WebPT Blog - WebPT
May 28, 2013| by Brooke Andrus
Here at WebPT, we care a lot about company culture. In fact, we wrote the book on it. Well, maybe not the book, but we did write a book on it. We’re talking about our Team Commitment handbook, which details each of the six traits that define our company—the oil that keeps all of our gears in sync and moving smoothly, so to speak. But the effects of these tenets extend well beyond the walls of WebPT. Adhering to them helps us provide exceptional customer service, which in turn helps our Members achieve greatness in therapy practice. As such, we thought you might be interested in the laws governing the WebPT world. So, here’s a rundown of the six qualities we strive for every day at WebPT:
1. Service – Create Raving Fans
Our Members are the center of our universe. We are here to help them succeed, which is why we are so committed to listening attentively to their concerns and doing our darndest to come up with solutions.
2. Accountability – F Up; Own Up
Passing the buck is a cardinal sin around here. Pointing fingers only gets in the way of providing the best possible service to our Members. Yes, we’re human—just like you—and sometimes we make mistakes. But when we do, we won’t rest until we fix it. In other words, you can always count on us to make things right.
May 13, 2013| by Erica Cohen
If you’ve been paying attention to our blog posts, our webinars, and functionallimitation.org for the past few weeks, you might think we here at WebPT have gone a little FLR-crazy. And you’d be right. You see, the latest CMS regulation—functional limitation reporting (FLR)—has some pretty severe consequences for noncompliance. Namely, if you don’t comply, you don’t get paid. I don’t know about you, but that seems like an awful lot of pressure. So, we’ve set out to give you all the information and tools you need (including a fully integrated functional limitation reporting solution available within WebPT after May 17) to become an FLR Master. This way, in addition to supreme bragging rights as a result of your mastery, you’ll also get paid. We think that’s kind of a big deal.
With that in mind, here’s a flowchart that walks you through FLR in theory. Essentially, this is everything you’ll need to consider if you’re doing FLR on your own. Holy steps, Batman!
Following this chart is a nifty FLR in WebPT SmartArt graphic. Notice the difference? You don’t have have to be an FLR Master to see that WebPT’s integrated functional limitation reporting solution (coming May 17) is going to make FLR easy peasy.
May 9, 2013| by Erica Cohen
With July 1 right around the corner, we know what’s on your mind: functional limitation reporting (FLR). That’s why we’ve dedicated (almost) this entire month to the ins and outs of G-codes and severity modifiers. But perhaps our discussions have been a little too theoretical for your liking. (We know FLR is one spicy meatball.) If that’s the case, don’t fret. Here’s a more concrete patient example to help solidify your understanding of CMS’s latest regulation. First, some handy dandy references for said example.
Mobility: Walking & Moving Around
- G8978 Mobility: walking and moving around functional limitation, current status, at therapy episode outset, and at reporting intervals.
- G8979 Mobility: walking and moving around functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting.
- G8980 Mobility: walking and moving around functional limitation, discharge status at discharge from therapy or to end reporting.
Mar 22, 2013| by Erica Cohen
Registration for Evolve 2013: Palo Alto is almost over. Don’t miss out. This isn’t your typical conference. It’s all about rehab therapists, and it’s free. Connect with peers, hear from industry experts, exchange best practices, and learn how to increase revenue. Isn’t it time to evolve your clinic?
WebPT Evolve 2013 • March 28 • Palo Alto, California
In this conference, you’ll learn how to:
- Keep your clinic compliant (Thanks to compliance expert Rick Gawenda of Gawenda Seminars)
- Improve your accounts receivable processes (Thanks to WebPT billing expert Stacey Abelman)
- Understand and effectively use social media (Thanks to WebPT social media and blogging experts Charlotte Bohnett and Mark Kats)
Plus, you’ll discover the evolution of WebPT with owners Heidi and Brad Jannenga as well as meet and mingle with community members over drinks and hors d’oeuvres.
Want some more deets? Here’s the presentation schedule:
12:30 PM: Registration
1:00 PM: The Evolution of WebPT with WebPT Co-Founders Heidi and Brad Jannenga
1:30 PM: Billing: Ten Tips for Better Accounts Receivables with expert biller Stacey Abelman
2:45 PM: The PT Guide to Social Media with social media and blogging experts Charlotte Bohnett and Mark Kats
4:15 PM: Keeping your Clinic Compliant with compliance expert Rick Gawenda
5:30 PM: Constantly Evolving. It's What WebPT Does.
Brad and Heidi Jannenga, Co-Founders, and Paul Winandy, Chief Executive Officer, explain what drives them to achieve greatness every day. Here, you'll have the opportunity to participate in an open discussion about WebPT—past, present, and future.
6:30pm: Drinks and hors d'oeuvres
“What Box Does my G-Code Go Into?”: Responding to Outdated Questions Related to Paper Billing ClaimsMar 20, 2013| by Stacey Abelman
Today’s blog comes from WebPT’s Billing Onboarding & Operations Manager Stacey Abelman. Thanks Stacey!
Members often ask: where does my G-code go? Or what box does my NPI go into? Additionally, we—as the WebPT Billing Service—receive such requests as “I need my facility address changed in Box 32” or “I need to use my Tax ID instead of my SSN in box 24j.” But these “boxes” that Members sometimes refer to don't exist anymore in modern billing. In fact, they’ve become my personal four letter word. For a typical practice, 99% of claim submissions are electronic and sent in an ANSI 5010 837 format. If you are still printing paper claims for more than 1% of your payers, let’s be frank, you're outdated. And in this situation, trust me, you don't want to be outdated.
Feb 25, 2013| by Erica Cohen
Last weekend, WebPT rolled out a new addition to the WebPT Medicare Allowable Fee Schedule and Cap Alert System: the Medicare Allowable Cap Report. We are so excited for this new feature launch that we thought we might take a few lines of our blog to walk through the WebPT Fee Schedule and Cap Alert System basics.
Feb 11, 2013| by Erica Cohen
We’ve covered the ins and outs of G-codes as well as how it easy it will be to implement them successfully within WebPT—and why an integrated functional limitation reporting solution is the best solution. Today let’s go back to the G-code basics.
What’s a G-code?
Effective July 1, 2013, CMS will require therapists to complete functional limitation reporting through the use of new G-codes and corresponding severity modifiers for all eligible Medicare patients at the initial examination, at minimum every ten visit (or progress note), and at discharge in order to receive reimbursement.
Feb 7, 2013| by Erica Cohen
As many of you already know, CMS will begin mandating functional limitation reporting on July 1, 2013. In short, this means that if you do not successfully complete functional limitation reporting (in the form of G-codes and corresponding severity modifiers) for every eligible Medicare Part B patient you see beginning July 1, 2013, you will not receive reimbursement for your services. For those of you who treat a high percentage of Medicare patients, successfully completing this requirement may mean the difference between keeping your lights on or closing your doors. Sounds daunting, right? It's actually not. Sure, the repercussions for non-compliance are severe, but it's really not that hard to be compliant—especially if you choose the right reporting tool, like WebPT's fully integrated EMR + functional limitation reporting.
Still getting up to speed on functional limitation reporting? Watch our free functional limitation reporting webinar or download the slides here.
Feb 5, 2013| by Heidi Jannenga PT
Today's blog post comes from WebPT Co-Founder Heidi Jannenga, PT, MPT, ATC/L.
By now, I’m sure you’ve heard about functional limitation reporting—also known as claims-based outcome reporting (CBOR) and G-code reporting. Regardless of what your clinic calls it, functional limitation reporting is coming quickly. In fact, as of July 1, 2013, CMS is making it mandatory. That means they won’t pay you for your services if you don’t properly report functional limitations via specific G-codes on the claim form for each eligible Medicare patient. Now, if you’re a WebPT Member, we got you covered. In mid-spring, we’re integrating functional limitation reporting (G-codes and corresponding severity modifiers) into your documentation workflow, which will make it a breeze to stay compliant—and thus, get paid.
Last month we covered functional limitation reporting basics in several blog posts, a webinar, and an article on Physiospot, but in the midst of all this—and especially at CSM 2013—I’ve realized that in addition to understanding functional limitation reporting inside and out, we need to understand its importance beyond getting paid. While overall the transition to functional limitation reporting is a good thing, it may actually fall short in terms of bringing our profession closer to achieving evidence-based practice on the whole. Why, you ask?
Functional limitation reporting will allow us to gain tremendous insight into our patients’ and our peers’ patients’ functional outcomes. Just think of what all that data could show based on treatment type and patient demographics, and that goes for us as individual providers and for us as an industry. This is our chance to prove unequivocally that rehab therapy works—and to see which techniques work best. We’re clearly moving towards a pay-for-performance reimbursement structure, and this is an ideal way to demonstrate our patients’ progress with our care. Additionally, this reporting requirement will make us better therapists by insisting that we treat function and not just objective measures.
Because this requirement is more heavily focused on the subjective—what the patient thinks and feels—questions remain as to whether it may actually weaken our evidenced-based practice efforts. As an industry, we’ve fully researched and vetted many functional outcome measurement tools as reliable and valid tests. However, they are still based on the subjective complaints of the patient vs. objective measures taken by the therapist. Ultimately, it appears Medicare’s stance is that what the patient thinks and feels is what really matters—which in my opinion is accurate. But it doesn’t appear that Medicare really cares what method or treatment procedures we use to achieve patient improvement—just do it and do it as quickly as possible. This does not promote nor advocate for true evidence-based practice. It’s just by any means necessary.
In the end, though, we can’t let Medicare’s apathetic vibe influence our behavior and practice. While we need to understand and acknowledge the opportunities, it shouldn’t be what we focus on. Let’s hone in on the good. During CSM 2013, in the Autonomy presentation, an attendee stood up and said: “Functional Limitation Reporting is good. It might be more paperwork [which with WebPT, it won’t], but it’ll prove our worth.” That’s the attitude I’m embracing, and I think we all should. We encourage our patients to think positive—no matter how difficult the process or how murky the waters ahead might be. We need to encourage ourselves to do the same.
Feb 4, 2013| by Erica Cohen
In January, WebPT released the Medicare Allowable Fee Schedule in preparation for the new Medicare Therapy Cap Alerts we’ll launch this month. In short, this new feature will allow you to reproduce your Allowable Fee Schedule within WebPT as published by Medicare. This fee schedule will inform a tracking tool and subsequent alerts so you can see how much of the therapy cap your patients have accrued using your services.
As a result of this launch, we’ve gotten quite a few questions about the Medicare Therapy Cap and the changes CMS made this year. Here, we’ll share some Q&A we adapted from the APTA’s Medicare Therapy Cap FAQs: