WebPT believes in empowering the rehab community to achieve greatness in therapy practice. That’s why we created an intuitive, web-based electronic medical record solution and combined it with exceptional, comprehensive practice management services. WebPT gives therapists peace of mind, so they can get back to what truly matters—their patients.

But we can’t do it alone, and that’s why we want you.

As a WebPT team member, you’ll be a part of something big. Really big. Not only will you work with—and learn from—creative, talented, and driven individuals, you’ll contribute your creativity, talent, and drive (oh, and spectacular sense of humor) to make us better. All while rocking flip flops and casual clothes in an awesome renovated warehouse in historic downtown Phoenix.

Here, we collaborate; we innovate; we change the game. Ready to jump in? Check out our current openings below.

Submit Your Resume

To submit a resume, use the form on the left.  Send a PDF of your resume with your name and the title of the job you are applying for as your file name. E.g... "Ray_Charles-Customer_Support_Rep.pdf'

Current Job Openings

Marketing Ninja-in-Training (Unpaid, Part-Time Internship)

Software Configuration Management Engineer

Software Engineer (LAMP)

Business Development Manager

Business Process Analyst

Operations Manager of Billing Services

A/R Medical Billing Representative

Medical Billing Specialist

Customer Account Representative

Executive Assistant

Culture First Mate (Unpaid, Part-Time Internship)

Marketing Ninja-in-Training (Unpaid, Part-Time Internship)

Responsibilities:  As the WebPT Marketing Ninja, you will be responsible for a little bit of everything:

• From Wistia to FTPs, we got marketing apps to manage, files to upload, and messy marketing drives to organize. That’s where you come in.
• Work with and learn from all facets of the spectacularly talented—and devilishly handsome, if we do say so ourselves—WebPT marketing crew. From media management to creative, you’ll get your hands dirty in all sorts of marketing muck.
• While it’ll only be occasionally, we hope you enjoy running errands. With traffic like Phoenix’s, why wouldn’t you?!
• Throw business casual to the wind. We want casual-casual. Rock flip flops and jeans. We don’t care, so long as you do good work and enjoy yourself.
• Get ready to fly by the seat of your pants. This role is ever-evolving—just like our team and our marketing initiatives—so while you don’t need to be Cirque du Soleil flexible, we may once in awhile ask you to do a few back bends, or at least try some things outside of your wheelhouse.

Qualifications:  For this internship, we’re looking for a current college student obtaining a degree in marketing or a related field. Additionally, this candidate should demonstrate the following qualities:

• Love to laugh. If you take yourself too seriously, then avert your eyes from this description now.
• Know how to roll up your sleeves. We have a lot of brass tacks here, and we like to get down to ‘em.
• Jason Fried and David Heinemeier Hansson’s REWORK is on your bookshelf or library card or Kindle—whatever, anywhere—just make sure you’ve read it.
• Rock the Mic like a vandal—not just in karaoke, but in all forms of communication, i.e., talk well and write good stuff.
• Play really nice with others. We’re a tight-knit, highly collaborative team, i.e., we’re friends first. No power struggling, under-the-bus throwing, über competitiveness, or general meanness allowed.
• We like to think we’re pretty organized. You need to be even more so. We want someone in love with organization; filing; application management; spreadsheets; the smell of office supplies in the morning...you get the idea.
• Rock the Mic like a vandal—not just in karaoke, but in all forms of communication, i.e., talk well and write good stuff. We’re talking impeccable communication skills and grammatical knowledge. You’re representing the WebPT brand, and we take our voice seriously.
• Be organized, ahead of schedule, communicative, accountable—in short, own your role entirely, while being open to critiques, suggestions, edits, and new ideas. (See bullet point about “tight-knit, highly collaborative team.”)
• Let’s talk culture: energy, integrity, positivity, a hunger for knowledge, and a passion for marketing. Bring all that and a bag of chips. Seriously, we love chips.

Note: This position is an unpaid internship beginning now and running through the Spring 2013 semester. We would love you to be able to work 15 hours per week (three five-hour days), but we’re totally flexible if your school schedule requires something different. We know the unpaid part is sort of a drag, but hey, just think of the experience you’re earning. Not only do you get to call yourself a Marketing Ninja for one of the top technology startups in Phoenix, you’ll work with a totally badass team of marketers—from killer copywriters and graphic designers to superb strategists, media buyers, and event planners. And, we’ll happily submit any documentation you need to earn school credit for your time. Plus, once you’ve proven yourself as being ninja-riffic, we can talk full- or part-time opportunities beginning Summer 2013 (oh, yeah, those are paid).

Software Configuration Management Engineer

Responsibilities:  As the WebPT Software Configuration Management Engineer, you will be responsible for maintaining source code repositories and enforcing software configuration management standards.

• Define and manage the branching and merging process for the source code repositories
• Manage existing continuous integration process and automation, and adjust as needed to accommodate changes in team requirements
• Provide assistance in resolving build issues
• Ensure software products meet all prerequisites before releasing software to various environments (e.g., development, testing, staging, or production)
• Coordinate release activities with Product Management, Systems Operations, and Agile software development teams to ensure smooth, trouble-free release roll-outs

Qualifications:

• Understand software development life cycle
• 5+ years experience administering SCM tools in an enterprise development environment (experience with Github required; experience with Subversion a plus)
• 5+ years experience automating software builds using continuous integration tools (experience with Jenkins/Hudson preferred)
• Experience automating software builds using scripting languages such as Bash, Perl, Ant, Python, Ruby, or PHP
• Experience managing multiple live source code branches using a strategy that minimizes merge errors and maximizes flexibility with variable release dates
• Experience with Agile development methodologies
• Demonstrated ability to multitask and prioritize demands
• Able to meet aggressive deadlines and handle multiple and complex projects
• Able to use independent judgment to plan, prioritize and organize a diversified workload
• Able to thrive in a merit-based, team-oriented culture
• Excellent verbal and written communication skills
• Calm, patient demeanor
• Impeccable professional reputation with a high degree of energy, integrity, and positivity
• Commitment to excellence

Preferred:

• Experience with build/release engineering on LINUX platforms
• Experience supporting geographically distributed development teams
• Experience with early stage and/or SaaS companies

Software Engineer (LAMP)

Responsibilities:  The PHP Software Engineer will be responsible for:

• Maintaining and debugging existing application code
• Assisting with the design and deployment of new features
• Managing software updates, and system dependencies
• Researching and understanding problems from the perspective of the users
• Performing application support duties as needed

Qualifications:  Ideally, the PHP Software Engineer will possess the following key skills:

• Knowledge or experience related to medical software
• Fluency in JavaScript
• Experience with Zend Framework
• Experience with Zend Server
• XML/XSLT/XPath

Preferred:

• Willing to prove themselves in a merit based culture
• Excellent verbal and written communication skills
• Calm, patient demeanor
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Commitment to excellence in all work activities
• Experience with startup ventures preferred

Business Development Manager

Responsibilities:  The Business Development Manager will be responsible for establishing and maintaining relationships with our business partners, including:

• Building and manage a database of potential partners across the therapy industry
• Initiate contact and develop relationships with high priority targets
• Establish the economic framework and business process integration required for new partnerships
• Assist in developing and executing partner contracts
• Develop and manage the launch of new partnerships
• Work closely with our Marketing team to communicate and promote the partnership to new and existing WebPT members
• Work with other WebPT teams to develop processes, procedures and tools to support new and existing partnerships
• Maintain ongoing communication and feedback to new and existing partners
• Report and track the performance of existing partnerships
• Work closely with Marketing and Sales to refine and improve the existing partnerships

Qualifications:  The Business Development Manager will possess the following key skills and attributes:

• 5+ years experience in business development, marketing and/or sales roles with expanding responsibilities and career progression
• Outstanding verbal and written communication skills, an active listener
• Creative thinker who understands business partnerships and can creatively identify economic relationships that provide win-win-win results
• Hands on approach with “roll up your sleeves” attitude to delivering results
• Demonstrated ability to create new leads and sales through strategic partnerships
• Past Project Management experience preferred
• Experience designing and implementing new processes and procedures to support new business initiatives
• Metric driven, results oriented approach
• Technology industry experience required, preference for SaaS software expertise
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Embraces opportunities to learn from peers and other team members

Business Process Analyst

Purpose:  The software-as-a-service (SaaS) business model has emerged in the past 10 years, and few companies have executed on it as well as WebPT. The purpose of this position is to document, improve, and teach our “secret sauce” to our current and new employees.

Description:  The person filling this position will:

• Work directly with department heads and their teams to gain an understanding of our systems, processes, and procedures
• Document procedures and process flows
• Recommend improvements
• Drive the successful implementation of process improvements with the help of all department leads
• Define and assist in implementing any changes to the setup and workflow of internal tools including Salesforce, Zendesk, Domo, and our accounting package
• Work with our Salesforce administrator to identify areas for improvement
• Based on the understanding gained above, iteratively develop and conduct training for employees on:

• The SaaS business model and why WebPT has been successful

• Department interdependencies

• Their role in the company and how it affects the rest of the organization (conducted in concert with department heads)

Experience Requirements:

• Proven track record of originating and successfully executing process improvements
• Proven record of ability to work in cross-functional teams and deliver results
• Meaningful experience in a software company
• Ability to flowchart, write about, verbally describe, and teach processes, procedures, and complex - concepts in an interesting, fun and productive manner
• Outstanding verbal and written communication skills
• Six Sigma training preferred

Operations Manager of Billing Services

Responsibilities:  The Operations Manager of Billing Services will have the following responsibilities:

• Supervise a rapidly growing team of high performing billing department reps (hire, fire, review)
• Develop and/or refine policies and procedures for billing operations
• Team lead for system process improvement activities
• Serves as HIPAA facility contact
• Monitor team performance and track departmental metrics
• Mentor, train and guide team members to achieve outstanding performance
• Responsible for department annual budget and capital expenditures
• Participate in management team meetings

Qualifications:  Ideally, the Operations Manager of Billing Services will possess the following key skills:

• Previous medium to large billing team management experience required
• Knowledgeable in Federal and State regulations in regards to electronic health records
• Willing to prove themselves in a merit based culture
• Hands-on experience with billing software, preferably AdvanceMD
• Scaling process experience
• In depth understanding of patient billing and HIMS (American Health Information Management Association) processes
• Comfortable with web tools and general technology components
• Excellent verbal and written communication skills
• Calm, patient demeanor
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Commitment to excellence in all work activities
• Master's degree or equivalent experience

A/R Medical Billing Representative

Responsibilities:   The A/R Representative will be responsible for day-to-day tasks associated with A/R medical billing claims, including:

• Identify and resolve customer and patient billing issues.
• Review accounts regularly for insurance or patient follow up.
• Review accounts for possible assignment and also prepare information for the collection agency
• Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers, etc.
• Review patient bills for accuracy and completeness and obtain any missing information
• Follow up on unpaid claims within standard billing cycle timeframe
• Check each insurance payment for accuracy and compliance with contract discount
• Call insurance companies regarding any discrepancy in payments if necessary
• Identify and bill secondary or tertiary insurances
• Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations

Qualifications:  Ideally, the A/R Representative will possess the following key skills:

• 3+ years' experience in various billing / front office roles with expanding responsibilities and career progression
• At least 1 year of A/R experience within a medical billing environment
• Knowledge of ICD-9 and CPT codes
• Knowledge of insurance guidelines especially Medicare and Medicaid
• Past experience processing billing for Physical Therapy clinics (highly preferred)
• Experience with a variety of medical billing software technologies
• Prior customer support experience highly preferred
• Personable and easy going
• Excellent verbal and written communication skills to a broad variety of stakeholders
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Experience supporting small to mid-sized practices

Medical Billing Specialist

Responsibilities:   The Billing Specialist will be responsible for day-to-day tasks associated with processing billing claims, including:

• Prepare and submit clean claims to insurance companies
• Answer questions from patients, customers, and insurance companies
• Identify and resolve customer and patient billing issues
• Review accounts regularly for insurance or patient follow-up
• Review accounts for possible assignment and also prepare information for the collection agency
• Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers, etc.
• Review patient bills for accuracy and completeness and obtain any missing information
• Follow up on unpaid claims within standard billing cycle time-frame
• Check each insurance payment for accuracy and compliance with contract discount
• Call insurance companies regarding any discrepancy in payments if necessary
• Identify and bill secondary or tertiary insurances
• Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations

Qualifications:  Ideally, the Billing Specialist will possess the following key skills:

• 5+ years’ experience in various billing / front office roles with expanding responsibilities and career progression
• Knowledge of ICD-9 and CPT codes
• Knowledge of insurance guidelines especially Medicare and Medicaid
• Past experience processing billing for Physical Therapy clinics (highly preferred)
• Experience with a variety of medical billing software technologies
• Prior customer support experience highly preferred
• Personable and easy going
• Excellent verbal and written communication skills to a broad variety of stakeholders
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Experience supporting small to mid-sized practices

Customer Account Representative

Responsibilities:  The Customer Account Representative will be responsible for ensuring our customers achieve success with the WebPT application:

• Onboard new customers to the WebPT system
• Assist in data conversion, training and customer development activities
• Introduce new functions and features to the customer base
• Respond to a variety of technical and non-technical inquiries
• Politely and pleasantly handle customer complaints / issues
• Resolve system and data related questions directly
• Escalate challenging issues to the next level of support
• Train new users on the system functions
• Maintain consistent and clear communication with the customers

Qualifications:  Ideally, the Customer Account Rep will possess the following key skills:

• Previous customer support experience preferred
• Willing to prove themselves in a merit based culture
• Hands-on experience with online meeting software and web conferencing tools
• Comfortable with technology systems, web tools and general technology components
• Excellent verbal and written communication skills
• Calm, patient demeanor
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Commitment to excellence in all work

Executive Assistant

Responsibilities:  The Executive Assistant responsibilities include:

• Oversee all aspects of general office coordination
• Maintain executive calendars
• Assist executives with meetings minutes, action items and follow ups
• Assist executives in preparing materials such as spreadsheets, presentations, etc.
• Maintain confidentiality in all aspects of member, staff and company information
• Interact with members, vendors and visitors
• Answer telephones and greet visitors as necessary
• Open, sort and distribute incoming correspondence
• Perform general clerical duties, such as copying, faxing, mailing and filing
• Coordinate with accounting and payroll for creation/modification of invoices, reports, memos, letters and payroll information
• Set up and coordinate meetings and conferences
• Make travel arrangements for staff including tradeshow coordination
• Support staff in assigned project‐based work
• Assist in special events, such as office team building or fundraising activities

Qualifications:  Ideally, the Executive Assistant will possess the following key skills:

• Excellent verbal and written communication skills
• Calm, patient demeanor
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit
• Commitment to excellence in all work activities
• Must be able to work as a team and as an individual.
• Good writing and problem-solving skills
• Ability to effectively communicate
• Comfortable with using basic office equipment such as computers, copiers, calculators, printers
• Proficient with Microsoft Office tools including Word, Excel, Powerpoint and Outlook

Culture First Mate (Unpaid, Part-Time Internship)

Responsibilities:  As the WebPT Culture First Mate, you will assist the WebPT Culture Captain on all items related to company culture, including:

• Attend all culture team meetings as well as the weekly company standup meeting.
• Review culture projects to ensure they adhere to the WebPT Brand Guide.
• Assist in coordinating new hire onboarding, meetings, team building events, culture activities, and office outings.
• Critique and innovate current onboarding and other culture-related processes.
• Learn from, and eventually lead, new-hire—and occasionally staff—training classes.
• Occasionally (happily) run errands. With traffic like Phoenix's, who wouldn't want to run errands?
• Throw business casual to the wind. We want casual-casual. Rock flip flops and jeans. We don't care, so long as you do good work and enjoy yourself.
• Get ready to fly by the seat of your pants. This role is ever-evolving—just like our team and our culture initiatives—so while you don't need to be Cirque du Soleil flexible, we may once in awhile ask you to do a few back bends, or at least try some things outside of your wheelhouse.

Qualifications:  For this internship, we're looking for a current college student interested in working for a fast-paced, constantly evolving tech company. Additionally, this candidate should demonstrate the following qualities.

• Love to laugh. If you take yourself too seriously, then avert your eyes from this description now.
• Know how to roll up your sleeves. We have a lot of brass tacks here, and we like to get down to 'em.
• Rock the mic like a vandal—not just in karaoke, but in all forms of communication, i.e., talk well and write good stuff.
• Play really nice with others.
• Know social media, including Google+. You're a college student, so we assume this is a gimme.
• We like to think we're pretty organized. You need to be even more so. We want someone in love with organization; filing; application management; spreadsheets; the smell of office supplies in the morning...you get the idea.
• Let's talk culture: energy, integrity, positivity, a hunger for knowledge, and a passion for marketing. Bring all that and a bag of chips. Seriously, we love chips.

Note:  This position is an unpaid internship beginning now and running through Summer 2013. We would love you to be able to work 15 hours per week (three five-hour days), but we're totally flexible if your school schedule requires something different. We know the unpaid part is sort of a drag, but hey, just think of the experience you're earning. Not only do you get to call yourself a Culture First Mate for one of the top technology startups in Phoenix, you'll work with a totally badass team. And, we'll happily submit any documentation you need to earn school credit for your time. Plus, once you've proven yourself as being culture-riffic, we can talk full- or part-time opportunities beginning Fall 2013 (oh, yeah, those are paid).