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  • Are Your Patients Really Satisfied? Five Metrics to Find Out. Image

    webinarAug 26, 2014

    Are Your Patients Really Satisfied? Five Metrics to Find Out.

    The patient experience starts long before a patient walks through your doors and continues long after he or she completes therapy. With such a lengthy and involved process, how do you know your practice is crafting the best possible overall experience—one that’s high-quality, consistent, and memorable? That’s where metrics come in. They’re not just for finances or marketing. In fact, there are key metrics linked to every step of the patient experience—ones you can monitor and leverage …

  • Financial Metrics—Frightening or Doable? Doable. Image

    articleAug 25, 2014

    Financial Metrics—Frightening or Doable? Doable.

    Tracking financial metrics in your practice doesn’t have to be hard, and it doesn’t have to distract from treating patients. In fact, even if you don’t have a systematic way of tracking, you’re probably already doing it informally. For example, you probably have a pretty good idea of your bank account balance, and you likely know how many patients your practice sees on a given day. You know these things because they are crucial to your survival …

  • This Week in PT News, August 22 Image

    articleAug 22, 2014

    This Week in PT News, August 22

    Physical Therapy Improves Outcomes for Patients with Lumbar Disc Herniation A new study out of Belgium reveals that physical therapy can improve outcomes for patients with lumbar disc herniation when provided in conjunction with a comprehensive treatment plan. More than 75% of the patients who received physical therapy reported feeling “excellent” at the end of the study. Learn more about this research here . Fall Prevention is Key to Older Age Independence As reported in a recent …

  • Are Your Patients Really Satisfied? 5 Metrics to Find Out. Image

    articleAug 21, 2014

    Are Your Patients Really Satisfied? 5 Metrics to Find Out.

    Physical therapy can be a long, hard, difficult—and yes, sometimes unenjoyable—experience. So what, then, keeps patients coming back for more? Well, it’s probably safe to assume that it’s not the sweat-inducing gym sessions or the wince-eliciting manual therapy. Rather, I would argue it’s the feeling your patients have when they leave your clinic at the end of their visits. How are they feeling as they walk to the parking lot? Satisfied? Happy? You might not realize it, …

  • The ROI of Social Media Image

    articleAug 19, 2014

    The ROI of Social Media

    As therapists, we’re taught that we must use objective measures to track our progress in the clinic with patients. We use range of motion measurements, manual muscle testing, and other methods to demonstrate patient progress toward therapeutic goals. How ironic, then, that most of us have no idea how to track our efforts in the realm of social media! We’re not alone in this, though. A recent article in  Mashable reported that 84% of those using social …

  • Mastering the Metrics for an Exit Image

    articleAug 18, 2014

    Mastering the Metrics for an Exit

    A checklist for what matters most to potential buyers of your therapy practice The physical therapy and rehabilitation care industry market is large and growing. Merger and acquisition activity continues to be on the radar for many of our nation's largest rehab therapy providers with six of the ten largest players now owned by private equity firms. There are several reasons for this industry phenomenon, which has driven multiples to a 20-year high and has attracted both …

  • This Week in PT News, August 15 Image

    articleAug 15, 2014

    This Week in PT News, August 15

    Many Adolescents Suffer from Knee Pain for Several Years It’s very common for adolescents to experience “growing pains” in their knees; however, for some adolescents this pain can last for several years, according to a new study . If the knee pain is left untreated, it eventually could develop into knee osteoarthritis, says physical therapist Michael Skovdal Rathleff, PhD, of Aarhus University. The most effective treatment to combat knee pain and prevent knee osteoarthritis is to #GetPT. …

  • How to Get New Patients: Calling Dr. Google! Image

    articleAug 14, 2014

    How to Get New Patients: Calling Dr. Google!

    Brrrring! Just like that, my phone rings, and on the other end of the line is a new patient inquiring about an appointment—a new patient sent from my number-one referral source. This source requires no pandering, office lunches, or thank-you letters, and it will refer hundreds of new patients to your practice, too. Who is it? Dr. Google, of course. Dr. Google is the referral source I have to thank for the majority of new patients who …

  • Revenue Metrics Every PT Private Practice Owner Should Know Image

    articleAug 13, 2014

    Revenue Metrics Every PT Private Practice Owner Should Know

    The phrase “revenue metrics” might conjure up images of highrise boardrooms, laser pointers, and Powerpoint slideshows with graphs galore. But these financial data points aren’t just for corporate bigwigs; every business person—including physical therapy private practice owners—should not only know what these figures are, but also pay attention to them. While there’s probably no need for you to run out and buy a laser pointer (unless you really want to—I mean, they are pretty darn cool ), …

  • What You Need to Know About Calculating Expenses Image

    articleAug 12, 2014

    What You Need to Know About Calculating Expenses

    We briefly talked about totaling up expenses in order to calculate your net cost per visit in a previous post , but today, let’s take a deeper dive into the expenses side of things. Admittedly, it’s not the most exciting topic, but it’s necessary nonetheless, so here we go. Below are four metrics to help you get a handle on the costs of doing business (adapted from this article ): 1. Wages divided by net revenue. Rehab …

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