Careers
Join one of the fastest-growing companies in Phoenix, AZ
WebPT has tripled in size over the last 12 months and is the fastest growing Electronic Medical Record (EMR) solution for private practice physical therapy clinics. Over 2,400 clinics and 8,000 clinical users currently use WebPT to manage their patient documentation and practice management activities.
We have the easiest, most affordable solution on the market. WebPT allows physical therapists to experience the most modern, scalable web-based technology. The system is delivered as a true web-based software (like Salesforce.com) allowing customers to adopt WebPT without expensive hardware, licensing or implementation costs. WebPT is intuitive, affordable, and easy to implement with new customers getting up to speed in one day.
Located in downtown Phoenix, we provide a casual work atmosphere with a modern, forward thinking attitude. WebPT rewards creative, hard-working, motivated individuals with competitive salaries and comprehensive benefit plans. If you despise bureaucracy and micro-managers and are looking to join a dynamic team of individuals contributing innovative ideas and having fun, look no further than WebPT.
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To submit a resume, use the form on the left. Send a PDF of your resume with your name and the title of the job you are applying for as your file name. E.g... "Ray_Charles-Customer_Support_Rep.pdf'
Current Job Openings
Customer Account Representative
Medical Billing Support Representative
Director of Marketing
Responsibilities: The Marketing Director will be responsible for day-to-day management and execution of the marketing strategy, including:
- Increase lead volume and conversions
- Manage and expand a small, lean, highly efficient marketing team that includes internal resources and outside contractors
- Manage the marketing budget
- Oversee company communications activities
- Be a resource and mentor for marketing team members
- Collaborate with key team members to execute the following:
- • Content Marketing
- • Digital Marketing, SEO
- • Loyalty Marketing
- • Direct Mail and Traditional Advertising
- • Product Marketing
- • Internal application marketing techniques
- • Affiliate marketing programs
- • Continuing education program for therapists
- • Public Relations
Qualifications: The Marketing Director will possess the following key skills and attributes:
- 10+ years experience in marketing roles with expanding responsibilities and career progression
- Possesses a non-authoritarian leadership style and a great sense of humor
- Demonstrates a “roll up your sleeves” work ethic, does not take one’s self too seriously
- Has read REWORK by Jason Fried and David Heinemeier Hansson
- Hands-on experience with digital marketing techniques
- Must have managed small to mid-sized teams of people
- Project Management experience
- Metric driven, results/action-oriented approach
- Firmly believes in less-is-more
- Technology industry experience required, preference for SaaS software expertise
- Excellent verbal and written communication skills, an active listener
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
- Must have experience with startup venture(s)
- Desire to mentor and provide continuing professional development for team members
- Embraces opportunities to learn from peers and subordinates
- Can commit to continually learn about and implement best practices in our field to drive excellence, innovate and dominate our market
- Experience with lead nurturing, marketing automation, CRM and re-marketing tools
Marketing Coordinator
Responsibilities: The Marketing Coordinator will be responsible for juggling a variety of projects and tasks, including:
- Execute the print and online advertising marketing plan
- Assist in negotiating best prices for advertising
- Participate in creative development of advertising campaigns
- Execute direct mail strategy
- Manage internal marketing events
- Research and purchase promotional items as needed
- Assist in marketing metrics reporting
- Manage company communications activities
- Assist in national event planning as needed
Qualifications: The Marketing Director will possess the following key skills and attributes:
- 2+ years experience in marketing roles
- Possesses a great sense of humor
- Demonstrates a “roll up your sleeves” work ethic, does not take one’s self too seriously
- Has read REWORK by Jason Fried and David Heinemeier Hansson
- Metric driven, results/action-oriented approach
- Firmly believes in less-is-more
- Technology industry experience required, preference for SaaS software expertise
- Excellent verbal and written communication skills, an active listener
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
- Must have experience with startup venture(s)
- Desire to mentor and provide continuing professional development for team members
- Embraces opportunities to learn from peers and others
- Can commit to continually learn about and implement best practices in our field to drive excellence, innovate and dominate our market
Software Engineer (LAMP)
Responsibilities: The PHP Software Engineer will be responsible for:
- Maintaining and debugging existing application code.
- Assisting with the design and deployment of new features.
- Managing software updates, and system dependencies.
- Researching and understanding problems from the perspective of the users.
- Performing application support duties as needed.
Qualifications: Ideally, the PHP Software Engineer will possess the following key skills:
- Knowledge or experience related to medical software
- Fluency in JavaScript
- Experience with Zend Framework
- Experience with Zend Server
- XML/XSLT/XPath
- Willing to prove themselves in a merit based culture
- Excellent verbal and written communication skills
- Calm, patient demeanor
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
- Commitment to excellence in all work activities
- Experience with startup ventures preferred
Junior PHP Engineer
Responsibilities: The Jr. PHP Engineer will be responsible for:
- Maintaining and debugging existing application code
- Researching and understanding problems from the perspective of the users
- Performing application support duties as needed
Qualifications: Ideally, the person in this position will possess the following key skills:
- Familiarity with Object-oriented Programming
- Fluency in JavaScript
- Familiarity with Zend Framework
- XML/XSLT/XPath
- Willing to prove themselves in a merit based culture
- Excellent verbal and written communication skills
- Calm, patient demeanor
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
- Commitment to excellence in all work activities
HTML/CSS Front End Developer
Overview:
WebPT is seeking a passionate programmer looking to have a lasting impact and to be part of an innovative software company. We are seeking a Front-End Developer for solutions using HTML, JavaScript/JQuery, CSS and PHP. This position will be responsible for interacting with our development staff to ensure a clear, efficient approach to delivery, quality in all work, and scalability with well thought-out approaches. This person will report to the Director of Software Development.
We are an Agile shop with a great group of professionals who are passionate about releasing great products. This work can be done in a pair of flip flops or loafers; doesn't matter to us. What matters is your work ethic and your positive attitude. We are looking for talented people to join our team and take the initiative to do the work they are hired to do.
Responsibilities:
- Taking UX and UI designs and bringing them to life within our applications and web properties
- Writing clean, solid, W3C valid, accessible, cross-browser compatible, readable code without the use of a WYSIWYG
- Providing expertise and initiative while maintaining technical direction during discovery, planning, and implementation stages
- Working with our back end development team supporting them with front end coding to extend functionality or support User-Experience (Design) direction
- Working with the UX designer on what is possible and helping to implement front end code
- Providing accurate time estimates
- Troubleshoot and resolve issues, problems, and errors encountered across our web properties, internal applications, and systems as reported or experienced by internal and external users
- Provide documentation and post-launch verification of features and changes
- Be a subject matter expert (SME) and share knowledge on our internal systems, processes, and technologies
- Responsible for staying on top of new front end technologies and techniques
Qualifications:
- Advanced knowledge of HTML 4/5, JavaScript, and CSS UI Development; developing cross-browser and cross-platform compatible solutions (Minimum - 4 years)
- Developer with solid hands-on experience developing W3C compliant CSS, JavaScript & HTML and adhering to strict accessibility standards
- An entrepreneurial spirit with willingness to "wear many hats" and do whatever it takes to get the job done
- Excellent verbal and written communication skills
- Commitment to the success of your project and team
- Enjoy working in a fast-paced environment and able to meet deadlines while managing multiple assignments simultaneously
- Possess a positive, customer-focused attitude
- URL for your online portfolio requested
Project Manager
Overview:
WebPT is seeking a Project Manager to run cross-departmental projects for WebPT. This will involve identifying, creating and organizing cross-functional teams as you lead the definition, execution and implementation of a variety of initiatives. Projects may span anywhere from 4 to 16 weeks with 2 to 10 resources. This person will work for the Director of Development/Product Management.
Teamwork and collaboration are key as you operate with great ability, organization and insight. We are an Agile shop, but we aren't looking for an Agile Nazi. We'd rather have someone who can communicate extremely well, earn the respect of his peers and who knows when to stick to the plan and when it's time to veer off course.
All of this can be done in a pair of flip flops or loafers; doesn't matter to us. What matters is your work ethic and your positive attitude. The Project Manager will drive projects to deliver against pre-set schedules, escalate and resolve issues, and communicate project status toward goals among cross-functional teams. The ideal candidate is someone who has worn a few hats and has prior experience with a software development start-up. We are looking for great people to join our team and be given the freedom to do the work they were hired to do.
Responsibilities: Oversee projects from inception to launch; including requirements gathering, user acceptance, coordinating implementation across internal and external teams, and post-launch support
- Build and manage team relationships
- Manage cross-functional teams; cultivate positive team interaction, and coordinate effective communication such as leading meetings to ensure success on all projects
- Keep everyone on schedule by communicating well and letting them know what is being asked and when it's due
- Help teams know who is doing what, and where there is cross-over. Facilitate those cross over functions to ensure nothing gets dropped
- Collaborate with Developers, Marketing, Implementation and Support departments, along with other stakeholders as necessary, to ensure all perspectives are captured and documented throughout the project lifecycle
- Be accountable for project delivery; specifically, owning the success or failure of the project and tracking appropriate metrics for progress and productivity
- Provide clear and objective reports of project status, issues and risks to management
- Ensure that all internal and external stakeholders are kept fully informed of project status and progress
Requirements:
- 5+ years of project management experience. Internet industry experience preferred
- Excellent organization skills; particularly the ability to effectively balance multiple projects at one time in a fast paced environment
- Excellent team leadership and team building skills
- Ability to learn and apply new concepts quickly
- Strong problem solving and analytical skills
- Strong verbal and written communication skills; especially in regards to documentation and capturing customer expectations and requirements
- Strong sense of accountability and exceptional follow-up skills
- Sense of entrepreneurship; extremely motivated, proactive, responsible and self-directed
Customer Account Representative
Responsibilities: The Customer Account Representative will be responsible for ensuring our customers achieve success with the WebPT application:
- Onboard new customers to the WebPT system
- Assist in data conversion, training and customer development activities
- Introduce new functions and features to the customer base
- Respond to a variety of technical and non-technical inquiries
- Politely and pleasantly handle customer complaints / issues
- Resolve system and data related questions directly
- Escalate challenging issues to the next level of support
- Train new users on the system functions, making sure client is optimizing software
- Maintain consistent and clear communication with the customers
- Maintain customer retention and loyalty by establishing relationships
Qualifications: Ideally, the Customer Account Rep will possess the following key skills:
- Previous customer support experience preferred
- Willing to prove themselves in a merit based culture
- Hands-on experience with online meeting software and web conferencing tools
- Comfortable with technology systems, web tools and general technology components
- Excellent verbal and written communication skills
- Calm, patient demeanor
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
- Commitment to excellence in all work activities
- Technology industry experience preferred
- Experience with startup ventures preferred
Sales Coordinator
Overview:
We are looking for one bright, self-motivated Sales Coordinator that can work great with a small team in a startup environment. You must have outstanding communication skills (both written and spoken) and proficiency with web-based software is required. There is no cold-calling required and you will learn the finer points of fast-paced software sales and positioning in a transactional market.
Responsibilities: The Sales Coordinator will have the following responsibilities:
- Qualify and assign leads that come in
- Speak with prospective customers who have expressed interest and set appointments for Sales Reps
- Follow up with prospective customers following appointments
- Prepare and send sales proposals
- Send thank you notes to new customers
- Answer questions from prospective customers about the software application
- Support sales reps and assist in their goals to close new business
Qualifications: Ideally, the Sales Coordinator will possess the following key skills:
- Willingness to prove themselves in a merit based culture
- Comfort with web tools and general technology components
- Excellent verbal and written communication skills
- Calm, patient, and professional demeanor
- Ability to be coached and show improvement
- Commitment to excellence in all work activities
Sales Intern
Overview:
We are looking for one bright, self-motivated sales intern that can work great with a small team in a startup environment. You must have outstanding communication skills (both written and spoken) and proficiency with web-based software is required. There is no cold-calling required and you will learn the finer points of fast-paced software sales and positioning in a transactional market.
Responsibilities: The Sales Intern will have the following responsibilities:
- Qualify leads that come in
- Speak with prospective customers who have expressed interest and set appointments for Sales Reps
- Follow up with prospective customers following appointments
- Prepare and send sales proposals
- Answer questions from prospective customers about the software application
Qualifications: Ideally, the Sales Intern will possess the following key skills:
- Willingness to prove themselves in a merit based culture
- Comfort with web tools and general technology components
- Excellent verbal and written communication skills
- Calm, patient, and professional demeanor
- Ability to be coached and show improvement
- Commitment to excellence in all work activities
Medical Billing Support Representative
Responsibilities: The Billing Support Rep will be responsible for day-to-day tasks associated with processing billing claims, including:
- Assist Billing Specialists in researching medical claims
- Research and verify customer insurance contracts
- Identify and resolve errors in customer data input
- Review error report daily and follow-up
- Assist with new billing customer onboarding
- Call insurance companies if necessary
- Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations
Qualifications: Ideally, the Billing Support Rep will possess the following key skills:
- 1+ years’ experience in various billing / front office roles with expanding responsibilities and career progression
- Knowledge of ICD-9 and CPT codes
- Prior experience with credentialing and EDI setup highly preferred
- Prior customer support experience highly preferred
- Personable and easy going
- Excellent verbal and written communication skills to a broad variety of stakeholders
- Impeccable professional reputation with high degree of energy, integrity, and positive spirit
