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Sep 11, 2012| Charlotte Bohnett
Today’s blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
Like us! Follow us! Nowadays most clinics have a Facebook and/or a Twitter. With everyone vying for customers’ attention on their newsfeeds, how do you stand out? How do you make your posts, tweets, and page more than just standard business promotion? Let’s talk about impact, emotion, and education. This week, we’ll discuss four ways to use social media beyond the standard and instead, use your online presence to market yourself and the profession.
Become a Thought Leader
According to an article in Inc., “a thought-leader is someone who is willing to step into the spotlight and voice their points of view, innovative ideas, and potentially controversial opinions. He drives conversation and peppers the Internet and other outlets with his insights, ideas, and expertise. She inspires others to follow their dreams and teaches them to think big, solve problems, and face their fears.”
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Sep 10, 2012| Charlotte Bohnett
Today's blog post comes from copywriters Erica Cohen and Charlotte Bohnett.
Last week WebPT released a system update that included the following enhancements:
- Additional tests for the Movement Based Spinal Assessment
- Additional tests to support evidence-based practice
- Pain assessments available for multiple body parts
- Improvements to the AdvancedMD integration
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Sep 6, 2012| Heidi Jannenga PT

Today's blog post comes from WebPT co-founder Heidi Jannenga, PT, MPT, ATC/L.
As summer comes to a close (at least for most of the country; it’s still over 100 degrees in Phoenix), many of you may experience a change in your clinic as students go back to school. The return to school is always an exciting time for most, with activities like shopping for back-to-school clothes, anticipating a new curriculum, and gearing up for a new sports season. This is also the time of year when many clinic owners complete their budget for next year. With reimbursements continuing to decrease, continuing education allotments are often the first cuts. Here, I would like to make the case for the importance of continued education.
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Sep 5, 2012| Erica Cohen
Today's blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
“We have all heard it from our patients,” says WebPT cofounder Heidi Jannenga, PT, MPT, ATC/L, “PT really stands for ‘physical terrorist’ or ‘pain and torture.’ Sure, there are certain situations where ‘no pain, no gain’ is an appropriate slogan, but the general misconception that physical therapy is only pain just isn’t right. We’re doctorate level healthcare providers, not to mention the musculoskeletal experts, so while increasing range of motion of a frozen joint is no walk in the park, when it results in increased functional independence and reduced pain for the patient, it’s totally worth it.”
There are plenty of online resources devoted to clearing up this misconception (like this), but even more perpetuating it (like this, this, and this gem, whose author imagines his physical terrorist is speaking with a German accent: “Ve haf vays of making you flexible…”).
Perception is reality, so while we all chuckle, the physical terrorist label is probably not going to build business or leave anyone feeling warm and fuzzy about the industry as a whole. So let’s change it; alter these misperceptions and better message the real benefits of rehab therapy—like health, wellness, and mobility. Oh, and the fact that you genuinely care about building a relationship with your patients that lasts way beyond a few sessions.
This month’s blog posts will all focus on marketing the rehab therapy profession—everything you need to know to successfully communicate the value of your services to your patients, the community, and fellow medical professionals. When you control the messaging, you get to decide how you want to present yourself, and we bet there’s many things you’d rather highlight than physical terror.
But this certainly isn’t a one-sided street. We want to hear from you! How do you want the world to perceive your profession? What marketing tips do you have? Chime off on social and in the comments below.
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Sep 4, 2012| Erica Cohen

Today's blog post comes from WebPT copywriters Charlotte Bohnett and Erica Cohen.
Documentation sucks. We get it. That’s why we created documentationsucks.com, a place for you to show us how you feel about pen and paper. We know it ain’t warm and fuzzy with rainbows and sunshine. It’s cumbersome and bang-your-head-against-a-wall frustrating. That’s why we want you to get real with your documentation. If you haven’t already, up your clinic’s game and get WebPT.
And while you’re at it, show us that you’re ready to ditch the pen and paper (or celebrate the fact that you’ve already ditched it) with our awesome contest. We’re talking free schwag (a super soft “ditch the pen and paper” tee), a fun interactive website (high-fives to fellow rehab therapists), creative pictures (or quirky, silly, cute), and cool prizes (hello, MacBook Air).
Here are the Documentation Sucks contest details:
1.) Get Your Shirt
Visit documentationsucks.com to request your free Ditch the Pen & Paper t-shirt.
2.) Show Off Your Shirt
Take a photo (or several) of you (or your friends) creatively sportin’ the shirt (props for pics that illustrate why paper documentation sucks)! Then upload the photo(s) to documentationsucks.com.
3.) Vote and Promote
Visit documentationsucks.com to vote for uploaded photos (yours included) and promote ‘em on Facebook, Pinterest, and Twitter (#docsucks).
4.) Win
We’re talking not one but two winners. You pick one (most votes), and we pick the other (our fave). The prize? Each winner scores an Apple MacBook Air.
Ready for some mighty fine print? Head to documentationsucks.com for the full contest rules and regulations. Contest ends November 15th, and starts right now!
You’re still reading? What are you waiting for? Ready. Set. Documentation Sucks!
