WebPT is not outsourcing billing to another country, but folks that are working within the USA and accessible when you need them to be accessible. With the good communication they have with me, I feel like they are part of my staff. When I email my representative, I get a prompt response. When I call I get my representative directly.
Furthermore, WebPT Billing is not just taking the low-hanging fruit. WebPT has helped my clinic identify the small errors that get claims rejected; they fight for every dollar we earn. WebPT frees me to treat my patients and grow my clinic…the reason I started my own clinic. WebPT is integral in my clinic’s success.
Testimonials
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Zach Sutton, DPT, MS, OCS McMinnville, TN
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Instead of the many sticky notes all over my laptop, so I remember which progress note needs to be finished or which billing has not been completed yet, WebPT tracks that for me. There are no bulky charts to get misplaced!
Deborah Stack, PT, DPT, PCS Doylestown, Pennsylvania -
My business partner and myself wanted to personally thank you for the high quality of services provided by WebPT. We are currently undergoing complete and utter devastation in our community. Many of our patients have been killed, injured, or are still missing. Our ability to access our patient information from remote sites has greatly helped our efforts in locating patients. WebPT has proven to be a great resource in a terrible time.
Paula Parker, PT Joplin, Missouri -
I now have more family time because of WebPT. I have always taken my work home with me but now it takes me half the time and I have complete access to all of my patient records at my finger tips from home as well.
Ben Freeman, PT/Clinic Owner Lone Tree, CO -
We used to do everything on paper and WebPT allowed us to go Green. We work from multiple offices and can even access files from home. Going electronic makes us more professional. We didn't realize how inefficient we were until we starting using WebPT. Now we have reduced our storage space for files and can fax direct from our iPads. Now that my staff has WebPT they could never go back.
Mark Spier, Owner Norfolk, NE -
The learning curve for WebPT is VERY, VERY short. WebPT was a 2 hour phone conference and everyone was ready to go. No one complains because the system works.
Louie Zuniga, Owner/President El Paso, TX -
I am very happy with the WebPT system. I had been looking at other systems for quite some time. Therapists were begging me for something. But nothing out there was simple and affordable, until I ran across your documentation system, and it clicked that WebPT was the solution. Documentation can even be done from my home. It also gives my part time PTs a faster way to get in and out of the office, saving me manpower hours. I highly recommend WebPT to my fellow PT friends. Thanks for coming out with such a great product!
Michelle Wolpov, PT/Clinic Owner Manalapan, NJ -
Our clinic is busy and WebPT is efficient and easy to use. I am especially pleased with the response time from technical support when I had a question. I think the change over to WebPT was a great idea.
Niki A , Patient Services Manager Phoenix, AZ -
We love your product and especially your quick response to questions!
Mario Franco, PT/Clinic Owner Bridgeton, NJ -
Prior to WebPT everything in our office was handwritten, often with poor quality and difficult to read. Many of our staff never used a computer before and they have adapted well. Records are cleaner now and we have fewer questions from payers. I'm not the best typist in the world or the most proficient member of my staff with a computer, I took home 6 charts to give [WebPT] a try, after the first day I was hooked.
Bob Bacci, PT/Multi-Clinic Owner Hanford, CA -
Since we started using WebPT, we have not had a single charge come back denied.
Jeff Thalman, PT/Clinic Owner Richfield, UT -
I have two practices and WebPT gives me the flexibility to access my patient records from either site and from any computer in a safe and secure manner.
Ian Kornbluth, PT/Multi-Clinic Owner Hopewell, NJ -
I am all on iPad in clinic now and I can tell you WebPT is even more amazing when it's right in the room with me.
Kenji Carp, PT/Clinic Owner/Director Eugene, OR -
With WebPT our documentation is centered around what we do. We have PT specific workflows built right in. We used to have to duplicate patient demographics when a patient was being seen for more than one issue. What used to take an hour with our previous software now takes 10 minutes to document. We can access our schedules and files from home or anywhere with Internet access. And, with one click we can fax patient information over to physicians and insurance companies.
Donna Burris, Lead Front Office Manager West Linn, OR -
We have PT's working out of patient homes and multiple locations. This made managing paper documentation rather difficult. It just took a couple weeks for our PT's to get used to the system and now it has streamlined our efforts to a centralized website where we can manage all charts, saving time and paper. We are also much more professional looking. WebPT is awesome, and keeps us compliant with alerts for progress notes, etc. for Medicare.
Jim Prussack, Owner Encinitas, CA -
WebPT costs less than having personnel type and print notes the old fashioned way. Now we don't have to worry about note transcriptions and multiple revisions. We can communicate faster with our referral sources and the Physicians like the typed, legible notes. The transition to WebPT has been relatively straight forward.
John Pearson, Owner Craig, CO -
We were using a combination of Microsoft Access and paper and we found there was just too much inconsistency in our patient notes. Notes went missing, some notes were dictated incorrectly and we could not control compliance issues with paper. With WebPT we are definitely more streamlined. We have less problems with follow-thru and we like the templates and documentation flow in WebPT.
Damon Whitfield, Clinic Manager Harbor Springs, MI -
We noticed an immediate improvement in consistent use of standardized outcomes measures for Medicare but also our private insurance patients. This was always a quality assurance goal but having the outcomes measures readily available in the records section of WebPT made it surprisingly easy for all clinicians to gather this data routinely. Our referrals appreciate the easy to read reports and the fact we can fax or email them very rapidly if they have an urgent request. Our patients also report they like that we are charting accurately and the improved communication with their other health care providers.
Kenji Carp, Owner/Director Eugene, OR -
With WebPT our documentation is much more streamlined and the entire practice is able to access patient records faster and easier.
Luann Teetsell , Credentialing Supervisor/Contracts Purchasing Staten Island, NY -
Going to WebPT has been one of the best decisions I have made as a clinic owner. Between the time saved organizing, faxing & managing records - as well as the paper, toner and charts I no longer have to purchase - WebPT saves me money.
Michael Finnegan, PT/Clinic Owner Castleton, VT
