Here at WebPT, we care a lot about company culture. In fact, we wrote the book on it. Well, maybe not the book, but we did write a book on it. We’re talking about our Team Commitment handbook, which details each of the six traits that define our company—the oil that keeps all of our gears in sync and moving smoothly, so to speak. But the effects of these tenets extend well beyond the walls of WebPT. Adhering to them helps us provide exceptional customer service, which in turn helps our Members achieve greatness in therapy practice. As such, we thought you might be interested in the laws governing the WebPT world. So, here’s a rundown of the six qualities we strive for every day at WebPT:

1. Service – Create Raving Fans

Our Members are the center of our universe. We are here to help them succeed, which is why we are so committed to listening attentively to their concerns and doing our darndest to come up with solutions.

2. Accountability – F Up; Own Up

Passing the buck is a cardinal sin around here. Pointing fingers only gets in the way of providing the best possible service to our Members. Yes, we’re human—just like you—and sometimes we make mistakes. But when we do, we won’t rest until we fix it. In other words, you can always count on us to make things right.