First Redcord Clinic in the U.S.

Business Challenge

Ian Kornbluth and his wife Jamie have been clinic owners for 7 years. They have always been determined to stand apart from their competition by having the latest technology and clinical advancements in the industry. While their clinical work was establishing a model of physical therapy for the 21st century, their practice management and documentation was left in the past.

Before WebPT, Ian and Jaime scheduled patients into an appointment book, documented patient records into paper charts, and files away countless pieces of paper into storage boxes. Ian knew that he needed cutting edge documentation if he wanted to continue to differentiate his practice and began to search for an answer.

Solution

Ian Kornbluth, owner of Neurac Institute for Physical Therapy, signed up with WebPT to dedicate more time to patients rather than to notes and correspondences with insurance companies and doctors.

 "We use WebPT for Scheduling, Documentation, Billing and now even for our HEP. Patient information is entered just once, with electronic carry-over to all 4 modules. We are finally able to access our patient charts from any computer in a safe and secure manner." 

Benefits

Since joining WebPT, Ian has saved a considerable amount of time usually spent documenting. On a per day basis, Ian and his staff have cut their documentation time in half, which allowed his therapists to spend more time with their patients. In addition, Ian noticed a great improvement in his payment cycle. With a WebPT Billing Integration he cut his payment cycle from 6 weeks down to 3 weeks. Getting paid faster has had a great impact on cash flow at Neurac Institute for Physical Therapy.

The Physical Therapists have enjoyed the ability to do their notes whenever and wherever they like. They are also able to view their schedules from home, which gives them the ability to manage their time better. Ian and his staff have also greatly cut down on time spent searching for patients and accessing their records.

 "After 7 years of clinic ownership, I finally have a program that meets all of my needs for patient scheduling, documentation, HEP and billing.  WebPT took my practice from ordinary to extraordinary."