Nov 29, 2011| Mike Mannheimer
Here at WebPT HQ, we are gearing up for PQRS 2012. One of the pieces of PQRS that is most commonly misunderstood is the difference between claims and registry based services. Let's take a minute and clear this up.
Claims and registry-based reporting both result in the same outcome for your clinic-- successful participation in PQRS. WebPT offers both options with claims-based being priced $99 per calendar year and registry-based at $299 for the calendar year. Many people look at the price and automatically assume claims is the way to go. Not so fast. There are some major cost and workflow considerations when taking on the claims-based beast.
A PQRS claims form has to be filled out in accordance with each note completed. These forms are usually at least a page long and have to be managed and periodically submitted over the course of the year according to dates specified by CMS. In our experience, clinics need to have a dedicated staff member to manage the process or they need to pay a billing service provider to manage the process for them. Both of those options cost significantly more money than the attractive $99 fee for claims. All of the sudden, your clinic has spent a lot more time and money on PQRS than you previously anticipated.
Nov 23, 2011| Lindsay Bayuk
grate·ful: adj \ˈgrāt-fəl\1a : appreciative of benefits received
b : expressing gratitude <grateful thanks>2 a : affording pleasure or contentment : pleasing
b : pleasing by reason of comfort supplied or discomfort alleviated
Kicking off the holiday season is the food-fanatic’s favorite, Thanksgiving. In the hectic preparation of the Thursday feast and family festivities, we took a moment to discuss what it means to be grateful. You can look it up in a dictionary, but it’s what you feel in your heart that matters most. We all have our own definition.
In the spirit of sharing, we wanted all of you to know some of the things members of our team are grateful for this season. Below you'll find direct responses from our team.
"I'm incredibly thankful for my health and a great group of friends and family." - Jenny
"I’m grateful for my family and my wonderful little girls." - Matt
"Every day I'm grateful for all the important people, freedoms and opportunities in my life." - Kathleen
"Very simple. My family and that I am currently four years cancer free." - Mike"I'm thankful for a lot of the little things. Being in Colorado; I'm thankful every time I walk outside and see the Rockies towering over me. It makes me thankful to be alive to witness all of the beauty." - Paul F.
"For my professional life, I joined the 'WebPT Family' around this time last year. I'm thankful for the opportunity WebPT has provided me. Supplying a comfortable work environment where I can mesh with a strong collective of professionals focused on accomplishing common goals." - Ryan
On Monday we gathered the “WebPT Family” to share a meal together (see the photo above). And as we think about Thanksgiving as a company, we recognized that our members are very much a part of that family. When discussing what it means to be grateful, Tom, our Director of Marketing said it best, “For me, putting food on the table is a privilege for my family. This makes me appreciate our members. After all, they pay our salary. They allow me to put food on the table for my family and they even allow me to help others who perhaps could only dream of a Thanksgiving dinner.”
Thank you for your support, encouragement, and ideas. WebPT is grateful to all of you.
What is your definition of "grateful" this season?
Nov 21, 2011| Lindsay BayukUpon logging in this morning, thousands of WebPT members across the country accessed a newly improved system. We’re grateful to all of the members who helped make these improvements possible. Over 30 members submitted ideas that were implemented in the release that happened late Friday night! Many members even saw more than one of their ideas come to life.
To all those contributing members--thank you for submitting your ideas and suggestions to us via the Idea Portal. It’s only by leveraging your expertise that WebPT will continue to be the best documentation software for therapists by therapists.
One of the major improvements in this release is custom initial exam profiles. Last week we posted a blog post on our Resource Page of our website that included details about the new feature.
Other updates included enhancements to the Pediatrics module, additional clinical objective tests, additional billing codes, improvements to reporting and alerts, and overall system enhancements. WebPT Members can access the detailed list of improvements in the News & Updates section of the Dashboard.
Have more ideas? Tell us. We want to hear from you. Email us at firstname.lastname@example.org.
Nov 16, 2011| Lindsay Bayuk
Feedback is the breakfast of champions. - Ken BlanchardIn mid-September of this year we launched our first ever member survey. The purpose of the survey was to get a report card from our members on how we’re serving them.We had nearly 400 responses over a period of two weeks. Thanks to the members who took the time to give us feedback. The survey results gave us a lot to digest. Members told us what we are doing really well and where we can improve. Everything was good to hear and we’ll work to incorporate all of the comments into our future plans. We were most satisfied with some of the statistics found below and wanted to share them with all of you.Are you confident that WebPT is Medicare compliant? We found that 93.9% of respondents said, "Yes."
Nov 15, 2011| Mike Mannheimer
We want to hear from you! Part of being the best solution for Physical Therapists, Occupational Therapists and other Rehab Providers is providing a venue for sharing best practices and advice. We want to ensure that we keep it personal, so we're lauching WebPT Office Hours!
WebPT office hours will feature one of our knowledgeable support representatives fielding questions as they come in directly from our members. We will be on Webcam from WebPT HQ answering your questions live! This should be a great way for our members to benefit from hearing questions of other members and to see the bright shining faces of the people you talk to everyday.
We're always proud to offer unlimited email and phone support to our members. This is just another avenue to go above and beyond support requests and share best practices and how to optimize the use of the system.
Our first ever Office Hours session will be on Thursday Nov 17th at 10 EST / 7PST. No need to sign up, you simply show up and chat us over your questions. Click on this link on Nov 17th to join in the festivities. We look forward to hearing from you. See you then!
Nov 14, 2011| Lindsay BayukMove that bus! Ty Pennington may not be coming to build you a new house, but now you can build your own initial exam profiles. At WebPT we’re really pumped to launch this long-awaited feature. Many members have given us their feedback about improving the initial exam (IE) and this was at the top of the list. Starting on November 21st, WebPT Members have access to these new features:
- Continued use of WebPT Standard IE Profiles
- Fully-Customizable, Clinic-Wide Profiles
- Fully-Customizable, Personal Profiles
- Fully-Customizable, WebPT Peer-Reviewed Profiles
- Copy and Edit Any Existing Profile, At Any Time
- Select Only the Tests You and Your Clinic Want to Use in the Initial Exam
- Preview Your Custom Profile Before Saving
Nov 10, 2011| Lindsay Bayuk
The WebPT Sales Team had a rocking time in Seattle, WA last week at the APTA Private Practice Show. While it was a little cooler in Seattle than we're used to in Phoenix, we enjoyed the fall colors and even a little rain! Thanks to all of our members who stopped by to talk with us. We love the opportunity to put faces with names. One of our members, Darla Whitehead of Be Active Physical Therapy in Pearisburg, VA had a quick message to share with us (and all of you). You can watch the video below. Thanks Darla!
Nov 2, 2011| Lindsay Bayuk
Just like eating your broccoli is not required, neither is PQRS. If you don’t do it, however, eventually you’ll get fined. And if you don’t eat your broccoli, Mom will probably send you to your room. Or worse, no dessert.PQRS is one of those things that Mom may advise you to do. Why? Because it’s good for you. If you and your clinic start adopting your workflow for PQRS now, you’ll be better prepared for the future. A small investment of time and money now, will payoff in a big way down the road.
It’s actually a lot like your patients. From time to time, some patients may not be excited to do physical therapy. It’s a lot of work. What do you tell them, though, when they are overwhelmed by “work?” You probably tell them that they need to work to get better. Maybe they need to change their past actions/habits in order to heal. And what looks like “work” at the beginning will soon become new habits. And eventually, they will see the fruits of their labor.
Nov 1, 2011| Lindsay BayukTwo weeks ago we launched our first ever in-person members event called Evolve. This focused, local event gave physical therapists an opportunity to come together and discuss electronic medical records (EMR) software and elements that affect their practice. We were thrilled to have such engaged members and non-members attend. The discussion focused on the day-to-day business of running a physical therapy clinic. We talked about how members currently use WebPT and how it can be improved. Our leadership team also discussed the future of WebPT with a sneak peak at our product roadmap for 2012 and solicited feedback on our ideas.
David Straight of E-Rehab also presented, as a featured speaker, on a variety of marketing best practices for physical therapists, including a deep dive on all the do’s and don’ts for getting one’s physical therapy clinic on the map...Google Maps, that is.
Overall, the feedback on the event was really positive. All the therapists who attended particularly enjoyed networking and sharing ideas with other therapists.